If you're looking to detox, Ritz is where you want to be. I battled opiate addiction for 7 years, 5…read moreof those on fentanyl and honestly, I was terrified of going through withdrawal. It took a friend convincing me to get help and give Ritz a shot, and honestly, it was the best decision I ever made. The staff really knows what they're doing when it comes to this disease, and they helped me finally get off fentanyl for good. Ritz is clean, cozy, and has this chill vibe that makes it easy to settle in and focus on getting better. What I loved most was how the team treated me , they actually listened, kept it real, and showed real compassion because many of them had been through the same struggles. They didn't just throw a one size fits all plan at me, they made a plan that fit meIt felt like a safe space where I could be open and vulnerable without any judgment. I met people there I never thought I'd even hang out with, but some of them turned out to be the best folks I've met. We even went on weekend outings that showed me how to have fun without drugs. Oh, and huge shoutout to Steve, the chef, seriously, the best food I've ever had.

Not the best experience, I was targeted by certain staff members and treated poorly at times. while…read moresome staff members were exceptionally helpful and supportive(Danielle, nick, Laura, Johanna, and Chantelle as well as the chef). The overall company was trying to get the most money out of my insurance as possible. I started off in the sober living facility and during Christmas time, I had covid over winter and had to take NyQuil and that was the first excuse for forcing me back into a rehab program that was not needed. My reason for being in the program in the first place was that I had 18 back to back surgeries over the past 4 years and was on opioids for a long period of time so this was a way to detox in a safe environment. There was no psychological addiction, just physical dependence to opioids. They lied about multiple addictions to medication(amphetamine addiction) that I was prescribed since childhood and used it to get more money through insurance. They also lied about an alcohol addiction, when I am medically intolerant to alcohol. When I got back to the sober living after this time I was talked about poorly among staff members and called "attention seeking" for asking for a few days off in order to visit 2 dying family members. Eventually someone in the group had consumed alcohol and told the staff which upset another client due to the unfairness and favoritism. This upset client gave me alcohol without my knowledge or consent and afterwards told the staff that I was drunk. This other client had been upset and doing things like this for 2 weeks prior to this incident. I believe he did this in order to prove a point that they will send people they dislike or with good insurance back to rehab in order to get more money. This client later confessed to me he had put alcohol in my drink without my consent and I had a reaction to the alcohol and was placed back into the rehab facility. I was put on addictive barbiturates and unnecessary medications for 2 days before my insurance denied coverage due to fraudulent services. The alcohol level was so low that there was no logical reason I needed to be there. I was then abandoned as a patient had had to find a new place to live in 2 hours or I was out on the street. Remember it's just a business. They don't actually care about you. They left another 2 of my friends on their own where one eventually fell into a coma following her abandonment. Something else they did was contact my pharmacy and told them never to fill any of my prescriptions ever from any doctor. I was no longer under their care at all. I'm a disabled person and this made it very difficult to obtain medication that I needed. This is a HIPPA violation for sure.

First and foremost this place is very accommodating, the house my exhusband was at was very nice ,…read moreBUT there were bed bugs found and one room was quickly addressed the others just got ignored , GROSS , second I noticed a multiple personal text message from one of the group leaders (therapists) to my ex husbands cellphone after group hours, that was not in relation to any group stuff , if that's not RED flag I don't know what is to me that was unprofessional and the staff shouldn't be crossing the line like that . The houses are very nice heard the groups are good but I felt like the other stuff should be spoken up on .

My experience was truly life changing. From the moment I arrived I felt supported and understood…read more The BHT's were fantastic, especially Calli and Launi. I Would highly recommend this rehab facility to anyone looking to get help with recovery.

I've been to several treatment centers throughout the years of my addiction. ​Luxe has been the…read morebest one by far. The rooms are huge, beds are comfortable, we had chef that met my vegetarian needs. But most importantly the staff there were amazing. Times when I thought I couldn't do it they took time to talk to me and made me feel like I could. They also took us out on fun outings. Even days after my treatment was done I would get follow up calls which showed me they really cared. Thank you so much Luxe for helping me with my new way of life clean and sober.

Staff was really cool and helpful. Only issues was w the sober living aspect. One of the house…read moremanagers was on a power trip and very unprofessional. Besides that this is a good place to get clean

great food. artentive staff. A lil too attentive. But very friendly and caring. Strict guidelines…read moreto provide structure and routine. Even a lil pampering. Highly greatful for all their support and care.

