A family emergency has called me out of Belfast to Edinburgh meaning I have not collected my repeat…read moreprescription from the pharmacy which I usually get a text regarding. I have been without my medication for two days and counting. When I contacted the medical centre yesterday I was advised to phone back the following morning by 11am. As the issue that has called me out of Belfast is pressing I only got to make the call at 11:13. Julie, the receptionist who answered my call informed me that I wouldn't be able to speak to the doctor. When I advised her that the medication I am without is my antidepressants she proceeded to focus on why this was my fault and not anything useful like how to resolve the issue. Her only piece of advice was that I register with a doctor here. I am unsure how I can manage to register with a doctor and get an emergency script inside a day when I can't even get one from my current gp surgery in two days. It would appear that Julie has mistook a position of responsibility for a position of power and has let that perception of power go to her head. I am now left to go through withdrawal because of someone who is, essentially, a notepad with a bad attitude.

This is a beautiful modern building and has the benefit of a little cafe and lots of comfy seating…read moreareas. However, it doesn't benefit from an appropriate amount of parking. Cars are often abandoned on double yellow lines and whilst it does have disabled spaces, I am yet to come across an empty one. The centre is usually always busy and it often takes a couple of weeks to a get a GP appointment, but then it seems everywhere does. The two things that make the greatest difference for me is the nurses station and the baby clinic. My hubby sliced his finger and fearing hours at a&e, we popped over to the nurses station, no appointment, no problem. He was in and out in 10 mins with bandages, ointment and aftercare advice. It was quick, efficient and easy, as it should be! The baby clinic runs on Thursday afternoons, it's also drop in, where after about a 10-15min wait you can see a Health Visitor and you don't even have to be registered there. Now if only they could sort out the parking...

I've had tennis elbow, from golf, and frozen shoulder from painting, for years and years. After…read moreseeing Gerrard shoulder much better and tennis elbow totally cured. Brilliant service and unexpected cure. I've always been told tennis elbow cannot be fixed. They need to see Gerrard, (sorry, don't know his surname).

Great doctors practice. It's a massive facility with…read morenumerous doctors surgeries inside up the stairs. The nurses are located on the ground floor. They also do small operations in here. The pharmacy to collet perscription is cross the road. A very disabled friendly place with door button open doors and lifts.