Had a great haircut by Marianne…read more Nice salon, friendly staff and they sell quite the variety of hair products.

Still have not heard a response from @gemihair so I thought I would add pics from the processread more

This is an Award Winning salon featuring John Carreiro and…read morehis amazing team! Featured in Vogue Magazine as the recipient of a very prestigious hair award! https://www.google.ca/amp/s/www.cheknews.ca/victoria-hair-stylist-represent-canada-international-competition-365003/amp/ I love my new hair cut John! Thank you so much for all your attention to detail! Best, Deb Groenheyde Hand and Paw Project

Got a cut and color today. Didn't turn out as planned. Going back next week…read moreHopefully it can be fixed.

Yuilia was an absolute dream! I am here on vacation and had an outdoor adventure that ruined my…read morevacation blowout. Yuilia had a same day appointment and worked an absolute hair miracle on me. She even stayed late to accommodate me. I have thick coarse hair and she took me from a frizzy mess to luxurious smooth locks. The salon is convenient to the harbor area and just minutes away from the Fairmont Empress Hotel. I arrived a few minutes early and watched her transform another customers hair as well. Guilin is an expert and puts serious effort into making sure you have great results! Whether you live in Victoria or are here on vacation, Yuilia will be sure to have you looking beautiful! Blowout? Color? Haircut? Yuilia is the BEST!!!

If you want to feel pampered definitely stop by and treat yourself. You'll feel like your best self…read morewalking out. It's always so nice to have help in a transformation to get you sparkly and glam. The staff is sweet, know what they're doing and put you at ease. Don't miss out on this gem.

I saw one of their senior stylists to fix a previous colour job I wasn't too happy with…read more The stylist at Shampoo Hair Bar was knowledgeable and helpful. She listened to my concerns, peppered me with questions about what I wanted, and then told me her suggestions/opinions. 2 hours later I emerged from the salon with incredibly natural-looking and gorgeous hair that I am very happy with. The positive results are honestly a restatement to her knowledge, experience and good rapport with her customers. But the positive experience extended beyond the senior stylist's work. For part of the process I was temporarily handed to a more junior stylist (my hair was taking longer than the appointment time - so the senior stylist had to take care of her next client). The junior stylist was able to take over after just a few short instructions, was incredibly pleasant to chat with, and helped make this colour job a success. I can't emphasize enough that you will be in good hands if you go to the shampoo hair bar. All the people in the salon seemed happy and -in my opinion - were getting their hair done in ways which really suited them.

Simply Great Service and Experience all around! Easy online booking and nice recommendations for…read morecolored hi-lights.

All the staff seem caring and kind, and Piper had great intuition as to wh I was looking for. She…read moreseemed to invent a plan for the Colour that I had never heard of and couldn't imagine. She is worth every penny.

I'm just a guy that used to need a good clean, hair cut and Doug at Olde Hat Hair shoppe is the one…read moreto help me out! Now I no longer have much hair but he's always willing to help me get my beast of a beard under control and if he can do that, he can give you the coiffure of your dreams! Seriously, Doug, is a great human and great stylist and has been my go to for over a decade! The shop has a super fun atmosphere and it seems like everyone loves being there. My cousin and sister in law also get their styling at the Old Hat so don't miss out!

Very impressed with my first visit with Courtney Moss! I…read morerecommend her for colour and cut. Most definitely will return for my next cut. Joanne McCord

I recently paid $650 for a balayage, clearly asking for a cool, ash blonde tone, but I ended up…read morewith a warm, gold result instead. I think this came down to a communication error during the consultation. If I had known that not lifting the brown areas would lead to a warmer overall color I would have made a different choice. The stylist told me that the toner she would use on my blonde would also tone the red out of the brown so I figured there was no need to lift the brown area. Beyond the color mismatch, my hair was back-combed aggressively, which caused significant damage and made the brushing-out process excruciatingly painful. For a premium service, I expected more care and a more thorough discussion about the possible outcomes. While the owner did reach out afterward to offer a free re-toning, I'm still left with damaged hair and a color I didn't want. Also, keep in mind that they have a strict no refund policy outlined in their forms, which is worth knowing before booking. I hope this feedback helps the salon improve their communication and approach, especially for clients with specific color requests.

