I have been going to Laser Away Bethesda location for about a year and half for facials and other…read moreservices. I have been extremely pleased with the medical team and front desk staff. Highly recommended.

1 star -- Severe leg injury from laser treatment, then weeks of being ignored…read more I went in for my very first laser hair removal appointment on June 18th and left with severe burns/injuries covering both my legs (see photos). The marks were still visible almost two weeks later (i'm praying these are not permanent scars). I saw my own doctor on June 24th, who diagnosed an adverse skin reaction to the laser treatment, prescribed prescription-strength steroid cream and a prednisone taper, and explicitly advised me not to return for further treatment at this location. What made it worse was the response after: * The marks became visible the day after my appointment (Friday, June 19th). I was working all day and couldn't call, so I emailed them that same day asking if my legs -- badly swollen and itchy -- were a normal reaction. * Saturday, June 20th: I called right when they opened, since I still hadn't heard back on my email. I sent photos as requested. No callback all weekend, so I ended up at urgent care for a hydrocortisone prescription. * Monday, June 22nd: called again, was told the "lead nurse" would call me Tuesday. Also learned that the petroleum jelly they gave me at my appointment to apply afterward was actually making the injury worse (trapping heat) -- meaning their own staff handed me something that worsened my injury. * Tuesday, June 23rd: no call. Called again, was told the same thing. I also sent a second, detailed email that day explaining everything. Their site advertises a 24-hour email response; I never got one. * Wednesday, June 24th: saw my own doctor, who confirmed the severity and advised against continuing treatment. I called LaserAway to cancel my 8-session contract and was told a director would follow up in 24-48 hours. * I heard nothing. I had a beach vacation starting the very next day, and had to keep my legs covered and out of the ocean the entire trip because of this. * I followed up again after vacation (Monday, June 29th) and was told 24-72 business hours. * Got a callback the next day (Tuesday, June 30th), told -- again -- to send photos so a nurse could "look into it," with a callback promised for tomorrow (which is now today). As of writing this, every single promised callback in this process has either not happened or happened days late, so I'm not optimistic. I've since sent a formal written request for contract cancellation, a full refund, and reimbursement of my medical costs, along with my doctor's documentation. We'll see if that ever gets a response. This is a company whose entire business is aesthetics, and when they visibly injured a first-time client, the response was silence, contradictory advice, and stalling on a contract cancellation while the clock ran on my sessions. My vacation was negatively affected by their negligence. I would not recommend anyone start treatment here.

I love Clear Aesthetics! When I scheduled a facial for the first time, I not only loved the intake…read moreform, but also saw how serious Annie took the intake form. This gave me confidence that each session would be catered to my wants and needs - ultimately giving me healthy and glowing skin. I feel so relaxed during my facials, and for once, do not have intense redness following the facials. I have very sensitive skin, and Annie ensured the facial was not too harsh for my skin. I was immediately sold and look forward to my next facials!

I've only gotten a total of 3 facials in my life so far, so when I was searching for my 4th one, I…read moredid a thorough job of going over reviews, prices, and deals in DC, MD, and NY. I finally decided on Annie's out of convenience and because she had the best prices ($58-70). The day before my appointment, I saw she introduced a Yelp deal ($50 for $70 worth of services) so I grabbed it up and was able to upgrade the facial. I was Annie's last appointment for the day and I arrived 10 minutes late. Despite all that, she took her time on my facial. She started off by looking at my skin and noted that I wasn't acne-prone but I have oily skin. She didn't say anything as she worked which I love whenever I get treatments so I can just enjoy the experience and relax. (I can't stand chatty therapists, especially masseuses.) Here are all the other points as to why I absolutely loved my facial with Annie: 1) Painless extractions 2) The steam is gentle and not overwhelming 3) She uses a vacuum that sucks up all the dirt and grime from clogged pores (my problem area was my t-zone) 4) She moisturizes your hands 5) She throws in really nice massages for the hands, arms, shoulders, neck, and head 6) I could see a HUGE difference with my skin afterwards 7) She didn't try to push any expensive products and regimens on me 8) It's been over 24 hours and I haven't had any breakouts as a result of the facial (normal but not preferred)

I see why Flavia has amazing reviews. She is very knowledgeable and kind. She listens to your…read moreconcerns and keeps you apprised to each step that she does. I got Dermaplaning + Custom facial. She definitely has a new forever client and I'm excited! There is ample parking, the space is neat, and extremely clean.

