Hiring Meleah was one of the best decisions we made as first-time parents…read more She was an incredible resource throughout pregnancy, helping us prepare for labor, birth, and life with a newborn. When labor finally arrived, her support was invaluable. She brought a calm, reassuring presence, helped us navigate decisions, and was a tremendous advocate and source of encouragement during a long and emotional experience. Having her with us at the hospital made a world of difference. After our daughter was born, Meleah continued to be an amazing source of knowledge and support. Whether we were struggling with feeding challenges, babywearing (she wrote a book on it!), sleep deprivation, or just trying to figure out what was normal, she always helped us find a path forward and gave us confidence as new parents. Meleah combines deep expertise with genuine compassion, and it's obvious how much she cares about the families she works with. We are incredibly grateful for her guidance and would recommend her without hesitation to any expecting parents.

As a first time mom, I can honestly say that I don't know what I would have done without Meleah! In…read morethe months leading up to my due date, Meleah helped me build my birth plan; she provided reading material that discussed the pros and cons of each decision I needed to make and then went through them with me, answering any questions I had, so I could make informed decisions. She even covered contingencies that I hadn't even considered. She also worked with us on techniques for coping with labor pains and guided us through what to expect once I was in labor. When my induction did not go as planned and I completely lost trust in my doctor (who made some very questionable recommendations), I was SO grateful that I had Meleah by my side every step of the way to make sure I understood my options and help me advocate for myself. She was then with me during my c-section, narrating what was happening and snapping pictures when my son was delivered. Then, when he was taken to the NICU for a brief period after delivery, she stayed with me, keeping me calm and relaying any news from my husband who went with our baby. It was definitely not the birth we had planned, but I feel so fortunate that Meleah was there guiding us through it. She also went above and beyond after the birth and was an immense support to us during our first days home with a newborn. She gave us helpful tips on breastfeeding, swaddling, and baby wearing, and helped us locate additional postpartum support when we found we needed it. She really cares about her clients and is amazing with babies! You can tell that she has found her calling and really enjoys what she does.

I cannot recommend Marilou at Doulas by the Bay highly enough. She was our postpartum night doula…read morefor the first few weeks after our son was born, and she was incredible. As new parents, the sleep deprivation is real, but knowing she was there allowed us to finally get the much-needed rest we required to function. Beyond just being a set of expert hands, she became a trusted guide for us and taught us invaluable newborn care tips that we still use daily. We trusted her implicitly with our baby from night one which was critical for us as anxious new parents. Marilou's calm, professional, and warm presence made us feel so at ease during a very vulnerable time. We truly loved our time with her and are so grateful for the care she provided. If you are looking for a doula who is knowledgeable, nurturing, and completely trustworthy, Marilou is amazing!

I reached out to find a birth doula and the initial meeting giving an overview of how they work was…read moreclear and straightforward. Doulas through this company are employees (not independent providers) and they stress that this is really good for always having a backup. We were then matched with 2 doula candidates and the scheduling process was easy and professional. However, we ultimately felt that these candidates were not properly trained or vetted. We never received any materials such as CVs for the doulas. The first doula said right away that she had never been a birth doula before and we would be her first birth. Her only experience was that she had been a night doula before. I was shocked that she had never even shadowed another birth doula as part of her training as a company employee. Bless her heart for being honest, but I did not want to pay to be her guinea pig. After this, I requested an additional candidate, but I was told the other one should be great. The second doula was also not a good fit. She kept emphasizing that at previous births hospital staff did not believe she was a birth doula (and thought she was just a family friend). It became clear why. I asked about her qualifications and she said she's working on her bachelor's degree even though she already has a master's degree. I thought this was strange and asked some follow up questions and ultimately could not determine what degree she had (maybe an associate's degree) or didn't have (definitely did not already have a master's). I also asked some basic medical questions about pain control and epidurals and she was not able to answer them. Ultimately we were able to find a wonderful birth doula through another matching company - experienced and with a real master's degree (in public health).

Enricka took care of our baby at night for the first 3 months of his life, starting right after we…read morebrought him home. She has so much experience with babies and families with new babies, and she helped us in so many more ways than I hoped for. In the earliest, most difficult nights, Enricka used her lactation training to help us get a better latch for happier, more efficient feeds. She snuggled with baby so I could sleep. She helped us with everything from how to prepare him for sleep, to optimizing a daytime schedule, to YES getting him to sleep all night. Enricka has a program that clearly works, but she was also really willing to work with us when I wanted to try something different. So, yeah, I highly recommend her!!

