What a horrible unprofessional experience . I arrived 15 minutes early to my appt with Lex that I…read moreset up weeks ago with Victoria . No one ever even acknowledged me upon my arrival and after 15 minutes, I got up and asked If someone could please let Lex know I was here. 10 more minutes go by & Lex finally comes out . I gave her my name and said I had a appt with her today .. she was a bit abrupt with me with her demeanor from the get go ... I told her I was here for my appt and she said she never got a confirmation . I showed her my text exchange with Victoria (her associate) that stated Victoria confirmed with Lex for today's date /time. She was not apologetic of their error and was not even willing to find another stylist to service me or give me a rescheduled date this weekend that she could take care of me when she was available as I told her I took the afternoon off work today for this appt & was leaving town next week that Victoria was aware about at time I made my appt . She didn't seem to care to rectify the situation and just said she was with a client now. Poor customer service and rude

Nicci is a hair goddess!! I'm so grateful for the beautiful work she did for not only my wedding…read moreday hair but also for my entire bridal party. We all felt like true queens that day. From initial hair trials to the wedding day, Nicci truly listens to what her girls want and executes it flawlessly. Besides being a true expert and artist in her field, she's also one of the sweetest women I've ever met! Booking Nicci as your wedding day glam squad is one of the best decisions you can make!

I've always been a fan of Drybar and this one was fantastic just like the others. It's a relatively…read morenew salon with their signature style. -Classy and clean. I loved my hair style. It was exactly what I wanted for a night of cocktails. For $55 it was worth the price to me. --This Midwestern humidity turns my hair into frizz and my stylist smoothed it all away

I highly recommend this Drybar location! Aisha and Ava were the ones working when I went and they…read moreare the sweetest girls ever oh my gosh. The wash room is so aesthetically pleasing and just the entire vibe of the store is so relaxing and luxurious. Their service is amazing and Ava ( my stylist) made sure to know exactly what I was looking for and give me results I am so pleased with! I asked for a blowout using the round brush and pin curls with volume and let me tell you my blowout lasted ALL day. Girl i'm rewriting this review at 1:52 am and my blowout still looks like I just got it done. I highly recommend Ava as a stylist!!!

I'm so obsessed with Blow Bar! It's my new favorite place to go for blowouts. I'm a blowout regular…read moreat my spot in the city near home, but was in search of a suburban blowout spot near my work. After some searching online, I found Blow Bar's good reviews and am so glad I did! I've been to Blow Bar a couple of times now and will definitely be back. They do an excellent job and both ladies I've had have done exactly what I asked for. It looked awesome! Plus they were friendly without being intrusive and just all in all was incredibly happy with my hair. Basic blowouts are $35 which is perfect pricing, but they have some extras they can throw in for an upcharge like braids and such. I haven't had an issue getting an appointment after work and it's so convenient scheduling online. Of course you can always call, but this old millennial is all about online convenience. I will absolutely be back to Blow Bar for more awesome looking styles!

They got me scheduled so I didn't have to go on the app. They took my last minute request and got…read moreme in. (Great Service- Thank you). Michael took the time needed to scrub and condition my very dry hair. He knew I was stressed (life situations). He did his BEST to destress and make my experience relaxing. My hair is one less thing for me to worry about when I leave the Blow Bar. Michael is very caring and always makes my hair look great when I leave! I'll be seeing you soon! Thank you so much.

Mona is fantastic and I would recommend her to anyone looking to get their eyebrows done!…read more Mona is kind, professional, never rushes and is a total expert in her field. I've regularly gotten my eyebrows threaded by her for the past few years and couldn't be happier with the results.

Love my brows every time I get a clean up threading! Great pricing as well! Mona is very nice and…read morewelcoming too!

Treated myself to a blowout on my birthday and they did a wonderful job! It's always nice to come…read morehere for some pampering every so often!

O m g this place has the worst customer service also 55 dollars for a wash and blow dryread more

I have been seeing Katherine for about 2 years. She has cut and styled my hair, and she was willing…read moreto embark on a journey with me to "embrace my grays" with some well-timed coloring sessions. Katherine is the first hairstylist I have ever had that I hope to keep for the rest of my life! She listens to my thoughts about how I want my hair to look and what I need it to do for my lifestyle. She makes suggestions about options to meet those needs, throws in some additional considerations, and then executes the agreed-upon plan flawlessly. She asks questions to ensure that she understands what I am looking for, and we look at pictures together to help make sure we are agreed on a direction. I am always confident that the result will be fabulous, and that my hair will be so awesome that I'll think it is someone else's. Every time I leave, I have an extra pep in my step, and I am consistently greeted with compliments from my husband and son upon my return home. On top of her skills as a stylist, she is a genuinely kind human. I'm looking forward to having routine visits with her for a lifetime. If you want a stylist you can trust, call Katherine today and book your appointment to look and feel awesome!

