Great service for all your bike needs. They have plenty of items in stock. I just wish they were…read moreopen on Monday. Most are.

I called the shop to ask if they could look at the loose head set on my bicycle (handlebars). The…read morewoman on the phone specifically told me to wait and bring it on Tuesday when the tech would be there. On Tuesday, I loaded up my bike and drove it down to the shop. After being completely ignored for five minutes by the woman and a man, that seemed to be the tech? I finally asked if the tech was around to look at the bicycle that we brought in. The woman then asked us what brand it was, when she found out it wasn't a Treck. She told us they wouldn't look at it. She didn't say it in a nice way. She was very, very abrasive, and quite frankly seemed annoyed that we were in her shop. I mentioned to her that another woman told me to bring the bike in and mentioned nothing about the Bike having to be the Treck brand. Her response was "that wasn't me ". She could not have cared less. Terrible experience for our first time being in the shop. Needless to say, we will never be back. We're in the market for new bicycles, and will not be purchasing at this shop. Customer service is everything... And this shop lacks! There are other bicycle shops in town. I just can't imagine that this attitude is good for business. Both my husband and I were shocked on how we were treated.

I did some yelping to figure out which bike shop I was going to and this was the one that gained…read moremy first visit based on your reviews. Thank you, yelpers. You yelped me whether you wanted to or not. I walked into the shop not really knowing what to expect but was approached immediately by a young energetic lady who asked if she could help. I had pretty particular needs but as a complete beginner, it was obvious I had no idea what I was doing. That did not deter her, however, and she essentially talked me through what my options were. After about an hour chatting, she zeroed in on what she believes would be the best bike for me based on my needs. She even asked for another opinion by someone who she claimed was very knowledgeable about this particular bike. All in, together they spent about three hours with me before I finally left the shop with a bike purchase. I purchased several other items based on the recommendations and never once felt inadequate or looked down upon for my lack of experience or knowledge even considering I'm a middle-aged guy. They have some nice policies including discounts for 30 days after a bike purchase, free tuneups for life, free bike fit even for non-customers ( maybe I should not be revealing this secret worth about $250 per person,) and free adjustments when needed. They offer a 30 day tuneup with the purchase of the bike as well again at no additional charge. There were a couple of mistakes made and they even forgot about another bike I brought in to have repaired. I thought about knocking one star for that but everybody makes mistakes no matter where you go and I don't think five stars means perfection but I think it means the best in my opinion. They work really hard to take care of me as well as the other customers I saw in and out of the shop each time I was there and they are so incredibly friendly that it's difficult to knock anything they do. I would say the only real drawback is the limited stock and small shop but it certainly hasn't stopped me and I'm already thinking about my next bike and without hesitation will visit them. All in all, it's been a very personal experience and each time I go in to pick up a few other items, my bike, or ordered items, Michael greets me like a friend rather than a customer. I was also greeted by one of the mechanics in an incredibly friendly manner and he answered some questions that I probably should have already known the answers to without making me feel like an idiot. On my second or third visit, I briefly encountered the owner, Paul, who is actually working along side the mechanics on a bike. I was actually impressed by that. He, too, was very friendly. Everybody there seems to be a very active rider in one way or another. There is even good information about the staff on the website including the bikes they own and what type of writing they do. Some friends who are knowledgeable riders have spoken highly of the shop. If someone wanted to nitpick, one could find things that are not perfect but all in all, they have an incredibly large catalog that is available to us, very friendly service, and it seems they know what they're talking about... At least it feels that way to me. And I absolutely love my Surly! ------UPDATE 07-OCT-2015-------- For the most part, the experience gets better. There have been a few hiccups but they continue to spend incredible amounts of time with me in advise *after* purchase which, for me, is really the differentiator - it makes a good shop great. I could go on and on about Gaby who has really put me at ease with my questions and helping me get started. She regularly invites me back so someone at the shop can help me refine my riding or the fit or....you just can't put a price on this. Paul, the owner, has also spent a bit of time with me offering his very clearly knowledgeable opinion about various products/brands/levels/experiences which has helped steer me. I have since purchased another bike from them (only 2 months later) and they continue to instill confidence that they will tweak it and me and guide me until I'm comfortable. They give me advise on clubs/trails/people, Gaby works to keep me motivated, etc, etc. There have even been an occasion or two where they advised me to purchase something online as it would be better for me (price/value.) As far as I'm concerned, they can't do much more to earn trust which is another huge key for me. Thanks again.

I've used Bukes & More for probably 15 years and have used them solely for all my bike and…read moreaccessory needs. They special ordered my very first (adult) bike and they've serviced all my bikes since. I 100% have enjoyed B&M's professional service and friendly employees. Until today. Two days ago I called and asked if I need an appointment to bring my bike in for servicing today (06/11/2026). "No, just come on in and we'll help you out." So I did. Rode my bike there and was greeted by Steven (Stephen?) who came outside and took a look at my bike. Not too much wrong "but we can't get to it today. If you want to bring it back,"....he says, and then I told him I spoke with a gentleman two days ago who said to bring it in today. His reply was, "Hmm. That sounds like something I'd say,". I told him I didn't get the man's name but that I was willing to leave my bike until they could get to it and he said he couldn't tell me how long that would be. (Which I completely understand). So, I thanked him for his time and told him I'd just go somewhere else and he replied, "ok," and we parted ways. I'm no avid cyclist but I do use my bike as my primary transportation and I've always been loyal to Bikes & More. Not anymore and no more recommendations to friends and others. Steven you were polite but obviously not interested. I wish you would have just said so.