Okay first of all. FLAVIA is awesome and fabulous. This is the hot spot in town to get snatched!!…read moreI'm so serious. I did ONE session on my buns and hun let me tell you it's looking plumped and bootyful. Super clean, she changed her gloves like every time she touches something. Hey it just shows how clean she is. Forever confidence is so relaxing. From top to bottom I feel amazing and let me tell you about the sauna blanket!! Ooof get rid of them toxins! This blanket makes you sweat sweat sweat! I got a little light headed and Flavia was right there to support me and bring me water and was just so calm and collected and she made me feel really comfortable. Flavia you are so amazing. I know we just met but she makes you feel so welcome and so sweet!! I WILL BE BACK!!!!

Sima is still my go-to person when I want my hydrafacial done. I actually have an appointment with…read moreher today since my skin has been feeling so dry lately. She recently transitioned locations so she's at Salon Nader on certain days. In any case, I'm happy to be caring for my skin. She uses excellent products as well for her clients. Happily will continue returning.

Pampering at its best; never thought a facial could be so soothing, so beneficial, not just for the…read moreskin but for the morale; I'm hooked

I am extremely dissatisfied with Gentle Touch for Electrolysis treatment and would not recommend…read morethis business for adults or minors. I was a client myself and also brought my 16-year-old daughter for treatment. The owner was unprofessional, inflexible, and provided poor customer service. When the treatment was ineffective, my daughter was made to feel as though it was her fault, which is completely unacceptable--especially when working with a minor. There was no clear plan of care, no accountability for poor results, and the equipment used does not appear to be state-of-the-art. Rather than adjusting the approach, responsibility was shifted to the client. I would walk around with a full beard before I ever give this woman another penny of my money.

All I can say is Sohelia changed my life with electrolysis. I had hair growing on my neck and chin…read morefor years. I started the process years ago but had to stop due to family life etc. However, the past two years have been life changing and I am more confident in my appearance and that's all because of Sohelia gentle touch and the excellent treatment process. She told me consistency is the key and not to miss my appointments and I think I have only missed two to date. I started with treatments for 1 hour or more and now down to 15 mins if that. I highly recommend A Gentle Touch for anyone looking for hair removal. Thanks

What a beautiful store! And, a huge shout out to Rainbows, our sales helper. She was awesome…read more We got to spin the wheel and I won a small bottle of my dry shampoo. The displays were artfully designed and Rainbow gave us tips on her favorites. We got some new lip liners and looked at an assortment of products. Rainbow even helped us checkout. Thank you, Rainbow, you are the best!

Had a big event coming up and wasn't sure what cologne to wear. Zariah was on the floor and took…read moreher time showing me different options and explaining each product. I ended up getting exactly what I needed and more. I walked into my event with confidence and absolutely killed it. I really appreciate the fantastic help from Zariah thank you!!

Ive never dealt with a worse place. The entire staff is always angry and hard to talk to. They…read morenever return my calls. I called 3 times to get a refill and still hasn't happened.

Best dermatologist experience I've ever had! Dr. Edwards is…read moregenuinely concerned and vested in you as a patient. When visiting dermatologists in the past, I would often spend more time with the nurse than the actual doctor. Dr. Edwards entered the room, sat and listened to my acne life story from beginning to end. Her genuine concern and determination to provide a lasting solution was so comforting. The initial regimen she subscribed didn't provide the results she was satisfied with, so on the next few visits she tweaked the regimen until she was satisfied with the results. But the visits weren't all about her satisfaction! Dr. Edwards informed me that she was quite the perfectionist and told me to slow her down or say pause if it seemed like she was seeking perfection beyond my comfort zone. As months went by, my face totally cleared up. I've suffered with acne off and on since I was 15 years old and my face has NEVER looked this good. I've had a clear face before, but there would always be bumps under the surface. My complexion is as close to flawless as I've ever experienced. In my first visit, I was almost in tears due to the severity of my acne. I would cry myself to sleep each night and didn't want to leave the house during the day. My most recent visit to Dr. Edwards left both of us hugging each other and feeling relieved at how much my life had changed as a result of her efforts to clear my skin. I will pay any amount of money to continue seeing Dr. Edwards.

