What a horrible unprofessional experience . I arrived 15 minutes early to my appt with Lex that I…read moreset up weeks ago with Victoria . No one ever even acknowledged me upon my arrival and after 15 minutes, I got up and asked If someone could please let Lex know I was here. 10 more minutes go by & Lex finally comes out . I gave her my name and said I had a appt with her today .. she was a bit abrupt with me with her demeanor from the get go ... I told her I was here for my appt and she said she never got a confirmation . I showed her my text exchange with Victoria (her associate) that stated Victoria confirmed with Lex for today's date /time. She was not apologetic of their error and was not even willing to find another stylist to service me or give me a rescheduled date this weekend that she could take care of me when she was available as I told her I took the afternoon off work today for this appt & was leaving town next week that Victoria was aware about at time I made my appt . She didn't seem to care to rectify the situation and just said she was with a client now. Poor customer service and rude

Nicci is a hair goddess!! I'm so grateful for the beautiful work she did for not only my wedding…read moreday hair but also for my entire bridal party. We all felt like true queens that day. From initial hair trials to the wedding day, Nicci truly listens to what her girls want and executes it flawlessly. Besides being a true expert and artist in her field, she's also one of the sweetest women I've ever met! Booking Nicci as your wedding day glam squad is one of the best decisions you can make!

I've always been a fan of Drybar and this one was fantastic just like the others. It's a relatively…read morenew salon with their signature style. -Classy and clean. I loved my hair style. It was exactly what I wanted for a night of cocktails. For $55 it was worth the price to me. --This Midwestern humidity turns my hair into frizz and my stylist smoothed it all away

I highly recommend this Drybar location! Aisha and Ava were the ones working when I went and they…read moreare the sweetest girls ever oh my gosh. The wash room is so aesthetically pleasing and just the entire vibe of the store is so relaxing and luxurious. Their service is amazing and Ava ( my stylist) made sure to know exactly what I was looking for and give me results I am so pleased with! I asked for a blowout using the round brush and pin curls with volume and let me tell you my blowout lasted ALL day. Girl i'm rewriting this review at 1:52 am and my blowout still looks like I just got it done. I highly recommend Ava as a stylist!!!

I went to Blow Bar this past Saturday to get my hair done for my bridal shower as I typically am…read morenot the best at hair and really wanted to ensure my hair looked okay for my shower. I went in for a Dry Style and it was everything I wanted and more. My appointment was at 9am but I got there a few minutes early and they were able to take me right away which I really appreciated. My hair took a total of 25 minutes which blew me away given I do have a lot of hair but it was absolutely beautiful and everything I wanted. I wish I remembered the name of the girl who did my hair as she was awesome - super professional from start to finish and even stopped a few times to get an idea on if I liked the progress and for any feedback, if necessary. Highly recommend Blow Bar if you are looking for a quick blowout or styled hair for a big occasion! Thanks, Blow Bar for such an awesome first experience and cannot wait to come back!

They got me scheduled so I didn't have to go on the app. They took my last minute request and got…read moreme in. (Great Service- Thank you). Michael took the time needed to scrub and condition my very dry hair. He knew I was stressed (life situations). He did his BEST to destress and make my experience relaxing. My hair is one less thing for me to worry about when I leave the Blow Bar. Michael is very caring and always makes my hair look great when I leave! I'll be seeing you soon! Thank you so much.

Mona is fantastic and I would recommend her to anyone looking to get their eyebrows done!…read more Mona is kind, professional, never rushes and is a total expert in her field. I've regularly gotten my eyebrows threaded by her for the past few years and couldn't be happier with the results.

Love my brows every time I get a clean up threading! Great pricing as well! Mona is very nice and…read morewelcoming too!

Treated myself to a blowout on my birthday and they did a wonderful job! It's always nice to come…read morehere for some pampering every so often!