Outstanding service and professionalism. Fixed some other problems and had great suggestions! Will…read morebe converting to electric! Thanks, William.

Still the greatest little bike shop around... Even though…read morethey had to move several hundred yards down the road, they have not lost any of there hospitality and charm... They still have all of it and more.. Everything I have grown to expect from them. From quick fixes to tune ups, they do it rite and quickly... A great assortment of parts, clothes and bikes... And still the best beer selection in Ocala... Want to ride Santos Trails but don't have a bike??? No problem.. Rent a quality bike here.. Camping at Santos park??? They have all types of camping supplies. Even fire wood and ice... There are other bike shops nearby but none as good as these guys and gals... #1 in my book...

Great, prompt service! Made the repairs and kept budget in mind. Also, cool store, cool location,…read morecan't wait to get on the trails.

Longtime fan of this shop. I've gotten work done, bought loads of parts, accessories and clothing &…read morebeen there for sponsored socials and races (Ladies All Ride & Hump Day Hustle when I lived in the Orlando area.) The staff here are knowledgeable and friendly. There's even a shop cat! It's located right on the main Santos trail system, so roll on in when you're in the area.

Last February in 2025 I took 2 trek bikes in for tires and a little work. We use them while in…read moreFlorida for two months and then put them in dry dark storage the rest of the time. We returned again this year and notices the new tires were all weather cracked almost as bad as the old ones. The old tires were from 2000. When I took them back I got many excuses as to why this happened even one that was, " You bought cheap tires. " Well, I had them put tires on not asking for CHEAP TIRES. I trusted them and was taken advantage of. We cant do anything for you but we can sell you other ones. I went to another bike shop and had new ones installed and was told they had to be some old product to go that fast. Lesson learned for sure. By the way, I was also told if that happened to these new tires in a year they would be replaced FREE!

These guys are the best. I had a flat and stuck shifter on the Florida Central Loop Trail and I…read morecalled them and they said bring it in and we'll take care of it and they did. I needed a new tire from the large hole puncture. The boot failed. He unjammed my shifter and then I was on my way. Reasonably priced too. I wish these guys were in Leesburg Florida.

5 stars all the way! Excellent customer service, high-quality bikes, and a smooth, enjoyable…read moreexperience from start to finish. I'll definitely be back!

It is hard to reach a live person even when you call and leave more than one message. If you're a…read morecustomer and need your bike fixed, you have to make an appointment, but you cannot because they don't return the call. If you go in person w/your bike, they tell you to come back.

Very good customer service and price. Bought two electric bikes here and the experience and follow…read moreup was excellent. Highly recommended.

Haven't been on a bike in years. After recent medical issues, I decided I need to get back to an…read moreexercise routine that I could enjoy. I am not the fitness center or gym kind of guy. So I started looking around and getting some quotes on a decent bicycle. Trek in Inverness Florida has earned my business. Alison went above and beyond in making my purchase easy and worry free. Very informative, knowledgable and professional. Answered every question I had and gave me some advice and tips that I never would have thought of. I am impressed by her approach to giving great customer service. No pressure, awesome attitude, great sense of humor and definitely very competitive when it comes to price. She blew away the 5 other quotes I received from other stores. All with a big, beautiful smile on her face. I will definitely recommend her and the store to friends, family and fellow cyclist everywhere. Thanks Alison.

Village bike rental and sales. +1 (352) 462-0653 Frank and…read moreCindy are Awsome. I did some research and thought the Velotric discover was the e-bike for my wife and I. I wanted to find a local shop to purchase. Frank and Cindy owners of Villages bike rentals and sales was who I picked. They were great to work with. 5 Stars all the way you will not be disappointed. great value for their products and customer service

From the owner: Luxury Cruiser and Electric Bikes delivered to you in The Villages. Easy riding bicycles with…read moredeluxe leather seats, grip shifter includes lock and helmet. Our beautifully crafted bicycles set a new standard for a rental bike. Easy on and off, 7 speed grip shifter, full suspension adjustable leather seats, integrated u-bolt locking system, cargo basket fenders, chainguards and center kick stand. This could be the finest bike you have ever been on! With free delivery in The Villages, you can start right at your door. Want to ride one -way? No problem, Text us the pick up location and we will meet you there!It combines the best of both worlds: street/city/cruiser bike and mountain bike. This makes the bike a great choice for folks who need it for casual weekend rides, daily commutes, or outdoor exercise! Our direct drive 7 speed shift is built into the leather grips. To change to a higher and harder gear (e.g. climbing up out of a tunnel or against a headwind), you just twist the grip away from you. To change it to an easier gear (e.g. cruising along the flat parts of the trail), just twist the grip toward you. This will become so much simpler after you do it a couple of times.

Great, serious, bike shop. They carry leading brands including Pivot and Yeti which can be hard to…read morefind and have a true emphasis on mountain biking. I really appreciate that as many bike shops in Florida are geared more to road cyclists or casual riders. Adrenaline caters to everybody but has a special heart for mountain bikes and it shows. The staff are helpful and selection of goods on hand impressive. I would like to see more Fox gear in stock but realize stores will only carry what they can sell and clothing can be unpredictable for sales. This is however the best place I know of in Central Florida to either buy a new mountain bike or bring one for work.

I use Adrenaline for whatever repairs my recumbent trike requires. Repair shop is thorough and…read moreknowledgeable... as well as sensitive to my needs, as someone who has had two hip replacements. They have done simple fixes like replacing flat tire inner tube, to a total tune-up.