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Blue Ribbon Homes

5.0 (1 review)
Closed • 8:00 am - 3:00 pm

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Bathroom remodeling

Bedroom remodeling

Remodeling

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Buildtec Contracting Company

Buildtec Contracting Company

(4 reviews)

Worked with Luke Hansen, worst experience of my life! Be careful. My agent sent this company out…read morefor a damaged roof. He quickly said the damage was significant, and made the insurance claim sound like a slam dunk. I signed up with Buildtec that day (big mistake for me). State Farm denied the claim and Luke said he would work to get everything resolved. After he said that, Luke and Buildtec ghosted me. After weeks of no communication, Luke finally told me we were waiting on an "acknowledgement" that was not in fact pending with State Farm (I checked). After doing my own research, I told Luke to request a second inspection, which he agreed with me on, but then never acted. Luke then told me we needed to tell State Farm Claims the "magic words." Obviously, he didn't know the "magic words" since again, nothing happened. My sense was that State Farm Claims knew Luke didn't know what he was doing so they made the smart decision to kick it back on Buildtec, knowing that they had no answers. I finally started to receive excuses from Luke once I repeatedly complained to my referring insurance agency. The whole ordeal was embarrassing from a professional level. I'm shocked I never heard from Adam (the owner) to apologize for this mess. That wouldn't fix the mistakes but would have gone a long way in showing that Buildtec cared about its customers. I also had multiple other contractors out to look at my roof. They had a very different opinion than Luke (not to mention his estimate was beyond ridiculous, although I understand the game). The only thing I got out of this was having to politely chuckle at Luke's joke to the claims department when we filed the claim "Hanson spelled the right way [wait for their response], s-o-n." I should have known at that point that he had no idea what he was doing. Don't fall into the trap like I did.

Luke is a want to be used car salesman. He's full of himself. They're crew was efficient but lazy…read more They dropped full bundles of shingles on the roof from shoulder height, causing damage to our ceiling and ceiling lights. If you want a horrible day, hire them.

Clean and Clear - Backyard tree

Clean and Clear

(40 reviews)

We got our exterior windows cleaned today and they are absolutely sparkling!…read more I appreciated how the team followed up, since some time passed between when I first asked for a quote and when I booked. They stayed top of mind and that's what ended up making the difference! The team member arrived behind the provided schedule, but wasn't a problem. Their details noted that nobody needed to be home so I was working in the basement, and didn't hear them ring the doorbell. I didn't realize they needed to come in to take the screens off! It appeared the person didn't get my phone number, so poor guy had to wait until I noticed the ring camera notification to be let in. It would be great to have the onsite team member get our contact info. He was quick, efficient and professional - and the windows look amazing! We were long overdue and now are excited to be able to clearly see out. Makes the house feel so clean!

This company has been doing my lights for a few years. Service isn't always great but it is…read moreadequate and Ive had lights for the holidays. They have traditionally been more cost effective than some competitors. This year they started the job and came back with a price hike to finish the job which was nearly a thousand more to do the job. They are no longer cost effective. When I balked at the change of life quote (remember they have been doing it for a few years) they immediately sent me invoices for work to date in email and text and followed it up just days later with a second invoice. I guess billing is more important than customer service. Had they only been as diligent with customer service I might not be writing this

Lindus Construction - With my roofing project manager, Nelson.

Lindus Construction

(42 reviews)

