If a customer is made to feel uncomfortable by sales associate for simply shopping, that is an issue. And giving a description of a person because you didn't catch their name is a very common thing. I didn't say she wasn't a good person. I simply shared my experience of how uncomfortable I was made to feel. It's sad that management or an owner wouldn't take a potential customers experience as valid. I felt what I felt. When a sales associate follows you around the store and continually asks you for help every time you touch something it makes you feel unwelcome. Like you should not be touching anything. read more

Love the taste level! Well edited Friendly staff A must shop directional store! Great value for what you buy! read more

Best customer service in retail hands down!!!!!! Everyone who works here especially Gabby is beyond kind, honest and truly give each customer 100000% of their time and energy to helping you feel beautiful. Love Bleu def recommend coming here for wardrobe staples and fabulous pieces and a wonderful shopping experience read more

My favorite go to store in LA, especially if I've got a red carpet event. Gab's the owner and her staff are not only helpful they' go about and beyond to help your every fashion need. If you want the best service and best new wardrobe this is your store too read more

Not the place for online sales. I recommend going though a department store - Nordstroms. The moment I called in and got an okay for my return they ended up exchanging my order and resending it to me. When I called back the customer service was terrible. I've never experienced such terrible customer service through a website. The manager had the audacity to imply that I was lying - telling me I didn't talk to someone prior to informing them of the return. Or that this person hadn't called me back. So there you have it, Bleu doesn't accept returns. In fact they'll try to lead you to believe they are doing you a favor. Never again will I shop with, Bleu. What outrageous service. read more

There's probably a lot of places you could blow $400 on a dress, but Bleu's selection is particularly well curated. I'm looking forward to their twice a year sales! read more

A friend introduced me to Bleu and I really enjoy shopping here. It IS a splurge to do so, but it's quite worthwhile. Bleu carries the kinds of pieces that if I fell in love seeing them on someone out on a Saturday night, I wouldn't begin to know where to look for them. So it's really convenient that the shop is small compared to a department store and that the ladies who work there are helpful in picking things out that go with your taste and that they also think will flatter your figure. Bleu carries both designers that you know already and local LA designers that as a New Yorker, I know nothing about. And I DO appreciate that they pull garments for you to try. This is great because when you're looking through the racks you have no idea how something fits (the sales girls do) and you might miss a really flattering cut, and because they get me trying new things that are a bit outside of what might normally catch my eye. If your style is feeling a little too repetitive -- this is a huge help and leads to fantastic discoveries! If you are on the shyer side, you may not be comfortable with it. My recommendation would be to simply let them know and also, don't take it personally as though someone is trying to push a sale. They're just outgoing friendly people giving real customer service. This is how shops used to be! It's also considered the VIP treatment -- it's what you pay for at a Neiman's or Saks! I feel like a local whenever I visit Bleu. Gabrielle has an amazing memory and remembers people's tastes, even though I've only met her twice now, she remembered my style the second time I entered the store. She's a high energy person who could probably get 10 things done at the same time. And she has fantastic taste in clothing! I think the reviews here more reflect people who might be on the shyer, more quiet side and mistake the vivaciousness of Bleu's staff and their style of customer service (which doesn't exist anymore unless you're willing to pay for VIP status elsewhere), as something other than what it is. So if you're looking for great style and staple statement garments for your wardrobe, stop-in. read more

Ok, may I first start with a little rant. I hate the word Bleu. It's like Blue but misspelled and that really annoys me for some reason. I wouldn't spell Glue Gleu, that would just be stupid. Ok, rant over. Sorry. ***Above rant has nothing to do with my review of this boutique. All righty, where shall I begin? The clothing racks are stuffed full of silky cocktail dresses, trendy blouses, playful prints, and colorful choices for your next party, dress up dinner, semi formal gala event... it's "People Magazines Style Issue" no doubt about it. I can imagine the frocks in this shop being worn by the actresses in the gossip glossies not only because they're trendy and fun but because the prices are kind of astronomical for what you're actually purchasing. Call me thrifty, but I can't fathom paying over $300 for a trendy cocktail dress. A classic vintage dress a couple doors down at "The Way We Wore", yes. A silk feel poly blend ruffle dress...not so much. But maybe I'm a little biased, I do love vintage afterall. While they do carry name brand labels, I'm just not a labels kind of gal. A friend of mine commented that the store has too much inventory to warrant the price tags. At first I was confused, then I thought of Forever 21 and how jam packed the store is but how bank friendly the prices are. Now, don't get me wrong, the quality at Bleu is much much better than Forever 21, but still, there's a bit of truth in what my wise friend says. Ok, I'm sounding a little negative, I do like Bleu. The girls that work here are friendly and chatty and really want to help you find that perfect little number. Their selection is always on trend for women between the ages of 16-28 (in my opinion, please don't hate me if you're older/younger and shop here!) There are a couple parking spaces in the back alley, otherwise metered parking on La Brea or park on the residential streets close by for up to 2 hrs. (Be sure to read the signs though!) read more