O m g this place has the worst customer service also 55 dollars for a wash and blow dryread more

I have been seeing Katherine for about 2 years. She has cut and styled my hair, and she was willing…read moreto embark on a journey with me to "embrace my grays" with some well-timed coloring sessions. Katherine is the first hairstylist I have ever had that I hope to keep for the rest of my life! She listens to my thoughts about how I want my hair to look and what I need it to do for my lifestyle. She makes suggestions about options to meet those needs, throws in some additional considerations, and then executes the agreed-upon plan flawlessly. She asks questions to ensure that she understands what I am looking for, and we look at pictures together to help make sure we are agreed on a direction. I am always confident that the result will be fabulous, and that my hair will be so awesome that I'll think it is someone else's. Every time I leave, I have an extra pep in my step, and I am consistently greeted with compliments from my husband and son upon my return home. On top of her skills as a stylist, she is a genuinely kind human. I'm looking forward to having routine visits with her for a lifetime. If you want a stylist you can trust, call Katherine today and book your appointment to look and feel awesome!

I've been seeing Katherine for several years for my eye brow wax and tint and hair cuts and styles…read moreand she has always done an amazing job. She is an excellent listener for your input on the styles you want then brings her expertise to give you the exact look you love. She goes the extra mile to make you feel comfortable and well taken care of. Her pricing is very reasonable and she uses eco-friendly products. I would highly recommend her for any of your styling needs.

Danielle has always taken the time to listen to what I want with my hair and she consistently gives…read morethe best haircuts! She is very talented and professional always putting 110% in her work. I highly recommend Danielle!

Danielle is the best! My hair has never looked so good. She has great suggestions and is talented…read morewith blonding, extensions and a great cut every time.

I love coming into Ten Friends! The vibes are always positive when you walk in the door. When I…read moreknow I have a special event, this is the first appointment I book. Some days I just don't want to do my hair and know they can do it better. Whichever the case, I know I will be well taken care of by the Stylists here. I have tight curly hair and I don't trust it to just anyone, but Sara and Francesca always make my hair feel great and look fantastic. I cannot say enough good things about the Cezanne treatment! I've had many keratin treatments but this one lasts and leaves my hair feeling healthier than ever! Highly recommend!

I have been a loyal customer at Ten Friends salon for quite some time now. I had some prepaid…read moreservices remaining and use them as my schedule permits. Unfortunately, my recent experiences have been very disappointing. During my previous visit, the receptionist, Briana, tried to charge me an additional $15 "for the thickness" of my hair without giving me any prior notice. My ethnic full hair has never  been an issue in prior visits. When I questioned it, she changed her explanation to say it was because my blowout took longer than 45 minutes. I pointed out the inconsistency and suggested that if time was the issue, next visit I will come with my hair fully washed. To give the stylist enough time to blowout my hair in the 45 minute block.  At my recent visit on Friday August 29th, I did exactly that. I arrived on time with my hair washed and wet. No one mentioned any extra charges when I checked in or checked out. Yet, when I reviewed my credit card statement two days later, I discovered a $15 charge. I called to question it because I honestly thought there had have been a mistake.  Briana told me that coming in with wet washed hair "is not part of their services" and that despite my appointment taking only 43 minutes, she still charged me. The other service is to come in with already dry hair and style it. I requested to speak with the manager and was told she was on maternity leave and she was in charge. Briana also stated she would reach out to manager Lindsey.  Not even 5 minutes later she called back stating that they would not be refunding me, even though the charge was never disclosed to me or authorized by me. This is unacceptable to take advantage of a customer.  This feels like deceptive trade practice. Charging customers after the fact without notification or consent. I am essentially losing the value of services I already paid for, since my hair is "thick" mind you my hair is not curly just wavy and full. Making it easier on the stylist and not using their shampoo/conditioner. One of the best parts of getting your hair styled is the wash. There is no reason for the receptionist to change the experience.  To be clear, the stylist did a wonderful job on my hair. However, the way this location handles charges, adds arbitrary fees, and refuses to resolve disputes is not good business or good customer service. I chose to forfeit the last two services I had remaining rather than return to a place that I no longer trust. Again losing money for lack of customer service.  Beware of hidden fees and deceptive trade practices here. They pick and choose when to apply extra charges, and it feels like they're trying to take advantage of customers.

Mariah is the absolute best! Best blowout ever !!! Great energy and leave loving my hairread more

Over a year ago, I called here after a botched haircut and they got me in same day with a stylist…read morewho was able to meet my hair needs. The stylists are great, but I will no longer be coming here because of the booking staff. I've been waiting for a haircut from my stylist for over a month, and they botched the scheduling, now telling me I have to wait over a month more to get an appointment. I will be taking my business elsewhere.