I've been seeing Katherine for several years for my eye brow wax and tint and hair cuts and styles…read moreand she has always done an amazing job. She is an excellent listener for your input on the styles you want then brings her expertise to give you the exact look you love. She goes the extra mile to make you feel comfortable and well taken care of. Her pricing is very reasonable and she uses eco-friendly products. I would highly recommend her for any of your styling needs.

Horrible. Originally she did a great job but over time she didn't care if my hair was not what I…read morewanted. She would book other people during my service and leave me sitting long after my timer went off leaving product hurting my scalp. She turned my hair orange and she also is a trump supporter. Don't waste your time or money. It is going to be pricey to fix this. EDIT: I was double-booked many times. The last time to my detriment,. And I had a reaction directly from the dye once , and she knows that. She wears gloves to protect herself due to the chemicals and gets Dupixent injections due to it. Last time, I sat there 20 minutes after the dryer, and the timer went off. She was blow-drying and styling another person's hair. I have spent thousands of dollars with her and have been an excellent client and tipper. I will upload pictures so everyone can see my orange hair. For the money, I shouldn't leave there feeling and looking awful. And integrity and morals also matter, at least as far as I am concerned.

Danielle is amazing. Her ability to blend is one of the best I've ever seen. She adds little…read moretouches to every appointment to make it feel extra special and luxurious. I always look forward to my appointments with her!

I love coming into Ten Friends! The vibes are always positive when you walk in the door. When I…read moreknow I have a special event, this is the first appointment I book. Some days I just don't want to do my hair and know they can do it better. Whichever the case, I know I will be well taken care of by the Stylists here. I have tight curly hair and I don't trust it to just anyone, but Sara and Francesca always make my hair feel great and look fantastic. I cannot say enough good things about the Cezanne treatment! I've had many keratin treatments but this one lasts and leaves my hair feeling healthier than ever! Highly recommend!

I have been a loyal customer at Ten Friends salon for quite some time now. I had some prepaid…read moreservices remaining and use them as my schedule permits. Unfortunately, my recent experiences have been very disappointing. During my previous visit, the receptionist, Briana, tried to charge me an additional $15 "for the thickness" of my hair without giving me any prior notice. My ethnic full hair has never  been an issue in prior visits. When I questioned it, she changed her explanation to say it was because my blowout took longer than 45 minutes. I pointed out the inconsistency and suggested that if time was the issue, next visit I will come with my hair fully washed. To give the stylist enough time to blowout my hair in the 45 minute block.  At my recent visit on Friday August 29th, I did exactly that. I arrived on time with my hair washed and wet. No one mentioned any extra charges when I checked in or checked out. Yet, when I reviewed my credit card statement two days later, I discovered a $15 charge. I called to question it because I honestly thought there had have been a mistake.  Briana told me that coming in with wet washed hair "is not part of their services" and that despite my appointment taking only 43 minutes, she still charged me. The other service is to come in with already dry hair and style it. I requested to speak with the manager and was told she was on maternity leave and she was in charge. Briana also stated she would reach out to manager Lindsey.  Not even 5 minutes later she called back stating that they would not be refunding me, even though the charge was never disclosed to me or authorized by me. This is unacceptable to take advantage of a customer.  This feels like deceptive trade practice. Charging customers after the fact without notification or consent. I am essentially losing the value of services I already paid for, since my hair is "thick" mind you my hair is not curly just wavy and full. Making it easier on the stylist and not using their shampoo/conditioner. One of the best parts of getting your hair styled is the wash. There is no reason for the receptionist to change the experience.  To be clear, the stylist did a wonderful job on my hair. However, the way this location handles charges, adds arbitrary fees, and refuses to resolve disputes is not good business or good customer service. I chose to forfeit the last two services I had remaining rather than return to a place that I no longer trust. Again losing money for lack of customer service.  Beware of hidden fees and deceptive trade practices here. They pick and choose when to apply extra charges, and it feels like they're trying to take advantage of customers.

Over a year ago, I called here after a botched haircut and they got me in same day with a stylist…read morewho was able to meet my hair needs. The stylists are great, but I will no longer be coming here because of the booking staff. I've been waiting for a haircut from my stylist for over a month, and they botched the scheduling, now telling me I have to wait over a month more to get an appointment. I will be taking my business elsewhere.

I've been coming here for years I had an appointment yesterday. When I checked out Sabrina was rude…read moreI have talked to her in the past charged me an extra 15.00 didnt tell me they were going to charge extra I had a couple of tangles the stylist said she didnt mind combing out.sabrina said they had to push out appointments which is a lie my appointment was at 830 in the morning. No one was waiting.she should not work with customers if you cant be nice .she was rude before when I had to cancel in the past you will have to prepay.she even called me the day before had an attitude we dont have time to comb out tangles. there was no reason to be rude to me didnt even say thank you when I paid.