Although the photos and website appear professional, my experience with Blissfully Abroad Travel was disappointing. After returning from a family wedding in Mexico, every guest shared negative stories about their interactions with Alexis. Booking through Alexis (Blissfully Abroad) was marred by poor communication, and a lack of support when issues arose. Many of us were left feeling frustrated as our questions went unanswered, and problems seemed to be dismissed rather than addressed. Replies repeatedly included personal excuses to explain the lack of follow-through. As an example, we did not get our airport transportation vouchers/confirmations until 2 days before departure, and only after repeatedly asking for them. While Blissfully Abroad Travel managed our room bookings, all wedding planning and event coordination were handled by the Hard Rock Hotel staff, who exceeded our expectations. Our frustrations were limited to the booking process; once at the hotel, the staff ensured a wonderful experience. read more

We travelled to Los Cabos for a family wedding at the Hard Rock Hotel. The venue and their staff were fantastic in every way, the same cannot be said of Alexis. We had a very difficult time getting her to respond accurately or in a timely manner to our inquiries about travel arrangements. Her delayed responses were unpleasant and "snarky" blaming us for issues that were of her making. While at the resort we found nearly every other member of our group had the same or similar experiences with Alexis. We were extremely disappointed with her and would never recommend her to anyone we liked for travel planning. In reading her self description on her site, she describes herself as being passionate about travel and her desire to share this with others. It's unfortunate that her level of competence and commitment to your travel experience doesn't match her passion for the travel experience she apparently desires or creates for herself. If I could give her zero stars I would. read more

Alexis was extremely challenging to work with from getting timely responses, updated documents, and quality information about the resort where we were stating. We attended a wedding where she handled the group booking. almost every member of our large group struggled with Alexis at some point in time - many of us unable to get ahold of her to answer questions or secure travel documents. Even when provided with all of our flight information, she only booked our transportation to the resort, she knew the occupancy of our room from the beginning, did not make us aware of an additional charge for our child until days before we left. I had to reach out to her a second time to request our travel voucher. Luckily, I chose to double check our "complimentary" shuttle to the airport for departure but Alexis has not booked ANY of us on a shuttle. I had to pay out of pocket for all members of my party. If you are looking for a travel agent, do not go with Alexis at Blissfully Abroad. I am unable to decide if she is incompetent, disinterested, or a liar. read more