Enricka is nothing short of a miracle worker. By the time my baby was 3 months old, nights had…read morebecome so bad I was barely functional. To keep him asleep, I was feeding him all night (literally on and off from 11 to 7), and we never got more than a two-hour window, even at the beginning of the night. I needed help fast. Enricka was booked, but she offered to coach us over the phone and create a sleep (and feed) plan that included night weaning. I was skeptical but desperate. We did everything she said, and although there was some crying of course, there was no "crying it out." We were always there to provide comfort. Within three nights of implementing the plan, our baby had gone from a dozen night wakings to not waking up from bedtime until 5 in the morning. Within a week, he was no longer crying when we put him to bed but cooing in his crib. Enricka has been so kind and encouraging, and she's always available for all of our questions, big and small. She also supported my desire to exclusively breastfeed, and helped me maintain my supply as we transitioned away from night feedings. I truly can't say enough good things about Enricka. I'm not exaggerating when I say she gave me back my life! I only wish I had worked with her when I had my first baby. I would have saved myself so much suffering.

My husband and I had a wonderful experience working with Alana Corrin through Healthy Mamas,…read moreHealthy Babies. First, learning about the services and speaking with Amber was great. She is highly organized and very responsive. I also loved the online mom support groups with different topics covered each week - these were so helpful! For the doula services, Alana was wonderful. She is very laid back and easy to talk to while also being super knowledgable and attentive. I wasn't sure if I was going to try to have a natural birth or get an epidural and I felt like Alana was ready to support me no matter what option I wound up choosing. Also, my husband tends to be very anxious around any medical or hospital setting so we weren't sure if he would be able to be with me for all of labor and delivery. Our meeting before birth was great because Alana was able to listen to his concerns and talk him through what L&D would be like so he wouldn't be so nervous. We only wound up being able to have one pre-birth meeting because my baby decided to show up 6.5 weeks early! Thankfully, Alana was able to meet us at the hospital within an hour of my husband calling her (around 3am??). My labor proceeded very quickly and we were both overwhelmed because we had not anticipated having our baby that early. Alana remained a calm and consistent presence throughout my labor and for a while after delivery after they took my baby to the NICU. She was also able to ask the nurses and doctors questions we had completely forgotten to ask and kept us up to date with everything that was happening. My husband wound up being able to stay for most of L&D and I think a lot of that has to do with Alana being there - we both felt fully supported the entire time. We had three post-partum sessions with Alana and they were also incredibly helpful. I would definitely recommend her to others and would love to work with her again if we wind up having another baby (hopefully closer to my due date next time, hehe)!

Ok, I gave 4 stars to highlight the comment. I'm honestly not sure what the right number of stars…read moreis. We consulted and ended up NOT hiring her (we had 1 video appointment). She seems to know things well, no concerns there, but we were a bit put off by the very commercial set up, ie, the initial consultation had a charge while all the other doulas were ok to do a free into over video. Then we got cut off because the initial intro appointment was so time limited (I think it was 15 minutes if I recall). Her regular emails are helpful, but we ended up not hiring her just because it seemed so money driven (her prices are on the high end, which looking at the reviews does seem to be somewhat justified).

I reached out to a few doulas and felt an immediate connection with Alexis. From the first moment…read morewe spoke, she was so generous with her time and wisdom, as well as personal anecdotes to help me get a better sense of the types of scenarios we should be thinking through. She also helped me navigate the world of prenatal care - sharing the names of a wonderful birth class, prenatal masseuse and chiropractor that kept me in decent shape up until my birth. During labor, Alexis was a perfect partner to my husband and me. My labor was long, and having Alexis there with us meant that I always had a rested partner to help me through labor. She also helped us navigate the many decisions that inevitably arise during birth, and I can honestly say that while it didn't go according to "plan," it was one of the most beautiful moments of my life and I give Alexis so much credit for that. She's incredibly passionate about what she does and even after birth, was an incredible resource and partner to us in those early, uncertain weeks. We're lucky to have her in the Bay Area!

This is a long over due review. Alexis was my doula for the birth of my second son (7/24/14). My…read morehusband and I couldn't have done it without her. I contacted Alexis late into my pregnancy because I really wanted my second birth to be without an epidural. I didn't have the best experience with my first birth and I really wanted this time to be different. Alexis reassured me that this was a different birth and that my body was meant for this. From the moment I spoke to her I knew she was meant to be a doula. She is super calm and sweet and you can tell she loves what she does. We met shortly there after and I didn't have to interview anyone else (although I spoke to many over the phone). I wasn't too happy with my doctor at the time and Alexis not only knew who he was but helped me research other doctors and suggested many others to me.. She always responded to all of my silly questions and concerns and helped me come up with a birth plan. The day I went into labor I called Alexis and she gave me the option to come over or let me keep laboring on my own at home and meet me later. I felt calm and confident so I stayed in the tub and labored from home and stayed in touch with her. She could tell just by talking to me if I was close or not. When the time came I called Alexis and we met at the hospital. I can honestly say that thanks to Alexis I was able to have an un-medicated birth, my husband said it was the best money we have ever spent (and he was hesitant about getting a doula). Alexis helped me through the contractions and helped me remain calm. She even stayed long after to help in any way that she could. The only regret I have is that I didn't take any pictures with her that day.

