I called and asked about a coin machine after already going to a different bank (so hard to find),…read moreKatelynn (sp?), was very helpful and even knew where still had one. A LIFESAVER. thank you.

Can't give this bank negative 5 stars Customer service is…read morevery unprofessional and aggressive stay away from Mendoza teller your just going to inconvenience him after all it's a bank and I'm trying to pay my mortgage

Just got off the phone took out a personal loan. Josh B was so sharp on top of his game just a…read moredelight I will be requesting him going forward! I'm so glad I made the switch over to Unitus a few months back everyone is so kind and professional. Thanks again Josh! (and give that golden retriever a hug for me)

I wouldn't recommend Unitus for investment. They use LPL Financial, which preys on those who don't…read moreunderstand investing by placing them in high-expense-ratio (0.89%) Class A shares. This significantly impacts your cumulative investment growth--they do not have your best interest in mind. I was also misinformed by a customer service representative about their Go Savings account until I read more on their website. Their training for customer representatives could cost you money, so please read up on what they're offering before you visit and trust them. They told me that I would get 3.00% APY for the first $2,499, then 1% for the remainder. That is not at all how it works--you get less than 0.03% for every penny after the $2,500 limit. More info here: https://www.unitusccu.com/savings-accounts/go-savings/ I would suggest staying away unless you're going for a certificate deposit, mortgage, or car loan product that serves you momentarily. I give them two stars because their customer service is friendly.

It was easy to open an account. I didn't need an appointment. Since it's in a Fred Meyer, this…read morebranch is open on Saturdays from 9am-3pm, which is helpful. The banker who helped me was knowledgable, quick, and friendly. I like OnPoint's checking and savings options. Some accounts have no minimum balance requirements. Interest bearing accounts only require a small minimum balance to avoid monthly service fees. (See their website for more details.) They're doing a promotion right now where you can get a bonus of $100 if you open an account through 7/3/22 and have a direct deposit of $500 or more. If you're opening a business account, you just need to manually deposit $500 or more.

Don't bother. After 10 years as a member, solid credit scores, sizable salaries, multi thousand…read moredollar down payment, i still got denied for an average car loan. Imagine my surprise comsidering we have had multiple super low interest car loans through Chase. We should have just applied at the dealership. I'm sure this doesn't have anything to do with the fact that I'm a woman (major eye-roll). Beware- now there is a negative on my otherwise excellent credit report and I'll have to wait three months and just end up back through the dealership. What a nightmare- should have just started there and saved myself the trouble. Thanks for that Onpoint! I'm closing all my accounts now and moving on.

Rachel at king city Bank of America is knowledgeable friendly efficient and has amazing customer…read moreservice skills. I walked right up and no wait time. She helped me set up Apple Pay and she listened and was emphatic when she learned my card was compromised. She makes lemonade out of lemons. Keep her and give her a raise! She's amazing! A gem! Thank you Rachel

I want to give a shout out to Kyle. As a black business owner I cash checks at multiple banks I do…read morenot have an account at. This check was only $460 but you would be surprised with the hoops I have to jump thru sometimes. Kyle took my check my two forms of ID and ask me how I wanted my bills back the same way I see so many other people treated that don't look like me. Thank you Kyle.

I am a chair of a small not for profit neighborhood program. Although not a large organization we…read moreare always treated like we are on top. We've had accounts at bigger places but at Oregonians we get professional yet responsive service by friendly staff who understand and know us. Grace at the Beaverton branch is a grand example of this!! I highly recommend Oregonians Credit Union!

Quick fast friendly service every time I come in! Ask how my day is going and I appreciate that! I…read morelove that you care! I could be having a bad day and you all turn my frown upside down. Thank you to everyone there! Worth the drive for me.

Well this location isn't as bright and new as the one on 99. But the staff is FAR friendlier…read more However, they seem very understaffed. They had one teller and he was doing counter service AND drive through. He was, however, a very nice man. I appreciated his friendliness. OH - and he wasn't condescending at all at my appearance. Though I had overalls on lol and I never look very professional. I'm a bit blonde, and I didn't realize they had a parking lot. So I parked on the street right in front of the bank. But it is easy in and out. Easy to find and a good location for downtown Beaverton.

This bank is absolutely horrible, by far the unequivocal worst bank I've ever used. Almost 50 years…read moreon this planet, there has never been another bank even remotely as bad. They changed their name from Umpqua to Columbia recently, look at their old scores. 1.2/5 on Trust*Pilot, an aggregate score of 1.8/5 on 145 reviews on Yelp. I've personally had to contact the VP of client relations TWICE to fix nonsense. I've had their systems overdraft my account seven different times in the last five months when I don't have overdraft protection and even their call center supervisors couldn't explain what happened (literally they didn't understand how their system allowed it) but wouldn't call it a bank error so they wouldn't reverse the fee. When I asked to have their manager call me one time, again I'm totally serious, they told me "My manager is going to tell you the same thing and they are busy." They told me that the manager would call me, of course they never did. For six months straight I signed "Mickey Mouse" on all of my withdrawals, they never caught on. Twice they would not let me take money out of my account because my license expired the previous month. Their system issues fraud locks every other week on my regular online purchases that I've made for years, often on a weekend evening where I can't get it unlocked until Monday. Tonight I changed my password and then it locked my account for changing the password. Seriously, I'm not kidding. One time when I lost my phone they wouldn't talk to me on the phone about my account for over a week unless they could send me a text code; that's not a joke either. It seriously looks like they changed their name to escape their absurdly awful reputation.

Ever since they took over Advantis CU their service has been terrible. It takes over 30 minutes to…read moreget a live person on the phone to answer simple questions! Look elsewhere for a financial institution! Their app is worse than any other bank, and for simple transactions like opening a CD you have to get a live person on the phone! Unfortunately it takes a lot of effort to move all my transactions to a different institute, but I have no choice!

Bought out by a worse credit union. The difference in customer service is like night and day.read more

Horrible customer service. Went in with a deposit. Lucas was attempting to assist. Would not give…read moreme a printed receipt. Was very interested in telling me what he could not do for me. I had to make a phone call while waiting, he even tried to interrupt my call. I had to verbally ask him not to interrupt my call. He then laughed at me from the other side of the counter. This place in an absolute disaster. Go elsewhere if you are looking to interact with serious business people. You all have been warned...

New branch and excellent customer service to address our walk-in request. The branch is…read moreconveniently located in a newly built section of the Cedar Hills shopping center. Even better, the branch is right on Cedar Hills Blvd.