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    Blue Mountain Couture

    1.0 (1 review)

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    3 years ago

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    The Formal Showcase

    The Formal Showcase

    1.0(2 reviews)
    6.6 mi

    BEWARE! My sister bought her wedding dress in February and went to get fitted 8 weeks before the…read morewedding. She wasn't able to have the fitting because they didn't order the dress as expected. They assumed she wanted the floor model that was riped, torn, and had makeup on it! She couldn't get fitted because they didn't clean or repair it and it might shrink in the cleaning process. They sold her the floor mode for FULL price (around $1100!) and said it was her fault because she didn't tel them she wanted to order one. My mother and her future mother in law both were with her when she checked out when they claimed that she said she wanted the floor model. Now they are refusing to refund her or even give her a discount and say they sell worn used floor models for full price all the time!! I wonder how many people paid full price and got a floor model and didn't know! No where on her receipt does it say floor model or order! I am so disappointed in he Formal Showcase. I bought my dress from there 12 years ago and feel horrible that I sent her there.

    A few months ago I went to find a maid of honor dress for a wedding. I found one that was perfect,…read morejust the wrong color. I went up front to place the order and was told I would need to be measured first. After she measured me, she told me that the size I needed was 2 sizes up. I told her that I JUST tried on a smaller size dress and that it fit perfectly. She told me that it is better to order up because you can take in dresses but you can't let them out if they're too small, which is totally understandable. I told her that the size I tried fit fine and that since I was losing weight I should be just fine. She continued repeating that statement and insisting that I go 2 sizes up. After arguing back and forth I finally just got 1 size up and left the store. Today, I picked up my dress, and it is HUGE. There is no part of the dress that doesn't need to be taken in. If I had ordered 2 sizes up as she insisted, the dress would've been a total loss. Now I'll be spending even MORE money on alterations that would have been avoided had my voice mattered during my purchase. All my previous experiences with The Formal Showcase have been wonderful, but this is just a warning to anyone shopping for dresses in the future.

    Blue Mountain Couture - bridal - Updated May 2026

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