Fantastic! Honest as the day is long. I took my Escape in for the parking/ brake light on the dash…read morestaying on. I expected a bunch of nonsense about this and that. All it was is the parking brake petal not coming up all the way. And they didn't even charge me!!! They did however give me some recommendations for a few minor issues, I'll be going back for sure!!! Matt C

I was told by BMW of Tyler that I need new brakes & thousands of dollars worth of work done on my…read morecar. I then took my car to EQ Auto Works. I told them if I needed a new brakes. I'd get the work done. They checked my car out thoroughly and said at 35,000 miles my brakes were good & I would not need brakes for a while. They said it would be unethical to sell me a brake job when that wasn't needed. They also looked at my tires and said they were fine. EQ Auto Works are professional, friendly and thorough. They have my business for any of my BMW car needs. Highly recommend them.

Amazing! We took our Ford Ranger in to get a few dings and a dent taken care of, plus we had them…read moredo a spray on bed liner . Will definitely go back ! The owner kept us informed on the progress , was done exactly when he said it would be , The work was perfect , no complaints!

shout out to Johnny, Kari, and the repair team, wonderful people and superb workmanship In…read moreWhitehouse, TX. Very kind and respectful when I voiced my concerns. All insurance details were handled quickly and clearly. My car was repaired within the timeframe estimated and looked new when I picked it up. I highly recommend Nipper's to anyone in the Smith Co area of Texas or wherever you are. I will use Nipper's for any future auto repair needs. -Janice E

Thanks to the Nippers team our 22 Ram is better than new. There was extensive damage caused by a…read moredeer running into the drivers side while going at highway speed.Thankfully, the truck is back to new, or better than new condition. We appreciate the level of craftsmanship and service we received. Thank you Nippers staff and crew.

Customer seriously professional and quick with estimates, repairs and quality work. I asked for an…read moreestimate and was quickly taken care of that same day.

Our van had a run it with a brick fence. Pro Tone made it look new again. Fabulous work done…read moreprofessionally in a timely manner and at a great price. Only place to consider for auto body work in the Tyler Texas area. Thanks for everything.

I had a rattle in my air conditioner. The dealership told me it could be the compressor and I had…read moreto leave it with them for diagnostics, but I couldn't, so I took it to West Erwin Auto Repair. The gentleman there listened to the rattle for a second and told me he knew exactly what it was. He reached into the AC slot, pulled out a dead mouse, and told me there was no charge (I paid him anyway). Dealership probably would have said I needed a new compressor and charged me $900. I highly, highly recommend West Erwin Auto Repair as both knowledgeable and honest.

My 1998 Jaguar developed the dreaded "Traction Control/Stability Control" fault light. Initially…read moretook it to the dealer in Shreveport who quoted me $6500 to replace the computer module and pump. No way could I afford that price, heck the car isn't worth $6500! Luckily I found Allan at West Erwin Automotive who removed the computer, opened the thing up, figured out the problem, repaired it and reinstalled it! He then re-primed the pump and now everything works GREAT. Less than $400 total. Alan is the last of a dying breed, a mechanic that can actually fix stuff! Most just swap parts but not Allan. I think he could fix just about anything. The shop lacks the glitz of other shops in town but have no fear these guys KNOW what they are doing. I'm glad I found this shop because I am responsible for maintenance of about 8 vehicles. My job just got a lot simpler! Thanks Allan!

Cery honest mechanics! They were able to find the problem. Very trustworthy! We'll be going back…read morewith them again.

We have used Premier Auto Repair for our car needs for approximately 3 years. Everytime we've…read moreneeded help with repairs, they have been concerned with our concerns and always discuss parts and labor cost in a clear manner. We have found Mr. Mike, Joe and all the staff extremely understanding and they are very reasonable with pricing. They have worked with us on 3 of our vehicles and we could not be happier with Premier Auto Repair.

I called the week before and made an appointment with Michael and he gave me an appointment for…read moreMonday( today) to bring my car at 0800 when they open. Its a Hyundai Kona. At desk, Joe , took my information. Went to run errands and came back twice to the car shop to check on the status of car and every single time my car has not been worked on, Joe ( help at front desk) kept saying your car is next and will be an hour or so for diagnostic. Here came 13:30 almost 14:00 and my car has not been worked on at all . It sat in their lot for 6 hrs for nothing. All I asked is for clean, clear communication and not feel I was being given the run around when my car was going to be worked on. I even felt this helper at the front desk ( Joe) might have been prejudiced against me being a petite latina woman. Michael was very professional but this Joe person does not have any customer service skills. They may have 5 rating review that is why I took my car there for a diagnostic but a 5 rating review was not my experience today. I lost one day now I have to take another day off and find another location to service my car. I have a busy schedule and this was just not right. And its ok lets say they are a busy shop but communicate clearly. And I asked why did I make an appointment to bring the car in then???? Was given some BS answer.

I took my dually truck to A&B following the purchase of 4 new tires (told by the tire dealer that 2…read moreof the rear tires were fine) and having a terrible vibration at lower to higher speeds. Tires were re-balanced and still bad vibration. The team at A&B immediately pointed out that one my older rear tires was separating thus causing the issue. Honesty and professionalism goes a long way and I definitely recommend them to anyone with need of brakes or alignment. Doorman is the best!

I would give A&B Brake and Alignment 6 or 7 stars if I could. My wife had an accident driving from…read moreDallas to Tyler and the other driver hit one of the rear wheels. It was drivable but the wheel was damaged and the car was not driving smoothly. She took it in and Mike looked it over, made some adjustments, and took it out on the highway to test it to make sure it was safe so that she could drive it back to Dallas. After doing all of this, he did not charge us for the service. He said he just wanted to help out and be sure the car would be safe to drive. Thank you Mike.