I feel a three star rating is more than fair. Lonnie, the sales rep, followed up in a timely…read morefashion to measure plantation shutters for our home. The issue arose when after we discussed in detail which side the the opening hinge should be on the shutters, he still got it wrong on one of the windows. My fault for not going over the contract in detail before I signed, but as there was only one way for the shutter to open without hitting an adjacent wall, I assumed he had indicated the opening side correctly. Wrong! This became apparent when the shutters were installed. Three out of the four were done correctly and we are pleased with them. We did not accept the one with the incorrect opening side as besides the fact the hinge opened from the wrong side, it was damaged in shipment. We were told by Lonnie they would deliver a new shutter but the opening side could not be changed. Nor would he accept any responsibility in his part of this misunderstanding. We sent a complaint to corporate and the owner of this franchise called to discuss. We finally agreed to split the difference and call it good. My issue is with Lonnie's condescending attitude over the phone. He did not accept any responsibility for the error, blaming me as I signed the contract written as it was. We had planned to order more shutters for the rest of the house, depending on our initial experience with Budget Blinds. Needless to say, we have ordered the bulk of our shutters elsewhere due to a less than positive experience with this franchise. The quality is good, however if you do order from these folks, be aware a dispute may not be handled professionally.

My experience working with Budget Blinds was so pleasant. Mr. Greg and Mrs. Anne took their time…read moreexplaining every type of shade/blind covering etc. and walked through each room with samples to pick the perfect colors for my home. THE SAMPLES ARE ENDLESS!! We chose a Woven Wood and they look absolutely beautiful in each room. They were so professional and thorough through the process. Shane, the installer, was so friendly and was in and out in no time. I have gotten so many compliments how perfect my window coverings are when visitors come. They also have great pricing; look no further! I promise you will not be disappointed using Budget Blinds. Thank you again for the beautiful work done in my home and I will be contacting you guys again in the future!!

I have used Made in the Shade for several projects now - both commercial and residential. After my…read morefirst experience, I wouldn't consider using anyone else. Pricing, product selection and installation couldn't be beat. All appointments were kept and estimated timelines were met. I could not be any happier. Rhonda's knowledge and service are unparalleled. You definitely won't regret a thing!!

Rhonda with Made in the Shade was wonderful to work with on my window shade project. She was very…read morefriendly and helpful during the process of looking through a very wide selection of samples to make sure I got exactly what I wanted. This is the second time I have used her and I would definitely recommend Made in the Shade if you have any window covering needs.

Worked with Trent to finally get some bahama shudders installed to keep the afternoon sun out of…read moreour living room. He was easy to work with, offered suggestions on colors to match the exterior of the house and was able to get the job done quickly. Would recommend.

Okay..these guys rock. locally owned, operated and manufactured and best prices for colonial and…read moreroll down shutters. Adding to that great customer service both in the office and when on the jobsite. Had other companies come out and give me quotes and all I can is yucky feeling. Keep up the good work to this company

Their customer service is the worst I've ever experienced. I ordered a shade to match the other two…read moreon my back porch. The owner promised to come out twice and never showed. When he finally did, he was late. He measured and said he would give me a price within a couple of days. Weeks later--only after I reached out--I learned the paperwork had been sitting in his truck the whole time. After we finally placed the order, they quoted 8-12 weeks. That was fine. But once 12 weeks passed and I started calling for an update, no one in the office--including the person who took my payment--had any idea what company the shade had been ordered from or when it might arrive. I spoke with four different employees, and none could help. When I asked one man named Bruce when the owner would call me back, he said, "I guess whenever he calls." To be fair, the installation crew themselves were polite and kind. They even came back to fix mistakes from the first visit and were pleasant throughout. Unfortunately, the professionalism of the installers doesn't make up for the complete lack of communication and accountability from the office and owner. I cannot recommend this company and will never use them again.

They were fast and efficient. The installer was very polite and had everything cleaned up when he…read morewas finished. I highly recommended this company. The work also looks amazing

very good work.Two men did a good job and they were fast. I…read morewill recommend LAS to my friends.

I used LAS Shutters company out of Metairie La, The most professional company I've ever dealt with…read more Start to finish, the measurements are so precise and the shutters are of the highest Quality. Kudos to the workers they are very pleasant nice and professional. They are not one of the best company, they are the best Company Period. JGP. Zachary La,