1. BluePearl - Peoria

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    Glendale, AZ

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    BluePearl - Peoria

    3.2 (309 reviews)
    Open • Open 24 hours

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    A rude worker
    Zoies S.

    DO NOT GO TO THIS PLACE!! Your pet will truly be in more danger going here because it is quicker than going somewhere else that is farther. The receptionist was nice and seemed like she genuinely felt bad for us. The male vet was HORRIBLE. His people skills are laughable and if it was any other situation I would have called him out for being an ass but our sweet girl was in so much pain and my heart was breaking. He was sassy and didn't seem to care one bit that we were loosing our dog. The other lady that we met was the one that seemed money hungry. Didn't seem to care what was happening to our pup just was worried about getting our card. Here's what she looked like. In the end our pup passed away and this shit vet got $900 dollars from my family.

    Janet J.

    had a devastating issue with our dog. she passed on the way to Blue Pearl and they were so kind and compassionate with our situation. they ran out to the vehicle to get her and wheeled her in. we knew she was gone. they held her till morning for us to take her to PALS. everyone was so nice and they were busy too. hats off to your staff. if we ever need you again we would come here. Cayman says thank you

    Amazing, SAM thank you for helping our baby girl Ivy. You are amazing and the women at the front desk are lovely. Ivy says thank you Sam!

    Babygirl Candy. Died 10-6-25

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    24 days ago

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    3 days ago

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    1 year ago

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    8 months ago

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    7 months ago

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    2 months ago

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    4 months ago

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    8 months ago

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    10 months ago

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    2 months ago

    This place is horrible!!! they misdiagnosed my dog and only wanted me to pay more money in addition to hefty fee's already paid.

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    1 year ago

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    4 months ago

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    5 months ago

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    1 year ago

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    5 months ago

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    11 months ago

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    6 months ago

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    1 year ago

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    6 months ago

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    8 months ago

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    8 months ago

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    2 years ago

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    1 year ago

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    10 months ago

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    10 months ago

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    Page 1 of 8

    Ask the Community - BluePearl - Peoria

    Review Highlights - BluePearl - Peoria

    “The entire team was a perfect balance of professional and compassionate throughout the stressful experience.”

    Mentioned in 20 reviews

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    Lovet Pet Health Care - Happy Valley - Lovet Pet Health Care

    Lovet Pet Health Care - Happy Valley

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    I would give less stars if I based my review on my recent experience but I am going to rate higher…read morebecause all of our previous appointments were great. We bring 3 of our furbabies to Lovet and always had a positive experiences. We always do the first morning appointment and the woman that greets us is always kind. Typically Zachary sees our Bella and is very thorough and explains everything. Techs have all been amazing and show compassion with our pups. Yesterday we took Bella in for her annual check up and some vaccines. The doc we had wasn't one we had before but she literally spent less than 5 minutes with us. Didn't ask us any questions. Just was quick, administered the vaccines and took off and her tech took over the rest. $80 for what? It's not like she was super busy,overbooked or behind. Appointments are what? 30 mins? I even made a comment to the tech how crazy quick that was and she replied saying well we don't want to keep you here all day. I get that and appreciate that. But 5 mins? Just the lack of any sense the doc cared is what bothered me the most. We live in a 15 mile radius of 8 Lovet locations so I guess we will try another location next time. Suggestion for the App developers: Please add the dogs vaccine history and transaction history on our profiles. It will help allow us that have to budget to plan our expenses better.

    If you want your dog/other pet to be greeted kindly or even just acknowledged upon entering, I…read morewould look elsewhere. Why are these employees in animal care if they appear to despise animals. Only reason this location is even receiving 2 stars is because the actual veterinarians here are great from my past experience, but the front desk workers need a training day or a new job. Denise in particular was unpleasant & hard to talk to on the phone & somehow it was even harder to communicate with her in person. Denise needs to either get out of customer service or check her attitude & tone. Completely unacceptable & we took our 6 year old Italian Greyhound to Stetson Valley animal hospital instead where the staff & treatment were amazing! Definitely would avoid this Happy Valley clinic if possible. (For reference we used to love coming here when the staff was knowledgeable & pleasant, we also had the vaccines for life but I would rather take our dog elsewhere than to continue letting her be there, seriously went downhill)

    Lovet Pet Health Care - Beardsley - Lovet Pet Health Care

    Lovet Pet Health Care - Beardsley

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    We just moved over here from Mesa & were recommended Beardsley AH by a friend. I'm neurotic so both…read moreour dogs have already been in for lumps. The first time we got a same day appointment & this time it was 2 days out. That's pretty quick for a non-emergency issue. They are super fast and punctual when you get there too. Both times we were immediately taken into a room, talked to the vet tech, and the doctor came in 10 minutes later. The front office is really efficient from what I can tell. For our same day appointment, they had already gotten records from our prior vet. This time they did it while we were still there, so we were able to go home with at least one of our med refills. Exam prices are reasonable. If you happen to be a Midwestern student, there's a discount. They also do $25 credit for you and anyone you refer so that was cool. Both Dylan and the blonde/pink-haired tech we had today were super nice. My one dog was shaking and terrified, and Dylan spent several minutes just sitting on the floor getting him to relax. He was even able to trim his nails, which nobody has been able to do. Dr Balu is SO SWEET. Oh my gosh. She also sits on the floor and loves on them. She does really thorough exams and actually feels all over your pet. Our prior vets have been really nice but they really didn't do much of an exam beyond your direct complaint & a quick stethoscope listen. She's very patient and answers all your little concerns. 10/10, while we don't hope to need the vet, this is where we plan to go :)

