Purchased a lower receiver from charles at his shop. The lower was damaged in assembly. I spoke to…read morecharles about this and his response was to yell at me and call me names. I requested a refund which he rejected. I advised I'd issue a chargeback. He told me to go ahead, so I did. Fast forward about a week I get a voicemail from charles explaining to me that because I issued a charge back I am in possession of an illegal firearm (which is entirely false per the ATF) and that he would be sending the ATF to raid my home. So unless you want to patronize a company that likes to threaten their customers with a government agency known for killing gun owners and their dogs, I'd avoid this place. P.S. Dear yelp employee, I've attached an image proving I made a purchase here. Please stop removing my legitimate reviews while allowing the obvious fake ones to persist.

Highly recommend. Goes above and beyond when it comes to quality and customer serviceread more

The best in Minnesota! Great lounge, great range, and great people! Can't wait to go back…read more Pricing is reasonable too.

I love my club! Professional, clean, learning opp galore and just plain fun! We have been satisfied…read moremembers for several years and wouldn't consider being a gun owner without being prepared and staying on top of my game. While I hope to never have to use them for anything other than skill practice, I wouldn't give it up for anything! We enjoy bring family and friends here to enjoy target practice! Right here in our own back yard!

Amazing service and very efficient and friendly people, I had no problem getting them to ship ammuread more

10-18-2025: Incredible customer service all around. When you import an out-of-state revolver it can…read morebe tricky, this store sold me a beautiful 3-screw Ruger Blackhawk for a fair price and shipped it very quickly. Highly recommend them especially if you miss old school customer service. Jon Uditsky

This shop is run by honest, good people. I won't go into details, but i had an issue with a used…read moregun i bought here and the owners went out of their way to make it right. And I'll just mention the issue with the gun i bought was not the shop's fault, it was out of their control. They have great prices on new and used guns. I've bought a few here over the passed couple years. The employees have always been very helpful as far as answering questions. Highly recommend Southwest Arms.

Terrible customer service by the owner. Rather than honor the advertised price he has listed on…read moreArmslist, he chose to tell me how overwhelmed he's been with his business. He spent a good 10 minutes whining about how busy they've been and that he just wouldn't be able to honor the advertised price of $599 and instead needed to charge me $619. In other words, he'd rather ruin his reputation over $20. It's bad enough for an owner to not honor an advertised price but to whine to a customer about how overwhelmed and stressed out they are. This is definitely a new breed of owners I'm not familiar with. My suggestion would be to get out of the business if you can't handle i Update: I have filed a complaint with the FTC and also the BBB.

Very good selection of guns. My favorite place to go to. Best place around to get my reloading…read moresupplies as well. Better prices than the big box stores. The owners also work the counter and are fun to talk with. Very knowledgeable.

I've been doing business with Larry since 1995, both buying and selling firearms. I've comparison…read moreshopped and found that I consistently got the best price when selling or trading and very competitive prices when purchasing firearms, scopes and accessories. He's been completely fair, honest and reliable. A man of few words, but his word is good. BTW - I'm a native Minnesotan. How in the heck Yelp put me in Santa Clarita is a mystery.

All the staff are wonderful…read more They need a Number system for the display cases Please get a system or tell people that you see them

I have been looking for a place to get my conceal and carry permit I walked in it was small so I am…read morepretty sure I was seen I walked around everyone seemed to be busy with customers so I waited a bit and walked up to the counter and asked the gentleman at the register that I had some questions about classes and the look he gave me made me feel like an idiot no give me a minute or let me find someone to help I asked a feel question but I felt I bothering him with my questions I walked out of there disappointed

Phenomenal gun store. Owners are super knowledgeable and so are all the employees. Not pushy, just…read moregenuinely want to help you find what you're looking for. My wife and I have been upping weapons purchases and we found this place by chance. We will definitely be going here from now on. I had them order an AR pistol for me and they got it in super fast, and kept me in the loop the whole time via text. I can't recommend these guys enough. You won't be disappointed with them or their selection!

From the owner: We are thrilled to reveal that Down Range Guns & Ammo is opening its doors in Maple Grove! Our…read more"Coming Soon" sign is up as we begin preparing the space for our valued guests. We are eager to serve Maple Grove and the surrounding areas with our extensive selection of firearms, accessories, and top-notch customer service. We anticipate opening in early April, so we invite you to visit us soon! If you have any inquiries, please reach out to us via our Google page and we will gladly respond.

We are haggling over a $140. They sent me a none functioning gun barrel. Was all rusted and froze…read moreup . I cleaned it up so it could be sold but decided I didn't want it they offered to return it . I was guaranteed complete refund including shipping both ways . I have sent the barrel back post office says it has been delivered they say they don't have it . Well im out gun and $140. Never buy from them again . Thanks Dale

Remington rifle was sent there buy remington for warranty work. they must be the lowest bidder for…read morewarranty work. Gun has had ejection and extraction problems and still does after they worked on it twice. Remington is now going to replace the gun as they could not fix it.