Purchased a lower receiver from charles at his shop. The lower was damaged in assembly. I spoke to…read morecharles about this and his response was to yell at me and call me names. I requested a refund which he rejected. I advised I'd issue a chargeback. He told me to go ahead, so I did. Fast forward about a week I get a voicemail from charles explaining to me that because I issued a charge back I am in possession of an illegal firearm (which is entirely false per the ATF) and that he would be sending the ATF to raid my home. So unless you want to patronize a company that likes to threaten their customers with a government agency known for killing gun owners and their dogs, I'd avoid this place. P.S. Dear yelp employee, I've attached an image proving I made a purchase here. Please stop removing my legitimate reviews while allowing the obvious fake ones to persist.

Highly recommend. Goes above and beyond when it comes to quality and customer serviceread more

The best in Minnesota! Great lounge, great range, and great people! Can't wait to go back…read more Pricing is reasonable too.

I love my club! Professional, clean, learning opp galore and just plain fun! We have been satisfied…read moremembers for several years and wouldn't consider being a gun owner without being prepared and staying on top of my game. While I hope to never have to use them for anything other than skill practice, I wouldn't give it up for anything! We enjoy bring family and friends here to enjoy target practice! Right here in our own back yard!

10-18-2025: Incredible customer service all around. When you import an out-of-state revolver it can…read morebe tricky, this store sold me a beautiful 3-screw Ruger Blackhawk for a fair price and shipped it very quickly. Highly recommend them especially if you miss old school customer service. Jon Uditsky

Amazing service and very efficient and friendly people, I had no problem getting them to ship ammuread more

This shop is run by honest, good people. I won't go into details, but i had an issue with a used…read moregun i bought here and the owners went out of their way to make it right. And I'll just mention the issue with the gun i bought was not the shop's fault, it was out of their control. They have great prices on new and used guns. I've bought a few here over the passed couple years. The employees have always been very helpful as far as answering questions. Highly recommend Southwest Arms.

Terrible customer service by the owner. Rather than honor the advertised price he has listed on…read moreArmslist, he chose to tell me how overwhelmed he's been with his business. He spent a good 10 minutes whining about how busy they've been and that he just wouldn't be able to honor the advertised price of $599 and instead needed to charge me $619. In other words, he'd rather ruin his reputation over $20. It's bad enough for an owner to not honor an advertised price but to whine to a customer about how overwhelmed and stressed out they are. This is definitely a new breed of owners I'm not familiar with. My suggestion would be to get out of the business if you can't handle i Update: I have filed a complaint with the FTC and also the BBB.

Very good selection of guns. My favorite place to go to. Best place around to get my reloading…read moresupplies as well. Better prices than the big box stores. The owners also work the counter and are fun to talk with. Very knowledgeable.

I've been doing business with Larry since 1995, both buying and selling firearms. I've comparison…read moreshopped and found that I consistently got the best price when selling or trading and very competitive prices when purchasing firearms, scopes and accessories. He's been completely fair, honest and reliable. A man of few words, but his word is good. BTW - I'm a native Minnesotan. How in the heck Yelp put me in Santa Clarita is a mystery.

I'm an out-of-state'r that purchased a hard-to-find rifle via their website to be shipped to my…read moreFFL. Their price was very reasonable and they actually had it in stock. I hemmed and hawed for a bit before deciding to take a chance. It was 4 days between placing my order and having it in my possession. They communicated promptly as soon as it shipped via UPS, and it arrived in perfect condition. While I cannot comment about their facility or personal interactions with staff, TMS met and exceeded my expectations and I will not hesitate to use them again!

I wish I could give a better score for this place but the bad outweighs the good. Let me say that…read morethere are some nice, helpful guys that work here but my experience today solidified the negative experiences I have had over the last month. First experience was I signed up for an intro to pistol class on June 23rd and was in the store when the trainer called to cancel stating that the range had flooded so the class was cancelled. I know things happen so I went ahead and rescheduled for two weeks in the future for Tuesday July 7th 2026. And the young man behind the counter that evening was so nice and helpful that I decided to reschedule. The trainer for that class was a jerk!! I am a marksman with the M16 and I used to carry a .36 for work about 30 years ago. I was nervous when we got on the range as it had been a while and IT'S A GUN. He was snotty and rude when I asked him for help. Then he proceeded to make fun of me and said "Weren't you listening in the class?!?" An absolute jerk. I was not happy to say the least but in my mind I thought I would avoid his classes in the future and never have to see him again. So I proceeded to sign up for the $30 a month membership fee so I could practice and obtain my license to carry at some point. Since that class on June 7th I have been there three times (today would have been the fourth.) I had experienced great customer service and helpful gentleman behind the rental counter. Last Saturday July 11th the men behind the counter were very nice and helpful and I learned alot from them. I go by myself and use the members lane simply because I don't know anyone that is interested in shooting and I started this hobby as a form of personal protection so it was amazing all the things I learned on this day in particular. I recently applied for my permit to purchase and was planning on buying a 9mm from this establishment. Now today Sunday July 19th 2026 in the morning shortly after opening, I went in to rent once again as I have been doing without issue. I stood at the rental counter and watched two young men messing with a rifle pointing it and talking and stood there waiting for someone to help me so I could rent a pistol. One young boy stood facing me and completely ignoring me. I waited and finally the short blonde boy at the register asked if I needed help which I replied, "Yes that is why I'm standing here." Come to find out that I need a permit to carry/ purchase, my own gun or someone with me. This makes total sense to me but up until this point nobody has asked for these things and I have rented without issue. The tall blonde boy says, "We don't want you to off yourself." Ummmmm...who tf says that?!?! I'm like omg wtf is happening?!?! I decided to cancel my membership as I realized that this place is not following their own rules and apparently they just rent to anyone with only an ID. How scary is that?!?! There are plenty of places to go in Minnesota so I'll take my money elsewhere. As a consumer I just want to give an honest review of what I've experienced here. I would recommend checking out other ranges before coming here. I will be cancelling and getting my money back for the permit to carry class as well and taking it elsewhere. There are plenty of places to go in Minnesota. I came to Yelp to leave this review because they blocked all/any 1 star reviews on Google.

Phenomenal gun store. Owners are super knowledgeable and so are all the employees. Not pushy, just…read moregenuinely want to help you find what you're looking for. My wife and I have been upping weapons purchases and we found this place by chance. We will definitely be going here from now on. I had them order an AR pistol for me and they got it in super fast, and kept me in the loop the whole time via text. I can't recommend these guys enough. You won't be disappointed with them or their selection!

From the owner: We are thrilled to reveal that Down Range Guns & Ammo is opening its doors in Maple Grove! Our…read more"Coming Soon" sign is up as we begin preparing the space for our valued guests. We are eager to serve Maple Grove and the surrounding areas with our extensive selection of firearms, accessories, and top-notch customer service. We anticipate opening in early April, so we invite you to visit us soon! If you have any inquiries, please reach out to us via our Google page and we will gladly respond.

We are haggling over a $140. They sent me a none functioning gun barrel. Was all rusted and froze…read moreup . I cleaned it up so it could be sold but decided I didn't want it they offered to return it . I was guaranteed complete refund including shipping both ways . I have sent the barrel back post office says it has been delivered they say they don't have it . Well im out gun and $140. Never buy from them again . Thanks Dale

Remington rifle was sent there buy remington for warranty work. they must be the lowest bidder for…read morewarranty work. Gun has had ejection and extraction problems and still does after they worked on it twice. Remington is now going to replace the gun as they could not fix it.