The worst taxi experience I have ever had. When booking the company had told us we could pay by…read morecard. When going into the office the staff had a casual, unprofessional air. Our driver seemed surprised we wanted to put our bags in the boot, and left us to close it. Before leaving we checked about the card and he told us he had no card machine, that we would have to pay in the office. He then took us to the wrong place, seemingly unaware of where a major, well-known hotel near their office was located. He then went in the wrong direction again and did not seem to consider that it was his responsibility to know where to go. We had to guide him at the end. When we arrived he left us to get our bags out of the boot ourselves.

9/10.....I Have used Jubilee Cars many times now & a few family members and also a friend are users…read morein Stanmore. A good thing is that my phonecalls are nearly always answered quickly - and politely. They always seem to have cars to send quickly unless its last thing on friday/sat. The cars always come on time, if not, only a few minutes late. its a small local car service so we always give give then a little slack....so overall very pleased, 4/5 stars.

It may not be the most exciting type of review but it is important…read more Express cars is a cab company you can trust. You can trust your driver to be there, the car to be nice, and to be treated with care no matter what time of the morning or ungodly hour it is. I have used this car to transport Nan home after a days outing and to ensure I made the 6 AM flight to Florence. The drivers are always polite, don't smoke or play loud music. Our driver folds Nan's wheelchair up into the boot for her. This is a great cab company.

If only I could give 0 stars. I booked an airport pick up, no one turned up and when I phoned to…read morechase my cab they had no record of my booking. Terrible service, find another cab firm.

Fleet has got me to the airport numerous times before. Very reliable, the car is always on time and…read morethe drivers offer to help. Thanks once again!

Edgware Local Cars or London local cars is the best taxi/minicab service, i am very thankful. the…read morewhole team is very helpful!!

The website seems very professional, so you book ... you then receive no information regarding…read morewhere the car will meet you, or make/model/registration. I arrived and had to telephone them to ask what was going on - various excuses of traffic, then breaking down, then getting my destination wrong, the terminal I was at wrong etc. etc. They repeatedly refused to tell me where to meet the car, just 'he will call you when he is in car park ' .... which one?! As a woman alone I do not roam car parks or get in to cars I do not have the details of. After 35 minutes of waiting, being hung up on etc. they eventually said they wouldn't pick me up at all because apparently trying to find out basic details that any normal taxi company provides you with, is rude. They also 'don't do refunds' because 'nobody does nowadays'. I telephoned a local reliable service and got home, and I will be pursuing my refund with full force. I would absolutely never book with these people again - they are a poor minicab firm, if that, masquerading as a professional company.