I love Kevin's automotive. Usually quick and effecient!! I learned of his shop while in RG. And I…read moreuse them for my vehicle and never had a problem with them.

Poor management, tried to make a appointment to have a new catalytic converter installed on my…read moretruck, Ron the exhaust expert would not return my call to set up an appointment, talked with Kevin he ask if I could bring the truck in on tuesday so Ron could take a look and make mesurements. No big deal right!, wrong, when I arrived on tuesday the nice lady at the front desk knew nothing about my truck. We went looking for Kevin found him engaged in casual conversation with a friend, we stood there for a full minute or more wait for him to aknowledge our presence. I took this time to look around the grage, two guys who I guess were his mechanics were not working on anything at the time, they were just standing around and talking. Then I realised that Kevin was not going to pause his conversation to ask me or the lady from the front desk if he could help us, he acted like he had all the time in the world, I didnot. What a waste of time and gas for me, a 40 mile round trip all wasted because Kevin could not just make a appointment and keep it, it all comes down to a lack of customer care, poor management and scheduling. If this is how Kevins Auto is managed and how their customer`s are treated, why would anyone trust them with their vehicle?

I came up from Memphis, TN for a visit on New Year's Eve and had problems with my car getting up…read morehere. This Automotive Sevice is phenomenal! Would you believe the work on New Year's Day! They told me they probably won't get to it till Sat. I took it over on Thursday and it was completed Friday afternoon! I was so impressed! I give them 5 out 5 stars!!

There are no words... brought in car for a tire to be fixed. They fixed it, but upon pick up…read moreanother tire was extremely flat. Got nothing but whatever. I mean if they'd called and said we noticed a problem...I would have been happy to have them repair it. I had no idea there was another problem. Maybe they just didn't notice a deflated tire.

My daughter and I were traveling home and our battery died…read more Rushin Automotive fit us in, got a new battery at a fair price and we were back on the road in an hour!!! Great service, nice people and fair prices - can't ask for anything more when you are in an unfamiliar area. Thank you Guys - we really appreciate you!!!! Melissa Dovey

I asked to have a rear air unit removed from my 2007 Econoline, as well as having electrical wiring…read morecleaned up. They removed a wire I didn't ask them to, which powered all my cabin lights, and then bundled the wires I wanted removed together with a zip tie.. They cut the hose for the rear AC and "plugged" it with a bolt, telling me, I need to keep an eye on it, bc the PSI from the system could force it out. They said there's no official way to cap it off. A quick google search for "capping off rear ac in 07 econoline" returned "AC Block Off for Econoline/E-Series." My car was there for 3 weeks. I was charged $400 for this. I would not recommend this company.

Speed of completion was poor. Difficult to get to the Service department on the phone-they don't…read moreanswer! "Fixed" things to raise the price of the repair. Started talking poorly of me as I walked out having paid already. Own your responsibility! Extremely unprofessional all around.

Every time I want to pull in to look at vehicles, some high pressure salesman rushes out to…read moreinterrupt me and not allow me to even look at the inventory without jumping down my throat. It turns me off about the whole experience. Not to mention wasted 30 minutes of time trying to reel me in after I've said I'm not interested and need to leave.

I was passing through town and knew that my car had been losing some oil. I stopped by Charlie's…read moreand asked them to check my oil and add some if needed. They got me in a bay immediately and sure enough, I needed a quart and a half. They had me ready to go in about 5 minutes, and when I went to pay them the guy said "oh no, we don't charge for top-up's" even though they new I was from Texas and would likely never be a repeat customer. I love seeing that there are good folks in the world, these are some of those!

hi my names quinton Thompson I loved working here was my favorite job outher then they had no grace…read moreperiod like most jobs I have worked I recently became a father and only just moved to poplar bluff this year and after 4/5 months of working finally got a car. I was fired due to being late so many times but those times were when I didnt have a car and walking to work most of the time and just becoming a father I wasn't getting very much sleep, I just wish I was told that there was no grace period and that it was ram through a points system which I didn't know till I finally got hired full time after 6 months and was told that I was on the verge of being fired becuase of points which I didn't know about and that's when I found out there was no 5/10 minute grace period I never was more then 10 minutes late and would still be working with a great company that I really enjoyed working for I just got done cleaning the puts pressure washing the entire out do all the grease and then I get called up told to leave

Quality service and reasonable staff. I've never been to a tire place that sold me cheaper tires…read morethan the ones I wanted, based on the owner's recommendation. They also do quick and affordable mechanic work, and they don't seem like they will take on projects they can't finish quickly, so your vehicle isn't going to end up stuck there for days.

I paid $260 for my TPMS sensors in all 4 tires and only got 3 put in. Then the guy couldn't figure…read moreout why the car wouldn't reset. Walmart apparently does a better job for less than half the money. I will never be back again.

Excellent customer service. Mike runs a one man show and I don't know how he manages it but he runs…read morethe business smoothly and professionally. Had two of my vehicles tinted, it's been over a week now and my windows look fantastic. Not one imperfection! I also have to mention how efficient Mike is with his time. He said 30 minutes for 2 windows, and that's exactly how long I waited. I wouldn't trust any other place to work on my cars.

car came back severely damaged and with the window down and the keys missing and items inside my…read morevehicle were also missing. I have a video of him tearing up my front bumper while he was unloading it. guy wouldn't let me get my anxiety medicine or my antibiotics he doesn't do business before 8...... unless you have a car needing towed. then he will get up and do business. told him it was a medical emergency and everything

Robert Cates was AMAZING!!! Could not ask for a nicer tow guy. Very considerate, nice and willing…read moreto help us in anyway he could.