Extremely disappointed in Dick's Sporting Goods and how this situation was handled…read more My 85-year-old grandmother purchased a pair of CALIA pants and tank top end of September as a Christmas gift after being explicitly told by a sales associate that the item could be returned through the end of January due to the holidays. She relied on that information when making the purchase and, frankly, was taken advantage of due to her age and good faith. When I attempted to exchange the item after Christmas -- brand new with tags and accompanied by a gift receipt -- I was told it was ineligible because it was 102 days since purchase, exceeding the 90-day policy by just 12 days. The store stated there was "nothing they could do." I went in store, used live chat, and escalated via phone, yet no one was willing to help -- not even by offering store credit or a gift card. I was never seeking a refund to the original form of payment. It is unacceptable that Dick's chose to rigidly enforce policy while refusing to stand behind what their own employee told an elderly customer. A 12-day difference should not outweigh basic customer service, especially for a holiday gift purchased in good faith. I am now left with a brand-new item I cannot use and a very poor impression of a company that claims to value its customers.

This Dick's Sporting Goods is in a great location situated inside of the mega complex that is…read moreNashville West. Given its location, parking is never an issue. I have visited this Dick's on multiple occasions for a variety of items from coolers to shoes, to sportswear and even just to walk around and waste time. All visits are pretty standard and I usually find what I need within a reasonable time. They stay well stocked at this location, this along with keeping the store clean, organized and in good condition makes it a decent spot to stop by. I will say the one thing that is inconsistent with this location is the customer service. On my most recent trips in, I have wandered the full store for over 15 minutes each and not once was I spoken to...even when I entered and left the store. And it was not because the lack of staff. They were there, just not interested in assisting I assume. Overall, if they can get their service in line, it would easily be a 5 star shopping experience at this location.

Personalized attention and quality merchandise. I got everything I needed from Orbital Ink and…read morePatrick, the owner. They had everything I needed, from custom pens and bags, to fannie packs, hats, and t-shirts. Everything looked great with a very reasonable price and quick turnaround!

From the owner: At Orbital Ink, we pride ourselves on printing quality merch for our clients. From Apparel, to…read moreheadwear, and an assortment of promotional products in between, we can make your branding something you will be proud of.

My company needed nearly 300 hats and 700 T-shirts printed up for a military exercise. I worked…read moreinitially with Sales Team Member Carley on getting the artwork and estimate put together. Ink & Screen's pricing came in well below the vendor we had used for the last 8 years and are much more user-friendly, so they won our business. Carley is great to work with! She is so efficient and knowledgeable and kept me updated throughout the process. Our order was completed and shipped out perfectly on time. We were totally satisfied with how our hats and shirts turned out, exactly what we had asked for. L2 Defense highly recommends Ink & Screens and we will definitely use them again in the future. Many thanks to Carley and the rest of the Ink & Screens Team!!!

I couldn't be more happy with my shirts. We needed shirts done quickly for our office staff and…read morenot only did they get them done in a timely manner but they were perfect! Yvonne and David are very professional and a pleasure to work with. Will definitely have them help me again when we are ready to order more.

I had them embroider my VFW hat. They did a great job. Got the font size and style right. They…read morealso got the placement right. Did it perfectly, promptly, and reasonably. Definitely recommended.

From the owner: We offer promotional items for all your business needs. We also offer custom monogramming. read more

Shipped my bike here in preparation for a tour to New Orleans. They let me know it needed more work…read morethan I was interesting in paying BUT the bike had more issues when I picked it up than when I dropped it off. They left a screw out of the derailleur which was there when I shipped the bike (photos to prove it) and they scratched the living hell out of the frame. 30 miles into my ride I had to take it to another shop in Franklin to have the work they should have done repaired. Also they charged me $137 for what the shop in Franklin charged me $60 for. Finally, Michael is one of the rudest people I've ever met. Absolutely no customer service skills. At all.

These guys went above and beyond for me! The staff were very helpful and friendly, and the shop has…read moreso many cool new and vintage bikes. I was super impressed with the inventory, especially in these troubled times of bike shortages. Big thanks Stephanie and Andrew for their patience and communication!

Not open during business hours. Sign on door to call to browse merchandise. On a narrow street with…read moreno available parking. No parking nearby.

From the owner: Screen printing, embroidery, promotional items, graphic design, web design. Social media marketing…read moreNashville.