Christina has worked on our taxes for a few years now. I really value her friendly and professional…read moredemeanor and knowledge on tax matters. I needed to switch tax advisors to find someone who was really knew their stuff about children's tax returns, investments, rental real estate and employee stock (options and RSUs). Christina was really thorough upfront in getting up to speed on my tax situation and talking through some of the more complicated parts of it. She had no problem understanding our situation. Our first year was great as I had no news from IRS or FTB, which was a relief as I received a few minor letters from IRS for the past few years with my former tax preparer. It was really frustrating not have been able to sort them out and Christina fixed it right away! Christina has also been helpful in researching other tax matters or referring me to other specialists. For example, I was investigating how to plan for taxes for RSUs and also 1031 exchanges and Christina did some research on RSUs and referred me to a colleague for 1031.

We have been working with Christina for several years, and her expertise, precision, and dedication…read morecontinue to impress us. She always prepares our taxes with exceptional accuracy and a deep understanding of current tax laws, ensuring that we are always informed and fully compliant. What sets her apart is her proactive approach--constantly reviewing changes in tax regulations and explaining how these updates may impact us personally. Her attention to detail, responsiveness, and commitment to staying ahead of the curve provides us with confidence and peace of mind year after year. We highly recommend Christina to anyone seeking a knowledgeable and reliable tax professional. Thank you for always going above and beyond! - Thanks Nadeem & Sharon

Susana has been my tax pro for YEARS. Probably over a decade. She's answered every question. Helped…read morewith every issue. I bring my boyfriend's taxes to her. I have finally convinced my mother to come to her (where she got my mom back money from errors made on past filings). I can't recommend her and their team more.

don't trust them -- I trusted them for several years but the service got less and less reliable - I…read moregave them my taxes a week ago and hears nothing from them .. then I called and asked if I was going to pay a penalty this year for being late .. they falsely accused me of abusing them for asking that question . I went to their office and the girl handing me a tax that has enormous tax bill expecting me to sign it . I started looking at it and it was not completed - on the second to last day of tax time she decided not to do my taxes siting I held her staff accountable by pointing out the downfall of not calling me and not finishing my tax return . I also ind time took my bussiness taxes there BIG MISTAKE DIRE CONSEQUESES $$$$ they are not good and appear lazy when it comes to customer service . I don't recommend them to anybody . terrible

This will be my 3rd year doing taxes with Elliott tax services. Since moving to the bay area I…read morewasn't sure where to go. I actually found this place through a referral. Because my friend referred me, she got $20 off her tax prep. so the next yr I decided to refer a friend of mine, and I got the $20 discount. :) Even though the space may be a little small, they get everything done thoroughly and efficiently. They do get pretty busy at times but the wait isn't too long. This place is definitely less expensive then any other tax places i've been to and would come back again.

BE AWARE! Giovana, I…read moream writing to address the major errors in my taxes for the second consecutive year. I am very disappointed that these issues were blamed entirely on the system, with no acknowledgment or apology. She actually told me to take it as savings! I am talking about thousands of dollars that I overpaid the IRS. I knew something was wrong, and I asked her to triple-check them. She did, and she couldn't find the mistake until I called the IRS, and they told me I have 3 years to file an amendment and get my tax credit back. On top of that, we had to file twice for the 2025 taxes, and on the second time she didn't include the payment plan! I ended up doing everything myself online and calling the IRS many times to solve this. I will find someone else to prepare my taxes next year! They do not want to reimburse for the services!!!! Always check your taxes! Hi Jim, That is not how it happened, and I have the amendment here with me. Even the IRS lady suggested that I find another tax preparer. You can call me anytime; instead, you hung up the phone on me today. Apologize, and give me my money back for those 2 years. I am extremely dissapointed of how this has been handled. I am the one who needs to wait now 16 weeks to get back my thousands of dollars from 2024 and 2025 because your system made an error, and I caught it a year later! Money that I should've never paid in the first place, and I could've spent on things I need instead of paying with credit cards plus their interest! Does everyone notice how they are asking other people to write 5-star reviews after this bad review 4 days ago!!!! Instead, they could've handled my situation more professionally instead of just saying to take it as savings money! An apology and my refund is all I was asking, and I think that's the least they should've done. I mean, it is thousands of dollars! I am still paying tax money thats is owe to the IRS until they review the amendment in 4 months.

Pamela is amazing and completely trustworthy. She has been doing my taxes for years. I am not a…read moregreat bookkeeper and receipt organizer. At least I save everything.... She wades through the boxes of papers as I scatter them around her office. Rubber bands and paper clips flying. Also, I tend to procrastinate (you get the picture). She makes sense of everything and understands what I find incredibly confusing. She is absolutely the most honest and reliable tax accountant. Very highly recommended.

Similar experience to what other reviewers have said. We found out from another tax professional…read morethat she didn't know some basic tax rules that resulted in errors in our return. When we pointed out the mistake she just refused to acknowledge it or fix it. So she lacks some knowledge she should have, more the bigger issue is that she is unwilling to learn from her mistakes.

Janelle at Caplan & Wong CPAs is very professional and understanding of my individual tax needs and…read morehas exceeded my expectations. I highly recommend if you are looking for a new CPA.

We have worked with both Janelle and Bob for years and are happy with their services. The IRS…read moreprocessed our tax payment incorrectly a couple years ago. Janelle went above and beyond to help us sort out the issue which she helped us to resolve after much effort!

Thank you so much for helping me last minute and being so thoughtful in your explanations!read more

The best service I've ever received in Tax preparations. He leaves nothing to chance. He has…read morerelieved me of expensive paperwork. Price was 1/2 our previous tax consultant. Beside of all his office is within 10minutes of our home. I wouldn't have anyone else.

Brenda is wonderful - highly recommend. She is patient, trustworthy and an overall joy to work with.read more

Knowledgeable, reliable and reasonable from a cost perspective. Off street parking available.read more

Julie was very helpful in providing me professional accounting and tax services. Julie is…read moreprofessional and a pleasant person to work with. I would recommend and gladly use her services again. James Young

Julie is an amazing professional. She is well organized, knowledgeable, and service oriented…read more Julie has all the attributes you would want in a CPA. I have enjoyed working with her for many years, and highly recommend using her expertise!