Previously, I left a really awful review here about four years ago. They have done a great job turning things around with not just their operational hours but they're capability. Maggie the Branch manager does a really great job and I'm really happy with how productive and efficient she has been with helping us. Some of our needs are quite complex because we run a nonprofit organization. There is also a gal related to our old small town mayor who works the Front and she doesn't exemplary job. She's very kind beautiful patient and represents this community well. I really think Bank Of The West / BMO has done a good job rebuilding the Branch. read more

BMO Bank - Banks & Credit Unions Near Me - Tehachapi, California

Perfect bank if you want inefficiency! If you want a place to put your money-you'd be better off with a shoebox under your bed. Overall, the employees are nice, most of them anyways, but if you want anything done good luck! Get comfortable with the words "back office" and "we can't help you". read more

BMO Bank discriminates against elderly people for hiring practices. I'm a person with 15 years banking experience and they wouldn't hire me because I'm older. But they get away with it by saying that they found a more likely candidate that fits their needs. Don't bank at BMO. read more

I have happily used this bank since it arrived in town, however I recently had a fraud charge on my account that had nothing to do with me but I'm not being protected by the bank. The fraud department called me asking if this was my charge at a Ticketmaster for some comedian or rock band, I don't even know what it is, I said no but they let the charge go through anyway and now will not refund the money that was stolen under their noses. I have appealed the denial, made a half dozen phone calls wasting about 3 hours of my life I'll never get back, asked for more info about when and where the purchase was made, and how my debit card was used since it's been in my purse and there is nobody else in my house and I've never shared the info. They can't give me any of that info. Where is this show? No idea, they can't tell me that either. I can prove I was at work when the purchase was made, they don't care. I hope the thief got good seats for my $250 and enjoyed the show. read more

My friend banks here and is always complaining about them. She wrote me some checks for work I've done for her, when I went to cash them Bank of the West wanted to charge me $9 per check fee. I flipped out ! 5 checks at $9 each $45 are you kidding me. That's more than I make per hour working for her and I can drive to Bakersfield and back for less than $45. I'll Never bank there and don't reccomend it either ! read more

Worst bank ever ! I don't recommend this bank ever to anyone . They will rip you off and not give you all your money and charge you over drafts twice as much as your contract says even if you had the money some how it's all of a sudden not there !. I called and they say well we can't help you ( witch is their job) and I even didn't say anything when the ATM didn't give me all of my money before. Like I said WORST BANK EVER I DONT RECOMMEND THIS BANK TO ANYONE . read more

If I could give zero Stars I definitely would this bank is the worst bank ever I got my purse stolen and my credit cards were in there Bank of the West took 27 days to do an investigation on it then they send me paperwork after that to fill out for fraud on my account okay 27 days then I have to get the paperwork fill that out now what's another 14 days this bank was the worst bank ever I had a $3 charge on my card and they close my card because it was fraudulent for $3 instead of calling me or texting me they just close my card this Bank sucks don't ever go there read more

Have always loved the staff there! Front time to time they are severely under staffed and have a hard time answering the phones, but all in all, their service is great. Still feels like a down home bank where everybody knows your name. Sue, my personal banker for the last 10 years, now helps manage and is doing an incredible job. read more

Went to open an account for settling an estate (trust). Was given a list of reasonable requirements. Returned days later with specified documents. Another rep. rejected them as totally inadequate. Made me feel as if I was trying to defraud my mother's estate. Rep. came up with a list of unreasonable, if not impossible, requirements. I left and used same documents to open account at another nearby bank. Was this this an isolated aberration? No! I was treated even worse when I tried to close the deceased's account. Wouldn't recommend this bank to my worst enemy. Was it me? No. I tried using mail to keep personalities out of it. My mail was ignored. read more

My account was overdrawn by $10 and they closed it permanently. I guess the decision of where to bank just got a little easier! read more

BMO Bank - Banks & Credit Unions Near Me - Tehachapi, California

Great bank Everyone is courteous and helpful, short lines. On-line banking is easy, bill-pay is the greatest. read more

They really aren't a "for the people" bank. They wont even let someone cash a check belonging to them (from their account holder) unless they also have an account there. They are near Nazi in their rules and requirements too- for avoiding fees and charges for basic service. Not recommended unless you are a millionaire who doesn't have many banking demands. read more

I have banked with this branch for over 15 yrs, they staff has always been friendly and gone the extra step to make any transaction clearer, simpler and faster. Staff has always been on time for appointments and the tellers have always been very helpful. I've used checking, savings, personal lines of credit, safe deposit boxes, car loans and investment services and have found all of them effective, fair and reasonable. SH read more

I deposited a check via mobile banking, it was accepted and processed. I then went into the bank and withdrew funds. A couple of days later the check which had been accepted and processed was then returned which made me have a negative balance. read more

So I've recently opened up a checking account & was excited for mobile deposit via their app. It states it takes a total of 2 business days for the funds to be available if submitted by 7pm on a business day. So I went through with it, we went to the bank in person after one business day & I mentioned to the teller my check is on hold. I asked him if there was a problem, he said no & the funds will be available that same night by 12am. Assuming the teller has more info then me, this made me even more pleased & thanked him a lot for the info. I waited & the funds were not available. So ok, I ended up waiting for the 2 business days & on the 3rd business day my funds are still not available! So I called, was on hold for 15 mins & they tell me there's a 2 week hold to which there's absolutely nothing they can help me with! I've deposited the same type of check before with another bank and it was made available the same day with mobile deposit. They said they are looking at my check & refused to help me make the funds available. They only offered to take a line of credit out & make me wait for my deposit to which there are fees so they can make money! After moving & my mom's funeral I'm broke & entirely upset with this bank already. If their app said anything about a 2 week hold for my first deposit (this is what the lady told me) I would have never gone through with it! read more

This bank is awful to deal with. Transactions here are conducted at a snails pace. Bank of the West places excessively long holds without explanation. I was given a specific date by a teller that a specific transaction would clear into my account. Not only did the funds not clear on the promised date, they finally cleared one full week past the promised date. My direct deposit checks from my employer consistently take 2 days longer than my fellow co-workers to appear in my account. read more

The Worst bank I have ever dealt with. From the start it was a hassle. It was the only bank with branchs in both cites. We got a lot of excuses and apologies so we cut them slack. The final straw was when they told me I was foolish for not investing with them. We switched our accounts to Union bank when we went to open a line of credit Union bank told us THAT BANK OF THE WEST WANTED $ 527 FOR A PREPAYMENT PENALTY . WE NEVER USED IT WE BORROWED $0.00. THEY WOULDN'T WAVE THE FEE. DON'T USE THIS BANK. read more

All employees are helpful and courteous. Telephone banking is very efficient and provides immediate information. Plenty of convenient parking. read more