We could not give a higher recommendation to our doula and new friend, Clara Love!…read more From the start of our pregnancy journey, my husband and I knew we wanted to work with a doula. Prior to finding Clara I met with 3 other doulas - but from the moment I met Clara I could tell she was special, and I could not be more grateful our paths crossed and she was available! Clara's presence alone impacts the atmosphere of any room she enters. She brings the most warm and loving energy to all interactions and situations. This was invaluable throughout our pregnancy and in particular during our son's birth. The notes, photos, and birth story she thoughtfully captured have enabled us to relive this incredibly special moment again and again. In addition to her aura of warmth and kindness, Clara is incredibly knowledgeable. One of the distinctive elements of Clara's doula package is the 1:1 breastfeeding session and lactation resources she offers in the final stages of pregnancy. With this in hand and with Clara by our side, our first experience breastfeeding immediately following our son's birth was so beautiful. With Clara's help our son latched well and quickly at the outset, which I believe was an integral part of us having such a positive postpartum experience. Clara genuinely cares about the women and families she supports. She was so thoughtful and conscientious about checking in with my husband and me in the weeks following our son's birth and provided some invaluable guidance when my milk came in and with other helpful tips for first time parents. Again, we could not be more grateful to have found Clara! Her support and care helped instill us with confidence that has made our journey into parenthood as smooth and joyful as possible. A thousand thank yous, Clara!

Clara went beyond our expectations of support as a doula. She became part of the family while still…read moregiving us space when needed. She helped us navigate a complicated labor like a pro, facilitating an incredible experience. She took lots of time to support us in the weeks leading up to birth and answered any questions we had. We highly recommend Clara as a doula who is extremely knowledgeable and passionate about taking care of the family while bringing baby earthside and honoring birth preferences along the way!

My partner and I recently completed the Hypnobirthing three week course at Brilliant Births. We had…read morean absolutely incredible experience, for many reasons--The information we learned was invaluable, but also the instructors' teaching styles and depth of personal experience they offered was appreciated, comforting, and helpful. They clearly have a deep well of wisdom and experience-based expertise to share. We started our class with Keira and absolutely loved her--originally we were a bit bummed to know we would have a different instructor for our last day of the course. However, it turned out that Heidi was equitably wonderful and all things lovely-- instead of only one great instructor and guide, we ended up with two...which leads me to believe you'll be in skilled hands with anyone you interact with at BB. We will definitely be returning to take advantage of their other offerings!

I reached out to Brilliant Births to find a birth doula. They offer a matching service and…read moreconnected me to 3 doulas who work independently (not employees of BB). We were really fortunate to find our birth doula (who we love!), but the other 2 candidates were not very impressive. The first doula missed our appointment with no follow-up communication. We were initially confused and thought she was the coordinator for BB, because she only communicated by text. The actual meeting was just by telephone so there was no face-to-face interaction, which felt strange. We could've easily FaceTimed or Zoomed. So communication and reliability were not great. The second doula abruptly canceled our half-hour appointment when we were 10 minutes late for a 30-minute appointment due to my husband wrapping up a Zoom meeting. During our appointment time, she was responding to my emails (in which I apologized for being late), but insisted she could no longer meet with us. I thought this was a really bad sign about what she would be like to work with - labor and delivery is rarely precisely timed and some flexibility is needed. In addition, her email said that she lives in Portola Valley, but we live Berkeley (also where Brilliant Births is located). This also struck me as strange, because it would take 1.5 hours for her to arrive to meet us at the hospital, which is not ideal.

Working with Annie was one of the best decisions I made as a new mom. From the moment she stepped…read moreinto our home, I felt a wave of calm and reassurance that I didn't even realize I needed. She brought so much knowledge, patience, and warmth -- not only to my baby's care but to mine as well. Annie gently guided me through things that had felt intimidating at first. I'll never forget the first time she showed me how to bathe my daughter -- she took the time to walk me through each step, making sure I felt confident and safe. She taught me how to read my baby's cues when she was overtired and showed me soothing techniques that helped her go down to sleep during the day, even when she was fussy. When it came to feeding, Annie supported me in introducing a bottle -- helping me find the right position, pace, and environment so my baby could take it comfortably. She also taught me how to play with her in ways that were developmentally appropriate and engaging, which helped me build a real bond during those early days when I sometimes felt unsure. Annie gave me strategies to make tummy time more enjoyable for my daughter-- and even fun! One of the most meaningful gifts Annie gave me, though, was emotional support. Postpartum can be incredibly isolating and raw, and Annie always checked in on me -- not just the baby. She created space for me to share what I was feeling, offered thoughtful reflections, and never made me feel judged or alone. She was a steady, grounding presence during a time when I desperately needed one. Annie is more than a postpartum doula -- she's a teacher, a nurturer, and an unwavering support system. I'm endlessly grateful for everything she brought into our lives.

