I've been a patient here several times over the last four years and I couldn't be happier with the…read moreservice of the office and doctors.
Back in 2014, I had what we call "Catbitegate." My cat startled and bit my index finger. Despite thoroughly cleaning, application of antibiotic ointment immediately, AND a doc visit--plus antibiotics--all within eight hours of the bite, it quickly became infected. I went to my local ER, and Haymaket Med Center transfered me to PW hospital after 9 pm, and Dr. Albertson met me there.
He assured me that he would not rush to operate, calmed my rampaging terror, and checked in with me several times a day as antibiotics helped me heal over the course of the week. It was to credit that I never felt that the situation was as serious as it ended up being.
Follow up appointments were just as professional. Dr. Albertson is fantastic!
More recently, I was scheduled to see Dr. Friend for an issue with my hands. She was just as reassuring, suggesting a step by step plan of action that ends, rather than begins, with surgery. Though surgery looks as if to be the only answer, Dr. Friend has my confidence and I'll literally put my hands in her capable ones.
Last year, my husband became a patient of Dr. Albertson's, for a hip issue. Dr. Albertson assured him that cortisone injections wouldn't hurt as much as hubby feared, convincing him to go that route. He also advised against a hip replacement at hubby's current age, which is greatly appreciated.
I don't need a doctor to be warm and fuzzy, but I do respond to calmness, competence, and positivity, and both these doctors had those in spades, in addition to a great bedside (Dr.A) and office side (Dr. Friend) manner. I wouldn't call them warm and fuzzy, but I will tell you they both have a great manner.
Both doctors answered my questions, gave ample time for both evaluation and education and I feel very confident in recommending this office.
I firmly believe, 4 years on, that Dr. Albertson's considered decisions were the key to me having functionality in my finger, and not having to undergo surgery while I was fighting a hand, and life, threatening infection. I have the same confidence that Dr. Friend will help restore functionality to my hands from my current problem.