I woke up to a text message from my son saying he took an Uber to a recovery center. As happy as I…read morewas that he was at a treatment center , I was still full of anxiety. As a mother, my son has been in and out of treatment for several years . Not every rehab center is focused on recovery. That has not been the case at Ritz Recovery . Mike has been so responsive and kind from the start. He took an anxious mom and assured me that he would work with my family . He has offered my son the same type of compassion . The staff at Ritz Recovery works with clients and offers each and everyone an individual treatment plan. Ritz Recovery is nestled in Hollywood Hills with a beautiful view. The environment is very welcoming. Healing and recovery start with safety and security . I believe an individual has to heal from the inside out . The home offers a family unit . A huge shout out to the staff who always make me feel welcome. When a family member gets sick the family unit gets sick. As a family we are learning to heal together . I would highly recommend this place to anyone who is taking recovery seriously. Seeing the light in my child's eyes turn back on is all I want . Thank you Ritz Recovery for helping us .

Having been in inpatient settings of many varieties, this is by far the best save the Mayo Clinic…read morein MN. If you're queer and don't feel safe in cis-hetero spaces this is the spot for you. Rehab and recovery is hard, La Fuente makes it easy. They actually care. There are amazing experiences to be had at somewhere as unique as La Fuente. Their clinicians and BHTs are fabulous. Their alumni are prolific in the recovery community in LA and have produced some incredible and successful people. Give it a try.

The best in LGBT care for those struggling with drugs and alcohol. In network with most insurance…read moreproviders

My mom was pleased with the care that she had here. she said, "the staff was very sweet and…read moreunderstanding." Thank you guys and gals for your help and for treating my wonderful mom.

NOTE: This factual and timely review has been taken down twice already. Burbank Rehab REALLY does…read morenot want the public to see the truth: Facility-wide scabies infestation has been left unaddressed for months. Patients have developed severe infections from the their scabies bites, requiring multi-day hospitalization. Facility management continues to ignore this life-threatening problem. The County Health Department has currently been ON-SITE daily for more than a week now. Avoid Longwood Management owned facilities if you care about your loved ones.

Self pay option only. Richard the owner does a good job with his treatment centers. Yet this one…read morethere is no insurance accepted. And the facility itself is not worth that enormous price tag that comes with it.

From the owner: Personalized Luxury Drug & Alcohol Care in an Intimate Environment - Nestled in the mountains of…read morethe famous LA bird streets, our Hollywood Hills property offers breathtaking LA skyline views with stunning mid-century modern architecture. Enjoy access to private pool and fitness center while relaxing in Southern California breeze. Star gaze by our outdoor firepit or enjoy views through floor-to-ceiling windows. This home provides privacy and tranquility for successful recovery. We specialize in luxury addiction treatment combining evidence-based therapies (cognitive-behavioral therapy, dialectical behavior therapy, motivational interviewing, somatic trauma therapy) with resort-style amenities. Our individualized programs feature high staff-to-patient ratios ensuring personalized attention throughout recovery. Comprehensive services include medical detox, individual and group therapy, family therapy, and holistic wellness practices. Luxury amenities include private ensuite rooms, gourmet meals by professional chefs, state-of-the-art fitness facilities, luxurious pool, and spa-like wellness treatments including therapeutic massages and specialized recovery therapies. Our holistic approach incorporates meditation, yoga, fitness, and nutritional education into treatment programs designed for adults seeking drug and alcohol recovery in a serene mountain setting.

New management is solid, this is now a true rehab facility, patients are in good hands with the…read morenursing team and C.N.A.s are friendly. They are responsive to your needs. I would recommend this place.

This place is a scam. They will charge your insurance even though they are not nurses . They don't…read morehelp out with anything, having your family members lay down only and be told that if they have to use the restroom for anything to do it on a doggy pad. If you actually love your family don't leave them there.

White lotus chateau is for the woman who wishes to harness back her self esteem and achieve her…read moregoals in a safe and beautiful environment. The home is a true Hollywood chateau- all white inside with big comfortable couches and beds with down comforters and pillows- complete with robes and pillows. The sparkling clean kitchen overlooks the hills and there are smart TV's upstairs and downstairs. Outside it's quiet and serene- there are porches, balconies and decks to relax and meditate surrounded by nature and views. The Hollywood sign hike is in walking distance, as well as restaurants and shops. What makes it truly special is that the owner, Gian, comes in every day to provide assistance in guiding each woman in the right direction. I learned that in a loving environment like this, it's safe to be transparent. There are good vibes in this home and I've been able to bring all of my challenges however big or small, to the table to work out. They care here! I know that at the chateau my well being is not just my priority, but also a top priority for Gian and the lovely Marie! Each morning rides are provided to popular local meetings- and at night curfews are reasonable (11:30 on weekdays and 12:30 on weekends). This is the place to become healthy and strong again. It is unlike any sober living in Los Angeles and I highly, highly recommend giving yourself the treat of living here.