This is my fav salon in Victoria. My stylist is awesome (she's the owner and only hires excellent…read morepeople so I'm sure the other stylists are great too...she's a former Aveda instructor). I always feel like I get great value compared to other salons. I also love it because they don't have extremely loud annoying music playing in the background. I can actually have a conversation with my stylist (who does the best up-do ever!). It's clean with a nice feminine French modern ambience. But it's not pretentious or overly trendy or intimidating. They don't up-sell their products or push the sales but they have nice organic products. It's a very comfortable caring experience and my hair has never looked better! I really have no complaints. It's right beside Jam cafe snd close to Chinatown so you can go for a bite too!

I feel slightly bad for writing this review because I feel that lavish is a very nice salon but…read morethat my hair experience there could have been better. I went there yesterday morning on the hunt for a professional to fix my disastrous highlights that were Orange yellow and Brown. I decided to not damage my hair any more than I had to but to let someone fix it so I could repair it from then on. I was greeted by a really nice receptionist who said there was a stylist availible right then. I met Angela who was very bubbly and pleasant. I discussed how I got into the hair predicament I was in and what I wanted to be done. She seemed to be on the same page of what I wanted, lighter ends darker base. I expressed that I didn't want really dark hair because my boyfriend doesn't find dark hair attractive and I want to be comfortable going from brassy strawberry blonde to a brown colour. She said what I needed was a Victoria Secret look and I was sold. She proceeded to apply a dark brown colour on my roots , but then surprised me when she began to apply it all over my hair. I thought she might leave my already light ends and focal highlights alone instead of dying and then bleaching them again. I felt that this would damage my hair considerably more, but she promised it wouldn't. As she applied the bleach she would pull apart my colour coated strands of hair and I knew then my hair was ripping. After waiting another hour or so , she rinsed me out and began to cut and style. The hair cut went well, she only cut my severely damaged ends and gave me more layers for volume. Then came the part that I felt was completely unnecessary. When styling someone, most hairdressers might consider that if your clients hair is clearly over processed and ripping because of excessive damage that they may have to be very gentle and light handed when brushing. I found Angela to be aggressive in her techniques and she seemed to be rushing because of an appointment she had arriving soon. I felt awkward and uncomfortable as she was yanking my hair so hard that my head was literally being pulled toward her. oddly enough as she was ripping my hair she mentioned that I may need to "baby" my hair which made me think why isn't she taking this into consideration? She dropped her brushes multiple times and even hit me in the head with the blowdryer. Needless to say my hair looked frizzy, dry and off. She tried to make my hair look less damaged by curling it half handedly, but it came out as a slight wave. The apron came off and I felt my hair. it felt almost worse than when I came in , and when I was shown the back of my head I noticed the bad placement of a lone light brown highlight. I paid the 168$ and did not tip as a way of saying I did not enjoy more than half of my experience, and when I got home I made sure to deep condition and promised from then on to always fix my hair disasters at home .

Great atmosphere, friendly front desk staff, talented stylists, and not pretentious whatsoever!…read more LOVE Laura. I first came to her after a disastrous wedding hair trial at a different salon 6 years ago, and haven't been to anyone else since! She's been a miracle worker for my hair-- literally the only person who's understood how to layer my fine, but plentiful curly hair without it growing out into a total triangle shape. Amazing colourist, too. Cannot say enough good things about her, highly recommended!

It's been a little over a week since my review. I am extremely angry over this cut. He kept asking…read moreme - so all one length? And I kept saying no. At one point as I was standing in the middle of the salon, I told him no, no, no three times in a row and stared at him. I told him how long I wanted it, with the same cut, just tidying up the ends. My hair was about 1" below my rib cage, layered with lots of natural curl, and of course I have pictures. Now I have all one length, no layers, length is now at my armpit, and my natural curl is virtually gone I am absolutely livid. All these years growing out the length to show off my natural curls and it's all gone. Stay the hell away from this place. If you're the manager, you need to contact me now. The one star apparently is required, but not deserved.