I reached out for service to my chimney, in Minneapolis. I can't actually speak poorly about the…read moreconstruction work this company provides, because I didn't get that far. I had some odd interactions with the reception staff. I called to schedule an estimate, and as we were setting up a time, she asked me about whether my "husband" would be there. It was really startling (I'm an out lesbian). I chose to handle it with humor, so I laughed and answered, "Hon, I don't have a husband." I got the impression she disliked that. I thought about just canceling the estimate, as I wouldn't want to work with a company that might be unfriendly to LGBTQ customers. But I figured it was just an estimate, and I could see if I got a good vibe from the person who actually arrived. The estimate was scheduled yesterday at 11:30am. I'm not a morning person, and will generally sleep till 10am or later. But my phone rang before 8:30am, which was not ideal! It turned out to be a receptionist from Lindus construction. I said something about the time (and to be fair, probably sounded pretty grumpy), and she basically began arguing, saying that they were open (so I guess I should be on the same timetable?), and that she hadn't specifically been told not to call me before 9am. The reason she was calling was that they wanted to reschedule due to weather, which was fine, but I figured, you know -- this company might be kind of right-wing/ not queer-friendly, and certainly doesn't seem to be sleep friendly, and those are two things I cherish (LGBTQ people, and sleep). So I just canceled. Adding an additional note in response to the reply from Bridget C. First, thanks for reading and for the rapid response! Second, your note did indicate that I had "misconstrued" your receptionist's statement about my imagined "husband". I actually stated facts, and then recognized the possibility that those facts could potentially indicate a lack of LGBTQ friendly consciousness at Lindus Construction. It might be fair to say that I misconstrued something if I had gone from just a mere possibility to a vehement declaration (e.g. saying something like "Clearly, this company hates all LGBTQ people!"). But under the circumstances, my critical feedback seems pretty mild, quite plausible, and doesn't seem to mistake or "misconstrue" what actually occurred. Sorry if it seems like I'm nitpicking, but I think that accuracy in this instance matters. With that said, thanks for talking to your staff about this issue! Third, I agree wholeheartedly that Minnesota culture reflects our experiences of winter! But that's not quite the issue here. The storm you reference happened between Saturday night and Sunday. It was pretty predictable that there would be snow on the roof on the Tuesday after, and snow was also forecast for Tuesday since the weekend. So it certainly would have been fine and possible, if your staff wanted to reschedule a Tuesday 11:30am appointment to just call anytime Monday afternoon, or to call Tuesday morning, but not quite so early (i.e. at 10am or later). The call yesterday morning, before 8:30am, wasn't actually dictated by the weather. One value we do have in Minnesota is that compared to many states, we sometimes put a lot more value on caring for people, for neighbors, for community members. So take my critical feedback in that spirit? Minnesota includes many elders and people with disabilities, and a lot of us need more time in the morning to rest and to take care of our health, our hearts, our sore limbs, our digestive systems, our over-taxed adrenal systems, and to just to allow us to rise gently. So if you were open to changing your business culture (because it is corporate culture, not Minnesota culture that generates the norm that incorrectly assumes everyone should be up at 8am) -- it would be pretty simple, when having your reception staff do intake with new customers, to just ask, "If we need to call you, what hours are you generally available?", and then to take note of and honor the response. Doing so would be a great way to attract more loyalty from some of the many Minnesotans who are aging and disabled, and again, there are plenty of us. Thanks again for the reply, and take care!

Was trying to get additional gutters installed since this company apparently installed gutters on…read moremy house before I had bought it but there was a small section that still needed gutters. The sales rep came out and looked at my house and said he would get back to me. After several days of not hearing back I had to contact them again. The quote was way too high for what I needed done so I gave them my budget to see what they could do, bt then they just ghosted me. In summary, poor value, poor customer service.

Redfin Renovations

Redfin Renovations

(2 reviews)

I was referred to Joey by the local community group and he did not disappoint. He is very kind and…read morelooks out for his customers. I am a single female and worry about getting taken advantage of in this market. They came under price and was quick at the repairs needed for my basement due to water damage. I will be using in the future most definitely! Thanks Amie

Beyond thrilled with the project Redfin Renovations did at my family's 1950's cabin. Complete…read morerenovation of the screen porch (new floors, screen, doors and trim) as well as the addition of a new platform composite deck. Porch was built over 50 years ago so there was quite a bit of rehabbing to be done. I was really specific about what I was hoping the final result would look like and they didn't disappoint! We kept the old cottage feel and used traditional wood flooring in the porch along with a beautiful composite for the outdoor platform. We kept the cedar trim boards for the screen so they buffed them up to look like brand new cedar. This was for a special event we were having there so we were under a very tight time crunch (and the weather was being very rude): they met the time crunch AND did me a solid and were cognizant of several plants in their way. The few, small punch list items that needed to be done (they're always those on a project this detailed) were happily and promptly taken care of; down to the smallest of details. My inner OCD freak was smiling with satisfaction! I've come across a few examples of their work around town and at my friends' places, and they gave RR the two thumbs up. When a friend says "yes, use this contractor, they've proven it", it's the biggest reason to choose Redfin over all the others. Because we've all heard the horror stories, right? It's tough to know who to trust to do good work (much less phenomenal work as it was my case) as you shovel out hard earned dollars to them. All in all, my experience with Redfin Renovations has been an absolute 1000 out of 10 would recommend for any type of project. Thank you, Joey and crew!

Blue Ribbon Homes - contractors - Updated May 2026

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