Outstanding customer service, extremely fair price, and dependable!…read more They display a great overall selection of trophies both standard style and distinctive. Also solid with helping you choose the message you desire to send with the award and will spend all the time you need to be confident in your selection. They will always be my " go to " trophy house!!

Professional and willing to listen to customer for order and offers suggestions to meet your needs.read more

Placed an order for logo apparel for GM on 2/4/26 and received an order confirmation. On 5/3/26, I…read morereached out for a status update because I had not yet received my order. As on 6/5/26, I STILL do not have my order, nor has anyone from the company had the courtesy to even provide basic customer service by responding to the email sent in May. I reached out again today. We are moving next week and I don't hold out much hope of getting the items - since I can't get any response. So my message was to cancel the order. GM has THOUSANDS of employees right here in TN where the company is located. But they can't seem to fulfill orders or answer customer requests. I was going to place another order. There's no point though, since I couldn't even get the products ordered over 4 months ago. Oh! The confirmation email stated the items would be produced and delivered in 2 - 4 weeks. It's been OVER 4 MONTHS!! With this lack of customer service, I would not recommend ordering any products from here. SMH.

Image Connection has done very great pull overs, polos, and fleeces for our company. Kevin has…read morealways helped us and gone above and beyond. We also order tumblers, cups, keychains, etc and they are GREAT! I love having them locally here in Middle Tennessee for all of our needs with easy pick up or delivery. Thanks IC!!!

We entered the store just to take a look around. One of the gentlemen greeted us and asked if we…read moreneeded help. He proceeded to tell us about the store and what they offer. We ended up buying two tshirts and had them customized. They were ready in 30 min. Great concept. I'm already thinking about homecoming and HBCU events. All you have to do is show them a pic on your phone and they can create whatever you want. I'll be back fellas!

Needed a custom t same day they were able to produce. Price wasn't too bad for same day service.read more

Have been working with First Place Trophy for many years for employee recognition and awards. They…read moreare always friendly, professional and deliver quality products. Andrew Douglas Belle Meade Exterminating Co. Inc.

Excellent service! Always ready to help and I've never had a problem with any of the awards I have…read moreordered over the last 8-10 years.

First time customer - great selection and at a great price. Plus arrived quickly. Will be backread more

Ordered (2) Turquoise Matte Gift Bags, Vogue 16x6x12", 10 Pack…read more The bags that arrived were a baby blue. Customer Service said "I am so sorry to hear that, we love your feedback. The colors are very similar, just a slight variance change." We said "THAT SLIGHT DIFFERENCE MAKES IT "NOT TURQUOISE", MORE BABY BLUE. I CAN ORDER THAT COLOR EASILY FROM ANYWHERE LESS EXPENSIVE WITH NO SHIPPING COST. THE REASON I CHOSE THESE IS SPECIFICALLY FOR THAT BRIGHTER TURQUOISE COLOR." Supervisor called and said "Sometime the colors very... can not issue a refund" Lesson : If you think by paying a higher price with slower shipping will get you what you want you are just wasting your time and money with this company. Shop with a company that is not color blind.

We ordered some tumblers that were laser etched with our company logo from Ironside. They turned…read moreout great, they were easy to work with and responsive. Very pleased and will more than likely be ordering more in the future.

Placed a small order, was advised he was out of town but would ship Aug. 10th. Now Aug. 16th and no…read moreresponse via email and no response with phone calls. 1 week and nothing but money removed from my bank account. Glad only placed small order, but still not letting my money go. Will take appropriate channels with this matter. Use caution placing orders.

Have used this company for several years now for advertising specialty products for my office. I…read morework for a non-profit, and he has been extremely kind to us over the years with discounts and grace periods if needed. The owner Ed Williams is an incredibly nice man and someone that I can completely trust to execute an order and have my ________ arrive on time. I'm not saying every order for every item over the years has always been perfect, but when there has been a hiccup, he takes care of it no matter what. I suppose I should ammend that statement to say "within reason" but I doubt anyone looking to take advantage of a small independently-owned business would be searching through yelp for possible victims. He's also the kind of guy that you can call up with an idea, and say "Find me ____ for $_____," and if it's out there, he'll find it. When you have so many choices for t-shirts and other promotional products, why not go with the little guy that you know will also be your friend?

Ed is great at providing superior service, excellent pricing and products that keep your name in…read morefront of your customers! He's been involved in promotional items most of his career so he knows his stuff.

I was in a super time crunch and no one responded to me except Chris. He was able to help me out…read moreand get a few products engraved with our logo on gifts I needed for an upcoming event. Very happy how it turned out, better than I expected. Will be using again in the near future.

Callaghan Engraving Never disappoints! Best place to go to for gifts. Love his suggestions. His…read morework is Very detailed. He returns text/phone calls and always overdelivers. I will only use him for engraving gifts. Thanks Chris!!