We have called up Barb for several jobs in our home and she always delivers. I can give her a vague…read moreidea of what's needed and she brings all the samples and tells me the best option for my needs. Prompt service always and she has great taste. Yes the product is 'pricy' but window coverings should last a long time and are an investment. We have been 100% satisfied every time.

I had a great experience with blinds are beautiful. Starting from when I first called. The blinds…read morewe picked ended up exactly what I wanted. Thank you. I will use them again.

Had the owner come down, take measurements for curtains. Owner took the measurements himself. Also…read morehad plans for valences to be installed. Then the installer came and hung the curtains and everything was off. The rod was too short and curtain panels not wide enough. The installer said nothing. I called the store back and the owner never took my calls or ever called me back. I was left talking to the store manager who had no idea what to say and continuously said she had no idea why the owner was acting this way. I did eventually get my full refund but it wasn't until I confronted the store manager and demanded it. Absolutely horrible service from this place and the owner is very unprofessional.

Henderson Hwy Location…read more I do not recommend this place and won't to anyone. After my initial purchases I decided to buy another blind. After this last purchase I have 2 more to purchase as well as a friend wants patio doors blinds from them because I had a good experience previously. Not so much this time. The blind was installed and I decided I wanted to purchase 2 valances for 2 of the previous blinds. The installer measured for the valances after installing the blind. About a week later I noticed the blind that was just installed was a roll in and all my previous ones rolled over so I wanted a roll over. I contacted them and an appointment was made but the day wasn't good for me. Well, it's now over 7 weeks since they replied when I said that day wasn't good for me. I've sent numerous emails with no reply. I've called at least 3 times, no one called back. I finally sent an email stating I no longer cared about the blind rolling the wrong way as it wasn't worth the hassle. And seeing as no one was contacting me anyway. I said I just want a price for the 2 valances. After numerous emails and calls I left a message saying I'd like a call or it would seem I'd have to go to the store to see what the issue is. I now believe due to the fact it was the owner who got the order wrong they didn't want to admit it and rectify the issue. Now my friend and a couple co-workers who were going to get prices for blinds are having second thoughts. I've told them to buy elsewhere and will continue to let people know about the pathetic customer service and warranty. I'll also be posting a review on Yelp, Facebook Small Business reviews as well places. I've seen others also state the same. They were not getting replies. For how expensive these blinds are, and no deal at that, DO NOT WASTE your money and time as they have zero customer service. Especially when they've made an error in the order. I would assume their warranty is also useless. Time will tell.

Pay More for Less I…read morewent to Superblinds and I went to Home Depot. Home Depot gave me a quote at least 15% less than Superblinds. I told Superblinds and showed them my Home Depot quote. Superblinds has a price matching policy and I'd given them a $1000. deposit on the Superblinds order. Nonetheless, Superblinds did not price match. Not only did they not price match, but they were going to charge me ($200.?) for the home visit when I asked for my deposit to be refunded. I was stuck paying more. Superblinds did not honor their price-match policy, stuck in hidden design consultation fees, and stymied my attempt to speak to the owner. I could not speak to the owner. Owner does not care to problem solve negative customer experiences. In conclusion, don't bother with Superblinds. At Home Depot, you'll get more for less. The financing options at Home Depot alone make it possible to forestall payment for a year. Home Depot took back my cousin's blinds, no questions asked, because she didn't like the colour and gave her blinds in a different colour. Superblinds couldn't do that and can't compete with Home Depot. If you want Hunter Douglas products (which don't age as well as they claim) go to Costco. Superblinds can't compete with Home Depot or Costco. Watch how Superblinds upsells, hides costs and gives the most expensive options first. Don't expect a price match. Stay away from Superblinds.

service is great till they get your money. Faulty install terrible repair…read more Bad experience all around. Please do not spend money there.

Great service. Would visit again. They are experts in their industry. We got Hunter Douglas remote…read moreblinds and we love them. 5 stars for the Blind Master team.

Terrible experience here. They do NOT stand by their work, and their shoddy repair job only lasted…read morefor just over a year (I am very careful with my blinds). They were very dismissive and rude. I will not return.

Very disappointed in this company. I took a risk on a local company and regret it! This chair cost…read moreme $3000, a major purchase I waited years to make. I'm an older woman with no children -- the chair has hardly been used. Unfortunately, after just over a year, flaws have come up in the upholstry. Elan/Verve Design + Workshop doesn't stand behind their product in any way. They want $1,400 to fix it. No offer of any kind of help other than to look for a cheaper upholstery shop to do repairs, but haven't heard back in 2 months. I expected so much better in quality and service. Save your money.

My husband and I were searching for well-made, stylish furniture all over Winnipeg. It seemed that…read moreeverywhere we went (the big name stores) had okay looking furniture made with particle board and cheap materials. We heard about Elan through a friend and ended up buying all of our furniture (couch, chair and storage ottoman) from there. Not only is everything made in Winnipeg, it's made with high quality materials and a hardwood frame. You also get to pick out your fabrics so you can custom design your furniture. The staff is extremely friendly and knowledgeable. They care as much about how good something will look in your home as you do. For the price (which is extremely comparable to every major store), you get 5x the quality and style. We love Elan!