Similar experience to other reviewers here. This is a really appalling company. I ordered a canvas via KGB deals and have only had an automated reponse about receiving payment - since then NOTHING. I followed up straight after the order as I needed to clarify some details, no response.
I then followed up with KGB deals and they contacted Blue Amigo. Blue Amigo got back to them pretty quickly advising they were waiting for the image... What? I submitted with the order. So I got back in touch with Blue Amigo again, and yet again have had no response on various occasions.
I tried calling, but if you're reading this post you will probably already know that their phone is either busy or goes straight to an answerphone.
AVOID AT ALL COST and do your research, I wouldn't be surprised if they rename themselves and carry on.
I am happy to be convinced otherwise (just get in touch!!), but until then, this review stands.
UPDATE:
I found a forum entry from Blue Amigo on the Money Saving Expert forums, which was in response to a number of compaints. They had posted a "priority" email address there (seems like random place to communicate with your costomers, I would have preferred an email instead of having to trawl the web for this). Emailed that address, got a response and been told that it will be dealt with. We'll see what happens. read more