I don't think I've ever left a review for a gas station, but I just had to for this location…read morebecause we had such a great experience here. The cashier was friendly. The convenience store was well stocked and clean, but more importantly so were the restrooms. I NEVER ever use gas station restrooms, I simply refuse to because they are usually tragic and dreadful. But my husband gave me the all clear so I gave this one a try and was pleasantly surprised! Thank you!

I had to make a pitstop on the way back down to Southern California. I needed gas and a quick…read morebreather stretch my legs and so I happen to come to the Shell gas station. The prices for the gas for a very fair considering the surrounding area and the customer service was super friendly. I even needed a couple of hours to nap and the service attendant let me park outside to catch some Z's. I truly appreciate the quality of customer care here and I the sensitivity to travelers. Because of the kindness here, I should be able to make it back home in time for Thanksgiving! I truly enjoyed my experience here and recommend this stuff and it always pays to be nice.

When they first opened, they had 2 wash techs at the beginning of the wash, one to brush on each…read moreside of the car!! . Now, only one wash tech for the drivers side!!! Raise the price an cut extra employee!! So, every time I go thru the wash, I go back around an ask for the right side to be brushed!!! Everyone should start going back for a second wash, maybe they'd start having 2 wash techs again?? The other thing I see occasionally is one or even two washing machine not working!!! Just setting idle as you roll by, again, I go back for a second wash, pointing out that they have broken equipment!!! I've even ask for a free wash later to make up for the lack of a good wash job!!!

Website prices are misleading! A $10.00 quote on the website was actually $16.00 when I got there.read more

I just got back from Chico and wanted to go through a car wash before heading to Nevada City. SO…read moremany bugs on my sports car! I usually go to Past Times car wash on Oro highway but I was in a hurry. This place is a drive thru car wash. The difference is this. When I pay the minimum 12.00 for a car wash at past times they stlll wipe down the windows and car and the mirrors. The 12.00 at Oro car wash does not provide that service But they do offer free vacuum service after using the car wash. I would say that Past Times has more choices and add ons for your vehicle. This place has a more convenient location off of Oro Dam Boulevard. I am more comfortable bringing my car to Past Times as my car does sparkle more! I wish them the best as they are trying to do a good job!

For some reason they have the members and self-pay closed. The car at the front of the line is…read moresigning up for a membership or something. and there are seven cars in line. Two in front of me and four behind me. We have been sitting here for about Fifteen Minutes, and we are still waiting for this front car to get out of the way. This whole experience is making me want to cancel my membership to this place. We come here for convenience. Not to sit in a line for 15-20 minutes Waiting for one car to move out of the way. Please do better.

Signed up for the #1 membership. Got car washed today, and so far not impressed. To be fair, the…read morecar was pretty dirty, but... The guy guiding me in only have a quick spray of the bug cleaner on the car. Didn't even hit the passenger mirror. I would say at best it got about 1/3 of the bugs off. Most of the car got clean, but it totally missed sections of the back of the car. And where the dryers missed, the spot free rice didn't do its job. I have a full month, so I may come back and edit it this, weather it's better or worse. But I can tell you so far, I'm not impressed. Photo attached is of the front of the car after the wash. You make the call...

Change machine was broken and nothing works. No contact info either so we left. Waste of time!read more

Worse Self wash I've ever been to, nothing works the washer and the vacuum ate my $5!! And there no…read moreinfo to get my money back VERY IRRESPONSIBLE!

Most of their washers are out of service with no posted signage. There's no information to get…read moreahold of anyone when there's an issue with equipment. I just went today and lost money in the self serve and automatic car wash. Don't go unless you feel like donating to a lost cause....

Beware - this place is totally unreliable and you will have no recourse if you can't use the…read moreequipment as paid for! Went to use the touchless automated car wash tonight - the facility seems pretty dilapidated since we were here last but we went ahead and paid for our "special"wash using the kiosk and entered the wash which did start its cycle - about halfway through the soaping, it just seemed to quit - the rest of the facility still had power (other customers were still using the vacuums) but the touchless just gave up - there was no one around AND there is no contact information anywhere on location OR online to report the issue. Luckily, the machine quit in a position that didn't impede our exit. We will NOT use this location again. Before this, we had used the facility for more than 20 years and always been very pleased with the facility upkeep, care, and amenities. Hearing that there has been a change in ownership explains the drastic change in reliability and service.

Visited March 30 2026. See my receipt as always…read more This is my top car wash in Oroville because whatever wax they use is so much better than other places! I like the towel dry by the employees and complimentary scents for the car as well as free vacuuming! It's going to rain this week so I didn't go for my usual 16 dollar wash. Since I drive alot I need to have my car washed often! Great job and friendly service!

your employees directed me to the strip to get on and ruined my hub cap!!!! I have emailed you 2xs…read moreand no response! your supposed to be a family run business and no response from you! I will from now on bad mouth you and tell everyone I know to NOT go to your business! not even an I'm sorry from you! It cost me to replace my hubcap! If you can't direct better then quit your business!

I drove up I-5 in the dark and gathered a massive collection of insects on the front of my car. I…read morewent to Scrubbs the next day and asked for an exterior wash. My man Zach recommended the no frills $15 wash. I accepted, and I must say, those car washers put in way much elbow grease Scrubbing off the bugs. My car looks like new now :) Shout out to the car washers! You guys are the professionals!

I've been coming to Scrubbs for years. There have been a couple times where things were missed or I…read morethought could have been done better. Each time I reached out to management and let them know, they always took steps to make it right. I think this is a great small business who employs some awesome people who work incredibly hard. It's important to give businesses a chance or even two. Your one experience can't be used to sum up the business as a whole. Scrubbs has always gone beyond to make sure things are taken care of especially when I've communicated what I needed. I'd recommend this business to anyone looking for a job well done at decent pricing.

Service was super rude. Store is very small and very cluttered. I felt claustrophobic. Most…read moreexpensive gas prices around, too bad it's right by freeway for convenience. Too many people traveling probably go here and get a bad taste in their mouth about Chico. Based on employees attitude's alone. It's too bad. Idk why they're so highly rated. Everyone i know hates this place, almost as much as Dinomart by Walmart. The staff are so crazy. One girl smashed head onto counter and constantly cusses at other staff and customers. At least they don't do that here.

Dirty cars gross me out. Whether it's mine (which is rare because I'm all about a clean machine!)…read moreor someone else's. Just so happens it was my ride that was the dirty birdy on this occasion. Not familiar with car washes in the area, I found this one on Yelp :) It was conveniently located right off the freeway so off I went for a wash. I wasn't sure how clean my car would get from going through what looked like a very simple and quick "drive through" station but, any amount of improvement was better than nothing! I ran inside, paid for my "quick wash", and was told to enter the number on my receipt at the entrance to the car wash. Simple enough, just how I like it! Drove up to the entrance, dialed the digits on the pin pad and drive into the "dome". It was very quick, aprox 4-5 minutes and viola! Clean car! Well sort of... after the wash, I pulled over to dry my car off and give her a good vacuum. I noticed it still had bird poo on the hood and the back window but, I wasn't surprised. Seems like birds these days have cement doodoo and sometimes it's almost IMPOSSIBLE to get off. The quick wash actually got my car pretty clean and the vacuum was powerful too. Gave enough time for me to vacuum front, back AND the trunk area (only a buck got the whole car vacuumed)! Yeah baby! Nothing better than a clean ride, thanks Thorntons!