I would not recommend this company to anyone out of state that wants a flower or plant delivery. I ordered a specific plant that was on line and requested the florist be in Riverside, ca since the delivery was in Riverside. The person online took my order, never stating a substitute plant would be delivered if the florist they chose did not have the requested plant. I paid extra for a delivery to a hospital before 1pm. for the next day. I provided the phone numbers of the person it was going to and mine. I received no notification of delivery or a problem. I had to have someone locate the delivery and then found out the florist Blossoms Florist (online) selected was from Chino and did not have the plant so they substituted the plant without my notification. The substituted plant was toxic to animals, which my friend had and could not have in the house. I contacted Blossoms Florist and explained the situation. Not only was it the wrong plant, the balloon was not on the plant nor did it arrive on time. Blossom Florist offered me a $10 coupon for my next order and credit for the balloon and expedited delivery fee but since the plant was delivered and the florist purposely substituted the plant because they did not have the one I specifically ordered, Blossom Florist refused to find a florist that had the plant and have it delivered or refund me for the wrong plant because they said it was delivered. I have never experienced this policy from an online floral company before nor will I ever use Blossom Florist again. Fortunately, I used a credit card. I just want to make others aware of my experience in the event you choose Blossomsflowerdelivery.com. read more