Gia and Marie will make sure you get all your meetings. This is a structured sober living located…read morein the beautiful Hollywood Hills. I worked in the high-end treatment field in Malibu. So I am familiar with a treatment centers & sober living environment! I would highly recommend this sober living. The house is spotless and beautifully designed. I feel like this sober living is a hidden GEM. I highly recommend that you send your love ones here. I stayed for five months and made connections with with several women. FIVE Stars all the way!!!

I wanted to take a moment to recognize the outstanding staff at this facility. I have experienced…read moremany recovery programs throughout the Malibu area, and it is rare to see a center run with this level of professionalism, organization, and care. The standards here are clearly very high, and it shows in how the program operates day to day. Jackson is the most impeccable therapist I have ever been which beyond/ He deserves I much larger salary bonus because the people who pay for your business. He is the one who keeps this business thriving and also the people that keep them living. One small note: earlier I mentioned being asked to write a review by Michael Carbone (while I was leaving with my fiancé)...as I was leaving with my fiancé...all Michael Carbone is - a money=hungry dick (and he will send his clients to the worse-of THE WORSE) just to get rid of you, he is nothing but what I call...a loser). In my experience, he approached me in a way that felt more like an attempt to shame me than to communicate respectfully. That interaction stood out as a low point in an otherwise very professionally run program. A special thank you to Anna for her kindness, attentiveness, and professionalism. Staff members like her help create an environment that feels supportive, respectful, and structured. The entire team deserves credit for maintaining such a well-run program and for the dedication they show to everyone who walks through the doors. One of the most important aspects of any recovery environment is the community, and this facility does an excellent job vetting its clientele. Being surrounded by like-minded individuals who are serious about their sobriety makes a meaningful difference in the overall experience. The culinary program seemed to reflect more of what the chef personally preferred to prepare and eat, rather than offering much variety for residents. That said, it does not take away from the professionalism and quality demonstrated by the rest of the staff. Overall, this program stands out for the way it is run. The staff, the structure, and the level of care they provide set a strong standard among recovery programs in the Malibu area. If Michael Carbone did not act the way he did at the last moment, this would be five stars. But due to his neglicence, you ruined 3 people's lives. They all relapsed, and if I do, I will make sure this never happens again. So sad, you prey.

I'd like to start off by saying that if it wasn't for Alta Centers, I'd either be in Jail or worse…read more I definitely wouldn't be honored with an opportunity to leave this review. Alta Centers and it's Professional Staff literally saved my life. They didn't turn their back on me when I showed up in a drunken blackout, not once but four times within a span of one week. Apparently I kept leaving and have little to no memory of these events. Today, I can admit to my inappropriate behavior because the person that was broken and in a dark place the day I showed up is not the sober person that's leaving this review. The Staff literally cared and showed me love throughout my stay there because I didn't have it for myself. Everyone played a vital roll in my recovery. Shannon (my Case Manager), pulling me aside several times during my stay and help me come up with a solid plan for my discharge and aftercare. Lee (Alta Center's Chef), by convincing me to return to Alta Centers during my drunken binge and providing TOP NOTCH meals on a daily. Ana (Owner), for showing compassion and care for me and allowed space for any concerns that me or the other clients needed. Ilya (my Therapist), who really provided a safe space for me to vent, keeping me engaged in my concerns or problems and providing me with useful feedback. Jordan, Jackson, "T", Carboni, Jolyon for feedback when I was questioning things about myself or my progress. Keely for her world of knowledge and insight to my situation. Jade for providing me with ideas on how to approach my issues pertaining to my relationship with my daughter. Deanna for providing an ear for me to vent and giving me no BS kinda feedback. Maxine for helping me see hope when I couldn't see or feel it for myself. Silvia (Alta Center's Nurse), for not only caring for me but being present if I needed to vent. Other Staff members who moved on to bigger things in their respective lives (Eden, Lee, Jenny, Page, Alex and others), but left a huge imprint in my life. I could write so much more about the blessings provided to me by this place. If you've read this far, thank you for your time, patience and I'm guessing you get the point that I'm trying to make. Alta Centers wasn't just a rehab for me, it became my home away from home and inherited life long friendships. I don't say it lightly when I tell you, this place and it's Staff literally saved my life and probably kept me away for a prison sentence. If you know, you know and you know who you are lol. Thank you for not letting me drive that day. Thank you from the bottom of my heart to each and every one of you...I will be forever indebted to you guy's/gal's for giving me my life back and loving me when I couldn't love myself, let alone look at myself in the mirror. Lastly, if you wanna sober up and need professional staff who REALLY DO care and DO NOT shoot their wounded, then Alta Centers is the place you need to go to. Be forewarned, the desperation and work needs to come from you. Surrender to the process and watch how your life (and the lives of your loved ones who were caught in the crossfire) blossoms before your eyes.