If it was possible to give less than a one-star review, I would. Unfortunately, I will have to…read moreselect "one star" which they don't even deserve. First of all, their website indicates that they are open 24 hours a day, 7 days a week. This is a complete sack of crap since out of the numerous calls (and left VMs each time) I have made over a span of three days, they have answered three times total. Secondly, there is no way to make ANY changes to your reservation unless you call them, and as I mentioned previously, that is easier said than done. Lastly, they managed to completely screw up my booking and charged me close to $400 for a tour I did not get to do, and because they are impossible to get a hold of, I can't even get a refund from them (I am giving them till Monday and then getting in contact with my credit card company). A day before the activity date, I booked a dinner cruise online since my friend was coming to visit me in NY. After we booked it, I realized that it was NOT the dinner cruise I wanted. We wanted the Bateaux and NOT the Spirit of New York. I finally got a hold of someone and they changed my booking and said it would be confirmed the next day. By 10:00am the next day (the DAY of the tour), the booking wasn't confirmed so I called them AGAIN and was put on hold for 22 minutes while they finally got it confirmed. I got an email voucher that ended up not even having the correct check-in location. It just said Pier 61 instead of the kiosk on Pier 60 where we ended up having to go. Upon check-in, I was told that I was confirmed for the Spirit of New York instead of the Bateaux, even though that was what I paid for! After 10 calls over two days with no response, I finally got a hold of someone who said that they would need to "investigate" if I went on the Spirit of Bateaux. I told the agent that I would wait while she put me on hold to call them and after some stuttering she said that it would take "days". Rather furious, I told the agent that I would just call Spirit Cruises and make a conference call. Which I did. And even after getting confirmation that I DID NOT GO ON THE BATEAUX, the agent STILL insisted that it would take days to authorize a refund. I will be contacting my credit card tomorrow if no refund is made. Seriously, I will NEVER EVER book anything with City-Discovery EVER again and will be sure to tell anyone I know to avoid their website like the freaking plague.

Their tours look fantastic but, beware! What was advertised was false. They charged 49.95 for a…read moretour that if you go through the local company is only $45 if you go directly to OnBoard tours. What we were hoping to do was a DC monuments night-time tour. They advertised a 4 hour tour (http://www.city-discovery.com/washington/tour.php?id=4105) that stopped and let us wander at: - US Capitol Building - World War II Memorial - Jefferson Memorial - Vietnam Memorial - Lincoln Memorial - Korean War Memorial - Iwo Jima Memorial - White House - END AT: Old Post Office What we got offered when we showed up was a 3 hour tour that stopped so you could look from the bus at the various monuments and you could get out and wander around 3 of them. No dice City Discovery! If I get my money back easily I'll be surprised and let you know here.

We used GTS for a trip from East Lansing to Chicago. Our driver was Brianne she was a great driver…read more GTS provided good service, no troubles, and we had a smooth ride. The bus was also very clean. She let us play and control our own music in the bus and she said we could play whatever movie we wanted as well.

This company is the most unprofessional ever. The drivers are rude and unprofessional. We used them…read morefor a conference trip to Knoxville, TN. The female driver Tonya was driving on her cell phone(Facebook) and swerving all over the road. She also told the passengers "Don't act black because you know they don't like us." There an actual video of her horrible driving. To top that off the two drivers had a huge verbal disagreement in front of everyone. Which made everyone uncomfortable and more fearful of riding the bus. So before you use this company please be aware that the safety of the passengers is not a priority.

Hostile and unprofessional front desk experience -- April 15, 2026, ~6:35 PM…read more I checked in this evening and the front desk agent did not greet me, make eye contact, or acknowledge my presence -- I had to say hello first. When she asked for a credit card, I explained I use a digital wallet and offered Apple Pay. She refused, citing "policy" but would not explain why. When I pointed out that physical card swiping carries a higher skimming and fraud risk than contactless payment, she claimed that digital payments are MORE dangerous -- which is flatly false. When I asked her to name a single instance of Apple Pay being hacked, she couldn't. Instead of responding professionally, she started yelling at me and told me to come behind the desk and scan the card myself. She then accused me of "disrespecting" her and called me a liar -- even though she was the one who made a demonstrably false claim. When I told her I would be reporting her to management and corporate, she laughed and mocked me in front of another guest as I walked away. I travel frequently and have never been treated this way at any hotel. This was not a policy disagreement -- this was an employee who was hostile from the moment I walked in, made false statements, escalated to shouting, and then openly ridiculed a paying customer. A formal complaint has been filed with Choice Hotels corporate and Priceline. Avoid this location.