It's hard to describe what Annie meant to us, but suffice it to say that we recommend Annie with…read moreour whole hearts. She cared for our newborn in a way that not only met his needs but provided love and comfort so he could thrive. And her care for me was essential to my recovery. One of Annie's superpowers is her ability to connect with people, and she brings this to bear in how she approaches her role supporting parents. I really appreciated her interest in getting to know us, how we think, and how we want to parent (and helping us flesh that out at a deeply introspective time). Rather than being prescriptive in her advice, she supported us in figuring out how to do it our way with perspective, knowledge, resources, compassion, and reinforcement. If anyone is having to balance day & night time support - I'd highly recommend seeking some help during the day. It wasn't something I knew existed until our friends recommended Annie, but it turned out to be invaluable. As a first time mom, I didn't realize beforehand that the days can as full on as the nights and there's a lot we need other than sleep. Not to mention that during the day, we greatly benefitted from Annie's expertise and friendly shoulder. And most importantly, it was important to us that our baby have many sources of loving care, and we are lucky that Annie is part of that village. Annie is truly invested in the wellbeing of her babies and mamas (and whole families!). If you have the privilege of working with her, it's a must!

As a new parent, the postpartum period is challenging enough without having to deal with the stress…read moreand disappointment of a difficult agency. While Stork and Sprout does have some excellent doulas on its team who provided great support and coaching, my experience with the agency's leadership was overwhelmingly negative. We had a particularly difficult time with Brittany. She demonstrated a pattern of manipulation, gaslighting, and lying, both to us and, from what I understand, to her own employees. Our contract promised consistent coverage, but the scheduling was erratic and communication was poor. We were left to wonder many nights if we would have support, and for several weeks, we only received 1 to 2 days of support instead of the 6 to 7 we paid for. When we requested a refund for the services not provided, Brittany refused and even fought our bank with out-of-context emails and more lies. She claims she "offered a refund" but is even today refusing to honor it as she says in the response. The lack of professionalism extended to some of the staff as well; one sick doula was sent to our home and intentionally caused our newborn physical pain. Brittany treated us like we were the difficult ones and responded with empathy-less chatGPT emails to manage the situation. We were also led to believe we would have one primary doula with a backup, but over the course of our service, we had seven different doulas come to our home. This complete lack of continuity made an already difficult period even more stressful. Based on my experience, I would advise new parents to skip Stork and Sprout and work directly with an independent doula. You will not only save the 30-40% extra fee the agency charges for scheduling, but you will also avoid the toxic and difficult management. This experience is unacceptable for a service that costs tens of thousands of dollars and demands payment upfront months ahead of providing the service. We were not able to switch easily due to the inflexible Carrot reimbursement process through the employer.

I truly couldn't have accomplished my VBAC goals without the incredible support of the Stork and…read moreSprout birth doula team. From the very first moment I needed them through labor and all the way until I was settled into the maternity floor with my new little boy, they were there every step of the way. Their calm presence, deep knowledge, encouragement, and advocacy made all the difference during such an intense and meaningful experience. I felt supported, empowered, and never alone. I am beyond grateful for their care and dedication and would wholeheartedly recommend Stork and Sprout to anyone preparing for birth--especially those pursuing a VBAC.

Biba is amazing. After bringing home our second child, after a long stay at the hospital, my wife…read moreand I were complete zombies. We hired Biba and she was able to help us get some rest, and gave us some amazing advice in caring for our son going forward. We only worked with Biba a handful of nights, but my wife and I still talk about her as if she was some visiting angel. I enthusiastically recommend Biba to any new parents.

Biba is amazing and has a natural way with babies. She was with me at my second birth and worked…read morefor us for 4 years following. My second child was a very fussy baby and had colic. Biba saved us. Other then myself Biba was the only one that could calm and sooth our baby. She is so loving, intuitive and calming . Though she is a trained doula Biba's skills are not learned-she is truly a natural with babies and understands their needs and how to love and nurture both baby and Mother. AND an amazing cook! Her chicken soup will help anyone!