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Kingsport, TN

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Blue Ridge Properties

5.0 (1 review)
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Buyer's agent

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Commercial real estate

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10 years ago

The best Realtors in the Tri-Cities! Friendly and honest. I felt like they really cared about our needs

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Red Door Agency

Red Door Agency

(7 reviews)

I've spent over 20 years in the military, which meant moving around a lot. Over the past 25 years…read moreI've bought and sold nine different properties, so I've worked with quite a few real estate agents. Without question, Brooke Pennington from Red Door Agency was the best realtor I've ever had the opportunity to work with. This sale wasn't a typical transaction. It was my late father's home in Tennessee, and I live in Florida. Since it was part of his estate, there were a lot of moving parts and a long list of things that needed to be done before the house could go on the market. I honestly expected it to be a stressful process, but Brooke made it feel manageable from beginning to end. One of the biggest things that stood out was how connected she was. Whenever the house needed something, she had someone she trusted. She recommended great people for landscaping, HVAC work, roofing, and other repairs, and every one of those referrals turned out to be excellent. That alone saved me an incredible amount of time and frustration trying to coordinate everything from another state. She also had a great eye for presentation. She gave me practical suggestions on what to change, what to leave alone, and how to stage the home so it would show its best. Those recommendations clearly made a difference because the house sold quickly and for considerably more than I ever expected. Ironically, she sold it so fast that I found myself scrambling to empty the house. There was still furniture, an attic full of belongings, and a storage shed that all had to be cleared out. Most agents would have wished me luck. Brooke actually showed up and spent her own personal time helping me get everything emptied. That wasn't part of her job, but she did it anyway because she genuinely cared about helping me get to the closing table. What impressed me most was that she never treated me like just another client. She was always available when I had questions, kept me informed throughout the process, and was proactive instead of reactive. I always felt like she was looking out for my best interests. Buying or selling a home can be stressful under normal circumstances. Selling an estate property from another state could have been overwhelming, but Brooke's knowledge, organization, and willingness to go above and beyond made the entire experience much easier than I ever imagined. I've worked with a lot of realtors over the years, and I don't make recommendations lightly. Brooke earned mine. If I ever needed to buy or sell another home in her area, I wouldn't hesitate to call her again, and I would recommend her to friends and family without reservation.

We had a great experience working with Amy Mitchell at Red Door Agency while buying our first home…read more She made the entire process smooth and much less stressful than we expected. Her communication was top-notch from start to finish--always keeping us informed, answering questions quickly, and making sure we understood every step. Beyond being knowledgeable and professional, Amy was just an overall great person to work with. She genuinely cared and made us feel supported throughout the whole experience. We're so thankful for all of her help and would highly recommend her to anyone looking to buy a home!

Blue Ridge Properties - realestatesvcs - Updated October 2026

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