If I could give 10 stars I would! Doing taxes is one of the…read moremost stressful times of the year. We are all looking for that stellar professional company that understands every nook and cranny about taxes, stocks etc. and......explains it in layman's terms where we as the client can understand. Thank god I found Melinda and her MSB team!! This is where Melinda and her staff are a cut above the rest throughout the Bay Area! They care! Melinda had no idea who I was and took my call at 11PM on a weekend because I was panicked and needed help. She not only calmed me down but she explained how she would help. Who does that anymore? She does. Here is why I am writing this review. Melinda has a keen sense of understanding your concerns whether it be taxes, stocks or non profit. She understands it all. What I appreciate the most about her, is her time management with me as a client. Her knowledge is so vast that it takes her just a few minutes to understand what I'm asking for or needing. She explains what she is doing methodically and gets straight to the point, all while making sure I am comprehending her explanation. That is crucial when it comes to money and taxes. I felt blessed to be able to even get into her, because I was told by so many people she is booked solid. Now I know why. Her team ( Courtney, Mayra and staff ) are one of the most professional and kind group of people I've ever met in an office. Every time I call, they quickly answer my question, or they get right back to me. Here's the bottom line, Melinda and her team are amazing at what they do. If you're looking for a group that you can trust, that is incredibly knowledgeable about taxes and the constant changing of government and laws then this is the team to go to! This is the team that will let you sleep at night knowing they have left no stone untunturned in making sure you are doing everything correct when it comes to your taxes, stocks and non profit I have them all with her. This is a team that truly has your back!! Thank you guys!!

She is the best 10 years of solid returns. That would stand up to any audit. Cant say enough. Over…read morethe past years she has been doing taxs for three of my closest friends and all of my family members.

Warning: Fraudulent activity and unauthorized bank withdrawal by staff. In November 2023, I visited…read morethe Liberty Tax office in San Mateo to file my tax returns for the past two years. Since my only documents were bank statements, I trusted them and provided my online banking login credentials so they could access the statements.A few days later, an employee named Sajide Ali contacted me and stated they were working on my file. I wrote a check of $1,290 as their service fee. It is important to note that during this period, I was suffering from severe, debilitating health issues.Ultimately, they never filed my tax returns. When I later checked my bank account, I discovered that Sajide had used my login credentials to make an unauthorized Zelle transfer of $1,290 directly from my account to theirs.For a long time, I contacted them repeatedly demanding either my completed tax returns or a full refund. Every single time, they denied it and lied, claiming I never made such a payment. When I confronted the manager/owner (Tanka) over the phone, I was met with severe verbal abuse and insults.I have recently downloaded 7 years of historical bank transactions. I have recovered the absolute proof: both the original check I wrote and the unauthorized Zelle transaction Sajide made using my login info. I am attaching these documents to this review. They took advantage of a sick, vulnerable elderly customer who trusted them. This is a severe breach of trust, identity theft, and financial fraud. Avoid this location at all costs.

Fantastic personal service from knowledgeable trusted staff! Walked in . They took care of my…read morecomplicated taxes. Huge relief . Special thanks to Rachel!

Seeing Russell will make you like your accountant. Be warned!…read more Super friendly and really feels like he's part of the family!

Russell Johnson is the man! My husband had been working with him for years and I'd been doing my…read moreown taxes, always feeling like I didn't have time to research claiming my musical expenses as deductions even though they were significant. This year we met with Russell, and he helped me set up my music as a business which I'd never bothered to do before, and saved us tons of money. He's extremely pleasant to work with, loves music and understands musicians' businesses, and his prices are crazy reasonable. We already got our federal refund and it paid for Russell's services 5x over! Only thing is -- call several months in advance of when you want an appointment. You may want to call in December to make an appointment before April 15 of the next year.

Heidi is a wonderful State Farm agent, always does her research and explains all the options. Very…read moreresponsive. I have been with her for decades.

Always helpful, kind and attentive. We have been with Heidi for seventeen years for our car…read moreinsurance and I have always been happy with every aspect of her service.

First of all, DO NOT have State Farm for insurance. But if you do, DO NOT use this agent! Everyone…read morein the office is useless. I've had a claim open with State Farm for 7 months now, and neither State Farm corporate of this useless agency has gotten anything done about it. I've had Kristen Young herself leave a message, when I call back, Scott states no one from the office has called me. Really? I have the transcribed vm right here buddy. So they also LIE. They just take your money and do nothing. But don't worry, they are all over you 2 seconds after a missed payment! What a f*cking joke!

I do not have an insurance claim with them with my name listed so I am unable to speak with them…read more When I called to file a claim to claims depary. I was informed, that it's a bad policy (the one I currently have) it should have been cancelled. Unable to get straight answers, because I have to go through an appointed person. This person also isn't listed on the insurance claim to input my questions and then when the answers come it's not the correct information at all.

I am new to everything about taxes and if I am honest am still very clueless. Ruben has been so…read morekind, patient, and helpful to me. Everything of mine is always taken care of, and he is always there to help me with any questions or concerns I may have (no matter how silly or simple they may seem). My dad has come here for 23 years and introduced me to Ruben so that I can start doing things on my own. It has only been 2 years for me, but I hope to come here for a long time too. Martinez and Walker are extremely trustworthy and professional. I will always recommend them.

Take your service elsewhere! I called them a couple times inquiring about a notary service I needed…read morespecifically, a child travel consent form allowing my child to travel internationally with her grandparents. The lady I spoke too confirmed the time & stated that the grandparents needed to be present although their signature was not needed. Because I was in a hurry I was like sure. When I arrived at the confirmed time I was told the notary man was not in the location & they could not notarize the form. A complete waste of time & lack of communication from their part on top of the lady behind a desk being rude and showing no type of understanding. Never again!

Vivian is simply the best!!! I HIGHLY recommend using her to file your taxes! She is so thorough…read moreand nice!

Best place for taxes. Always get more and never get audited…read more Fast and easy and the price is great unlike others that rip you off taking more when you making more

Tarlson & Associates have done my personal and business taxes for years. They are extremely…read moreknowledgeable, helpful and responsive and I would recommend them to anyone looking for a professional CPA for personal or business needs.

Have used these folks as my CPA for several years and always find them to be very responsive and…read morecaring. I had a difficult situation with my husband having dementia and working with Mauna Arnzen has been a life safer.