My husband and I recently had the pleasure of visiting Excelsior Bodywork and Facial Care, Inc.,…read moreand I must say, it was one of the most satisfying and rejuvenating experiences from beginning to end. As a mom of two young children, it was the perfect escape for the both of us from our everyday busy life. The ambiance of the spa is simply enchanting with soothing music, gentle lighting, and the subtle aroma of essential oils. It was like stepping into a sanctuary, far removed from the stresses of everyday life. What truly sets Excelsior apart is the expertise of its owner, Jennifer. With over 30 years of experience as a registered nurse, Jennifer brings a wealth of medical knowledge to the spa, ensuring that each treatment is both safe and effective. She explained to us all the different types of treatment in detail such as medical massages that help with pain and her expertise with lymphatic drainage. Knowing that the treatments are overseen by someone with such a strong medical background gave us complete confidence in the care we were receiving. One of the highlights at the beginning of our session was the full-face skin analysis system. Within a short amount of time, it was able to provide us with a full report of our skin condition. I was impressed with the details it captured from spots, wrinkles, pores, UV areas and the age of our skin compared to our actual age. I was able to get a digital copy of the report which will be helpful when taking care of my skin at home. The aesthetician was knowledgeable and took the time to analyze and go over what areas to focus on before recommending the best treatment. I chose the brightening oxygen facial with Kyra, and I couldn't have been more satisfied. Kyra was incredibly gentle, skilled and attentive making sure to explain each step of the process so I know exactly what to expect. The pressure was just right, it felt like she was melting away all the stress and tension I had been carrying. The facial itself was wonderfully relaxing, and my skin felt deeply hydrated and refreshed. All the skin care products used felt very luxurious. By the end of the session, my complexion was noticeably brighter, rejuvenated and radiant with the "glow" effect. I felt a sense of tranquility that I hadn't experienced in a long time! My husband opted for the Astrodomefacial toning treatment, which was equally impressive. This advanced facial included an oxygen pore mask, scaling, infusion, toning, and even scalp scaling. Some facts from the Astrodomefacial pamphlet provided, it is a cutting-edge technology, featuring dual LED panels that treat both the face and scalp simultaneously. The treatment also incorporates Oxygen and Anion mist therapy and light pulsed energy, leaving his skin feeling rejuvenated and revitalized. He was excited about the scalp treatment, which I heard is a favorite among men. At one point he even fell asleep because it was that relaxing! My husband raved about his treatment saying his skin feels deeply hydrated, incredibly soft and toned at the same time. His face looks visibly healthier and he walked out with a huge smile. What I truly appreciated about Excelsior Bodywork and Facial Care is the holistic approach they take to wellness. It's not just about the treatments themselves, but the entire experience from the calming environment to the personalized care, everything is designed to help you relax and take a moment for yourself. I left the spa feeling lighter and ready to take on the world. It was exactly what my husband and I needed to recharge as busy parents. The care and attention to details throughout the entire process were evident, and it made all the difference. Both of our facials exceeded our expectations. I highly recommend Excelsior Bodywork and Facial Care. Jennifer and her team offer a perfect blend of medical expertise and luxurious care, making it a top choice for anyone seeking the best in spa services. Whether you're in need of a relaxing massage, a revitalizing facial, experience the latest in facial technology or just some time to unwind and treat yourself, this place is a gem! Absolutely amazing experience!!

Excellent service; your money is well spent, and your face will look 100% better, healthier, and…read moreyounger. This spa is the best in town with the best prices compared to other spas in the area. I totally recommend it.