I don't think I've ever left a review for a gas station, but I just had to for this location…read morebecause we had such a great experience here. The cashier was friendly. The convenience store was well stocked and clean, but more importantly so were the restrooms. I NEVER ever use gas station restrooms, I simply refuse to because they are usually tragic and dreadful. But my husband gave me the all clear so I gave this one a try and was pleasantly surprised! Thank you!

I had to make a pitstop on the way back down to Southern California. I needed gas and a quick…read morebreather stretch my legs and so I happen to come to the Shell gas station. The prices for the gas for a very fair considering the surrounding area and the customer service was super friendly. I even needed a couple of hours to nap and the service attendant let me park outside to catch some Z's. I truly appreciate the quality of customer care here and I the sensitivity to travelers. Because of the kindness here, I should be able to make it back home in time for Thanksgiving! I truly enjoyed my experience here and recommend this stuff and it always pays to be nice.

I purchased a self service car wash. Everything worked perfectly. The price was quite fair and I…read moredefinitely plan to return.

I've been leaving many messages in the past two weeks in which a voicemail greeting from a Blair…read moretells you to leave a message and she will get right back to you. She must be too busy to reply because she's shopping with all our money. I've been going here for years as I used to live just down the street. The place recently changed the credit card reader to a tap style. Well instructions aren't very clear and i couldn't get the sprayer to work so I tried multiple times and was charged each time. I'm pretty sure she, Blair, made tons of money on that...I guess we'll never see those funds again. im going to a different car wash from now on. You should too!

Visited August 13 2026. See my receipt…read more This place has really stepped up since last time I went here! They had more workers and much friendlier employees! I did the 14 dollar car wash which did a good job. They also have free vacuums and towels to use. Good location off of Oro Dam Boulevard and a block away from McDonalds. Good experience!

Excellent wash, towels and vacuum av. We had lots of bugs on front and most came off. Priced rightread more

Used them for years!!! Great job always! Great location,…read moreeasy access, especially when you have a sign on the window that you can go through easier

this is a convenient car wash because theres not much competition in Chico, its also relatively…read moreaffordable. This same company was AMAZING in Pleasanton CA. Here in Chico more often than not my car is still dirty after the wash. I have to run thru twice and is still dripping dark color soap that stains my white car and the towels i use to dry it. Additionally it does not clean the flies from the front bumper and hood. It never comes out clean in the front area. It'd be nice if they maintained the trash cans empty and the vacuum area clean.

The owner of this car wash is a closely guarded secret. Change machine took my $5 and sounded like…read moreit was dispensing quarters. Not sure what parallel universe the quarters were dispensed in, but not ours. I look around the car wash for contact info, and there is none. Google search for the business name and the address return nothing. I just want to contact the owners and let them know the change machine needs repair. Wasted my time and donated $5 to some mysterious entirety that owns the car wash.

Change machine was broken and nothing works. No contact info either so we left. Waste of time!read more

Drive thru car wash took $8 and equipment didn't work no way to contact owner for dispute for…read morerefund also there are multiple bird nests in the self wash bays with birds pooping all over your car also the spot free rinse water is never replaced so hard water stains all over the car unless you properly dry by hand immediately after wash . They also never replace the receipt tape so you never can get a receipt

Most of their washers are out of service with no posted signage. There's no information to get…read moreahold of anyone when there's an issue with equipment. I just went today and lost money in the self serve and automatic car wash. Don't go unless you feel like donating to a lost cause....

Visited March 30 2026. See my receipt as always…read more This is my top car wash in Oroville because whatever wax they use is so much better than other places! I like the towel dry by the employees and complimentary scents for the car as well as free vacuuming! It's going to rain this week so I didn't go for my usual 16 dollar wash. Since I drive alot I need to have my car washed often! Great job and friendly service!

honestly I respect the owner greatly. I went to him with a couple issues I had and he took care of…read moreit for me and gave me another wash. he never tried to make me feel dumb or anything, he said let me see if we can make that better. will be coming back. my car looks great.

Yesterday, I paid $52 for a wash and to have my car cleaned and vacuumed inside. They did a…read moreHORRIBLE job! The inside of my car looks like it was not cleaned or properly vacuumed. They didn't wipe anything down including my dashboard, which still had dust on it. This was all supposedly included in the $52. I will never go back to Scrubbs and waste my money there again.

I love this place!! They have the hardest workers ever and they are always so pleasant. I used to…read morehave a membership to surf thru- but Scrubbs is SO MUCH BETTER...The quality just doesn't compare.

Service was super rude. Store is very small and very cluttered. I felt claustrophobic. Most…read moreexpensive gas prices around, too bad it's right by freeway for convenience. Too many people traveling probably go here and get a bad taste in their mouth about Chico. Based on employees attitude's alone. It's too bad. Idk why they're so highly rated. Everyone i know hates this place, almost as much as Dinomart by Walmart. The staff are so crazy. One girl smashed head onto counter and constantly cusses at other staff and customers. At least they don't do that here.

Dirty cars gross me out. Whether it's mine (which is rare because I'm all about a clean machine!)…read moreor someone else's. Just so happens it was my ride that was the dirty birdy on this occasion. Not familiar with car washes in the area, I found this one on Yelp :) It was conveniently located right off the freeway so off I went for a wash. I wasn't sure how clean my car would get from going through what looked like a very simple and quick "drive through" station but, any amount of improvement was better than nothing! I ran inside, paid for my "quick wash", and was told to enter the number on my receipt at the entrance to the car wash. Simple enough, just how I like it! Drove up to the entrance, dialed the digits on the pin pad and drive into the "dome". It was very quick, aprox 4-5 minutes and viola! Clean car! Well sort of... after the wash, I pulled over to dry my car off and give her a good vacuum. I noticed it still had bird poo on the hood and the back window but, I wasn't surprised. Seems like birds these days have cement doodoo and sometimes it's almost IMPOSSIBLE to get off. The quick wash actually got my car pretty clean and the vacuum was powerful too. Gave enough time for me to vacuum front, back AND the trunk area (only a buck got the whole car vacuumed)! Yeah baby! Nothing better than a clean ride, thanks Thorntons!