    Since we were not told when we made the appointment warning to all, if you bring your dog to any of…read moretheir locations, make sure you bring them to the same one every time. Otherwise they will charge you an exam fee at each location. This location was an overall fail for us. I called to schedule an appointment for all 3 dogs since 2 were due for vaccines and 1 needed an allergy shot. The 2 due for vaccines and 1 was just a tech appt. I scheduled their appt for 430pm. As I was getting off the phone, the lady said be sure we were there by 4. Even though the spot was 430. I assured we would be there as soon as we could since I was coming from work. We arrived at 4:02 and the lady working was not nice at all. Then the tech came out saying that the receptionist should have told us but since we hadn't been to that location, all three needed exams in order to be seen. Even though 1 was just seen at another location earlier this year. So we said forget it and left. It's one thing if we were actually told in advance. But we weren't. And why have several locations in the same 10 mile radius and not allow the exam at one location be good for the year if they are not seen for a new issue? We went to this location because it was the first available and our poor dogs allergies had her restless all weekend. In the beginning we loved Lovet. Everyone was so nice and loved animals. Now it's just become a transaction and all about making money.

    Lovet Pet Health Care - Westbrook - Lovet Pet Health Care

    Lovet Pet Health Care - Westbrook

    (81 reviews)

    Horrible care. Staff is very young and not knowledgeable. Was written a prescription that no…read morepharmacy would fill due to what was prescribed. All pharmacists stated prescription written was only for humans not pets. Called clinic and couldn't get another prescription due to doctor needing to approve and the doctor in office is not licensed in Arizona to write scripts for a controlled substance. We had 3 pets with this clinic but no longer.

    Like other reviewers, the quality of staff and customer service has gone down since Lovet took over…read more(and no, I don't "love it"). We had purchased the lifetime vaccinations through Westbrook Animal Hosp). I asked if they still honored that and they said yes. BUT, like others said, they fail to say that you are required to bring your pet in once a year to keep the program active. They said that I was 2 months past a year since my last visit, but they would make a "one-time" exception and let me continue. During my visit last fall, they took a fecal sample and told me they would let me know of any negative results that needed attention. A few days after my visit I get a text message saying only that my dog's prescription was ready for pick up. I ignored it since I had picked up the script for his medication during my office visit. I knew of no other meds. Then I got another notification about his prescription still waiting. By now it had been two weeks since his visit. I called asked what they were talking about and was told that the medication was because they had found parasites in the fecal sample. I told them that I had never been notified about the results of the fecal test. The person on the phone asked if I still wanted the medication. I asked her, well, if the parasites have resolved on their own, should I even give him this medication after the fact? Then she admitted that no, if the problem has resolved itself, there's no need for it. Then i took my dog back a couple weeks ago to get another shot that was not on the same schedule as the ones he got in the fall. At checkout in the exam room, as is now apparently their custom, they try to upsell you on food or other procedures. I declined all of them. Then the next day or so i get an email from them with the title that my dog "is due for a visit!" Then the body of the email says "our records indicate that it's about time we see XXX for the following.... book online here..." Then it reads "Due Soon: Recommended: Dental w/Essentials." The doc had mentioned cleaning his teeth during the visit, but I had declined because that required putting him completely under. So I was surprised and irritated to get an email notice from them saying that "according to their records" he was "due" for a visit. I replied to this email twice and also sent another one to a different Lovet email asking what "Dental w/essentials" entailed and how much it cost. I have gotten no replies. Then two days ago, I called them. As usual, there was no answer. No person answering the phone. Just the usual automated press this number for.... I left a detailed voicemail and haven't heard back from that either. So, yes, like many other reviews have said, the quality of service has changed. You no longer have the same person seeing your pet from visit to visit but a new person every time. And yes, the focus now seems to be on upselling. It's sad and disappointing.

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    Everything about VetMed is so genuine and amazing. I came in with my 3 month old puppy who had been…read morebitten by another dog while in a dog park. It was very heartbreaking for me to see my pup like that and their staff were so heartfelt and empathetic. They were able to get her stable in the back and allowed me to see her before I left that day. I was able to comeback at least two times a day to see her and they walked me through every step for when she went home and what the best treatment plans were. I work in veterinary medicine myself, and this was another level of compassion and care. They were able to save her life that day and she has been the happiest pup ever since. I seriously cannot thank them enough for their services and kindness. Shrimp and I will always remember what we went through and how well VetMed dealt with my emotional distress and Shrimp's overall wellbeing.

    I am so pleased with the service we received here that I wish we could make them our regular vet!…read more *The facilities were spacious and clean (so me and my nervous dog were comfortable while we waited). *Everybody was so kind. *We didn't feel pressured to do unnecessary test/labwork, etc. *They kept us updated throughout our dog's stay and even texted us a picture of her when she went to bed. *Hopefully, we won't have to visit an emergency vet anytime soon, but if we did, this is exactly where we would go!

    BluePearl - Peoria - emergencypethospital - Updated October 2026

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