We stayed for 2 nights and the employees were all very nice. The first thing I noticed when we…read morewalked into our room was that it smelled like diarrhea . The smell dissipated somewhat by the last morning but was still there...maybe I got desensitized to it ‍ The beds were comfortable enough but the pillows were small, square and not the most comfortable but also not the worst I've ever slept on either. The breakfast buffet had Dannon yogurt, sugary cereals, bread/bagels that you could toast with butter and cream cheese and jelly options. No peanut butter options for those interested. It had scrambled eggs that were egg beater type of eggs, sausage , biscuits, not so great muffins/danish , a variety of juices, pouches of oatmeal and make your own waffles. I like the location but will choose a different hotel next time we are in the area

Let's start off by saying if there was an option for no stars that's what they'd be getting..this…read moreis a bullshit transportation system that doesn't give a shit about about your kid. You reach out to them to let them know you have an issue on the school bus about your kid(s) yes plural more than one..about them getting bullied and smacked in the face by a older student that left a welt and then a bruise a day later.. while the bus driver watched it and didn't do a damn thing.. My daughter getting threatened to be punched if she doesn't do what the kids say and gets suspended for doing what the kids told her to do or else she'd be beat up. You'd think that kind of issue would be addressed but nope.. Not even a fucking courtesy call back about this issue. WOULD NOT RECOMMEND this transportation system to any parent that has a child.

I wouldn't even give them creatures ONE STAR.needs to be shutdown, UNPROFESSIONAL. They told a…read moreparent to start taking their kid to school if had a problem. The app is just to make money or some because of it not accurate most of the week so that means: you don't where the bus really is or IF the bus is coming or it past you. SHUT THIS PLACE DOOOWWWWWWN!!! PLEEAAASEE. Yall are playing with peoples kids. BOYCOT THE BUSS START CARPOOL. "No experence needed" is their way of saying "we hire anyone". everyone that works there is a bum just trying to get a check and it shows.

We rented a bus for the day for a wine tour with Team Johnson and was really pleased riding with…read moreMichael. The bus was on time, comfortable, and Michael was a joy to spend time with. Would recommend and will use these services again.

Why no reviews? Anyhow I had the pleasure of using Team Johnson twice in 1 week. Once for the…read moredouble decker party bus for our friends anniversary then the trolley for their organized wine tour. What I thought would be 2 very different experiences ended up being very similar. Both instantly they let you play your own music. Obviously party music for the party bus. They provide ice and cups and water. The wine tour also offered sodas. BYOB and they provide bottle openers so you can enjoy your goodies. The wine tour took us to 3 wineries in 4 hours. Tight time schedule because the farthest winery is 45 minutes from Toledo and that trolley doesn't really go speed limit. I'm glad it doesn't because my butt was hurting from the uncomfortable seats but after the first stop and some drinks you don't feel it much anymore. We stopped at Leisure time winery, majestic winery and american winery. Limited food options. Only male on the trolley was the driver but he was a sweetie pie and put up with all the female chatter. Now you would think a trolley full of women would be pretty mild but we were dancing down the aisle by the second stop. Now the party bus has same offerings but the seating was much more plush. Comfortable seating with 2 levels so plenty of space. The anniversary couple chose the stops and it was more of a bar hop til 2am. Check my pics. It was a good time but I took an uber home about 1. Only so much alcohol u can consume in a 5 hour period. Team Johnson is definitely a well organized company. They post their events on eventbrite. I would definitely do one of their tours again. Worth checking out

Golden Limousine went above and beyond providing our transportation to our wedding in Washtenaw…read moreCounty. Communication was clear throughout the whole timeline, and the big day went off without a hitch. A special shoutout to our driver Andrew who made a special stop for us to end the night!!

Nice clean bus but seats are tiny, didn't expect that. The bus is so incredibly loud and annoying…read more It vibrates wildly everytime the driver accelerates. Additionally, this driver constantly accelerates and then takes foot off gas on freeway. wtf? Not a smooth ride at all. Lastly, this bus is constantly fishtailing. I don't know if it's a maintenance issue or driver issue but im sitting on this bus right now (Ann Arbor to Indy for NCAA basketball championship game) and I've got motion sickness for the first time since I was on a horrible ferry ride almost 30 years ago.