I would have given no stars if I could.
Awful awful place. 0844 number costs alot as they keep you on the phone waiting for over 8 minutes on average just to get unprofessional, snotty receptionist.
Have done away with Monday and Friday morning open surgeries where you just go in and wait your turn. Also done away with early morning surgeries from 7 am. People who work for a living 9 -5 and commute to Belfast can't get early appointments, because of this you are expected to either die waiting or take a half day off work to see a doctor 3 weeks away.
Calling for cancellations is now a joke too. You can't call up and inquire for the week, only a day to day basis, thus making the phone line issue even more dire.
When I recently got an appt after almost 3 weeks of waiting I was told by a doctor there that I could only go about 1 thing. Fair enough, but I was describing symptoms of the same condition! Is it now 1 symptom rather than 1 ailment now?! Have not found a GP in this practice who will sit down and look at the bigger picture in relation to symptoms.
To Bloomfield Surgery - have a rethink of your so called services as for people who work full time it is impossible to see a doctor now or even speak to one for advice calls because your reception staff are blocking this facility unless they are in a good mood that day. The early morning surgery should be reopened and only allowed to people who are of working age - many times before it was given to anyone, pensioners, jobless etc. read more