So disappointed. I placed an order for a custom dining table which I paid for upfront. After delays in completion and delivery it arrived, but it's a disappointment as it is not cut correctly. I have tried numerous times to get some resolve to my issue, but I did not think I was taken seriously when I complained and now I have been ignored. A very frustrating and upsetting process, and it now seems that I will have to get the table trimmed locally at extra expense and lose some table length and the ability for the table to flow with the extensions ordered with the table. I understand mistakes can be made, but I expected some remedial action. In my experience I found this company to be unprofessional and dismissive of my grievance. read more

I absolutely love my new live edge dining room table! I liked the idea of having one in our modern house when I first discovered them online. After much research, I determined that Blowing Rock Woodworks was the place to shop. I contacted the company and they sent me photos of available slabs with the features I wanted. I particularly liked the Guanacaste slabs with the sapwood edge. Since we live in North Carolina, we took a short trip to the mountains and looked at several tables. There were several good choices. It was all a very pleasant experience throughout. Our table was delivered at the time predicted. Very courteous, professional men set it up in my dining space. We love it and everyone who visits declares how stunning it is. I have brown burnished leather, tufted back chairs on order to pair with it and will try to add photos when they arrive. read more

Blowing Rock Woodworks - Guanacaste with Sapwood edge custom made table. - Furniture Stores Near Me - Triplett, North Carolina

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Our experience with Blowing Rock Woodworks was stunningly terrible. It began well enough - we loved the live edge wood tables we saw online and when we traveled to the show room in Blowing Rock. We had no issues ordering the custom dining room table and felt very optimistic as we saw pictures throughout the process. Things seemed fine until the delivery Sept. 4 when they delivered a defective product - the top of the table wasn't flat and was cupping in places by up to 1/2" and the entire table was tilted because the metal legs were bent (either during transport or a flaw in the leg manufacturing). The legs were also attached incorrectly by the "white glove" delivery service (the distance between the legs differed between the sides of the table). We didn't realize the extent of issues until the delivery company left. We let the company know Sept 5 and spent the next ELEVEN weeks doing our best to get them to fix the situation. Please note that the company was aware that this table was going to serve as our everyday dining table and it was not usable because of the defects. There was zero urgency on their part to resolve the issue and at times their response was downright dismissive. After much contact on our part to make sure they were working towards a resolution, a new frame was delivered the weekend before Thanksgiving. When the delivery service arrived, the order was only to deliver the new frame, but not install it. We had to remove the bent legs ourselves and when we placed the table on top of the new frame, the table *did not touch the frame in all four spots*. I emailed Madison that evening with an urgent request for guidance. That was almost three weeks ago and I still have not heard back. Ultimately, we had to hire a local master carpenter in Chapel Hill to evaluate the table and whether it could be fixed. The cupping was beyond the range of normal for live edge tables and we had to have 3 metal battens installed to pull the table flat before we could install the new frame. We opted to fix it ourselves rather than spend another 10-12 weeks trying to get Blowing Rock Woodworks to fix it. The table appears to be ok now but the entire experience was incredibly disappointing. I have never encountered such awful customer service, especially for a custom piece that we paid several thousand dollars. (And on top of that, we've never seen the cutting board they supposedly made with the excess walnut.) For lovers of custom wood working, we must rely on the wood makers for guidance and to complete the product we've conceived of and paid for. Ultimately, we did not get what we paid for from Blowing Rock Wood Works. If you're thinking about using them for a custom product, please know that you're taking a substantial risk. If there's something wrong with the product, you're on your own. Don't expect any corrective action from them. As other reviews have noted, they do not stand by their work at all. In case they try to deny what happened, I have all the emails between us that lay out exactly what happened. They may say that their website lays out what they'll do and not do in the case of a problem, but to not stand by their product shows a tremendous lack of integrity. They are not a trustworthy company. read more

Regretfully unwilling to stand behind their product. I purchased a very large very expensive exotic wood table from BRWW and the table arrived looking nowhere near as high quality as the tables on their website. The sheen, the burl, depth all lacking! I wrote them to let them know and they did give me $400 back as a "sorry". This might have made the situation ok, but Within 4 months of arriving the table began cracking. I went back to them to ask them to take the table back if I paid for the cost of return shipping. Unfortunately they refused. Now I am left with a $2800 shoddy looking table that is cracking and highly undesirable. I gave them many many chances to make this right and they insisted on a 30% restocking fee. Don't buy stuff like this online. You just need to see it in person! Owner then accused me of lying in my google review. If you need proof to decide message me and I can share the emails. This company is shamefully bad. read more

I recently purchased a 10 foot table from Blowing Rock Woodworks in NC. It was made out of a slab from a Guanacaste tree from Puerto Rico. It has a beautiful grain, rich brown color, a lighter sapwood edge and looks great in my dining room in Durham, NC. I am very pleased with the company and the product. read more

Beautiful custom wood products featuring live edge slabs. Very high quality and great service. We enjoy shopping their for unique items.