Have gotten glasses several times over the last few years no problem; good service. Went to get eye…read moreexam this time however. Was given the clipboard to fill out my life story...ugh...and being exhausted from no sleep due rotator cuff surgury and just getting off work my filter was down, i was a bit grumpy and so i grumbled about having to fill out one of those yet again. Said nothing untoward, no bad language not loud. The clerk said all she needed was name an adress. I just finished saying "i can do that" when the good doctor came out and said "Office policy, if you dont like it, get out" Well I did just that. Plenty of other optometrists out there.

shady. doctor wont give pupilary distance unless you buy glasses from them. making prescription…read moreworthless.

Everyone was courtesy. Had a great selection of frames to choose. Store laid-out thoughtfully…read more Went through the process without a hiccup. Appointment time was respected. No complaints.

Had my eye exam and ordered glasses and sunglasses and received prescription for contacts…read more When the glasses came in I had to return both pairs instant headache. I decided to take the prescription else where, ordered glasses and had to return them. Whet back to my old glasses until I can get things sorted out. Not really thinking about it I ordered contacts because I was running out. Yep the one eye is way off. In comparison to my last prescription it's a huge leap and I couldn't read anything with it in my eye. Thinking it could have been possibly a typo I called to see if it could be double checked, had to leave a message. Nearly a week went by I called again and got someone that didn't normally work in that office and she would take a message that the Dr was only in one day a week?? Whatever, I waited for that day to come and go and still no return call. Today is 3 weeks. DO NOT GO TO THIS Dr. The employees out front that actually work for Lens Crafters were awesome. The Dr. Is a separate business within Lens Crafters.

Dr. Chad is wonderful. The office and vision center is not. I went for an eye exam for the first…read moretime last year. Dr. Chad was super friendly and a great doctor. It ended there. I ordered a pair of prescription glasses and a pair of sunglasses. The glasses are great, but I cannot see with the sunglasses. I paid over $200 for them, have been back twice and nothing is fixed, so I can't wear. Wasted money for sure. Because I need prescription sunglasses, I called a month after my visit, when I realized they weren't going to make things right, to get my prescription to order a pair on-line. They sent my prescription, but not the PD. When I called for my PD, I was told it would be $25 for the PD. LOL...LOL...LOL. Fast forward to today, I was going to give them another chance since I loved the doctor and just get my glasses elsewhere. Well...they cancelled my appointment and instead of calling me, sent me 2 texts, that I didn't receive. How about pick up the phone? I have asked to speak with the doctor or have the doctor call me back 4 times and nothing. This office does not care about patients. This office is going to break this doctor.

I just picked up my first pair of bifocal glasses today! I've been trusting Dr. Chad with my eyes…read morefor several years, and I adore the staff. I truly appreciate his expertise and the willingness of everyone to help when I have questions or concerns.

The level of personal service is he tops. With a good selection and some out of the ordenary items…read moreit is always worth a stop.

From the owner: We love helping you find the perfect gift! When you leave it will be gift wrapped and you will be…read moreready to go.