I adore the beautiful clothes in this store, but I am too terrified to ever go in! I came in once and was so harassed by the over zealous sales girls that I actually had to tell them to go away and leave me alone after three of them stood outside my dressing room and asked me to come out and show them every item I was trying on. After forcing them to go about their own business and letting me try on in peace, I actually bought an amazing Mason dress that I have literally worn to shreds, and every time I drive by and look at the beautiful things in the window, I want to go in so bad, but I am so frightened of them!! I recommend Bleu if you like the attention of a group of shopgirls all hailing from the Jessica Simpson school of beauty who will be your shadow from the moment you enter the store until they have that platinum card in their acrylic-nailed hands. And beware- after they convince you you must have that beautiful $600 dress, you have only seven days to return it (for exchange or store credit only). read more

Bleu is the best boutique in LA. The salespeople are awesome, so helpful and honest. They have an impressive variety for a shop their size, I can always find the perfect dress for any occasion here. And if they're having a sale, forgetaboutit, you MUST go. Amazing deals on beautiful pieces that you'll wear for years. read more

I love clothing. Sometimes when I'm having a particularly boring meeting, I sit and fantasize about what I'm going to wear or what that perfect shirt would look like. Despite my love of clothes however, I hate to shop. Its just so taxing and annoying. I hate the whole process. Except at Bleu. There's something about this store. They have something for everyone. The clothes are jammed into the racks and are generally organized by color. There's so much selection that it helps to ask the salesgirls if you know what it is you're looking for. If you don't know, its cool to just browse the racks. The store is definitely informed by the sensibilities of the owner who's named Gabby. She's super sweet, like that friend we all wish we had who knows all the good stores and hottest clubs, the one you go to when you need advice about what to wear on that fabulous first date. The store has lots of pretty dressy clothes. Gabby is definitely someone who likes going out. Maybe the reason I don't mind shopping here is because of the smallest salesman there. HIs name is George and he's very unassuming. He's got lots of toys and likes to sleep in the sun. (He's a whippet by the way). If you need clothes that will make you look amazing, go here. read more

I adore this boutique. Not only do they always have an impressive selection of beautiful clothes from hard-to-find lines (Christopher Deane, Mimi Turner, the Philip Lim goodies that are always instantly sold out), they actually make shopping a good experience! The sales personnel are helpful - like personal stylists - who make wonderful suggestions and hunt down your sizes. Miraculously, they accomplish this without being pushy or pressuring you. I agree with the other Yelpers that this is a place to go when you have an event to shop for (birthday, wedding, big night out). The clothing here is expensive but also special and beautiful - it isn't where I'd go for everyday duds. I have never walked into this store without falling in love with at least one thing though so your time is always well spent! The sales are also particularly good - nothing picked over and the discounts are legit. read more

tl;dr: Bleu has stunning clothes, savvy service, and is my favorite store in the world Bleu is my favorite store in the world, and I'm going to try to concisely tell you why: [clothes] 1. The inventory is constantly changing, always fresh, and always unique. 2. I got my high school prom & graduation dresses here, along with every dress I ever needed for balls and events in college, every NYE outfit I've worn for the last couple years, my favorite necklace, my favorite earrings -- and every time I wear a Bleu item out (either back home in LA or out on the town anywhere in the world) I get tons of compliments and I always feel like a million bucks. 3. The other reviews are correct when they say it's pricey, but it's not like they mark up their clothes. They just sell incredible pieces that happen to be expensive. It's an indulgence to go shopping here, but I adore everything I've ever bought. [service] 1. I have shopped here for years and never once been disappointed! From 16 up to girl-in-her-20s I feel respected and flattered and like I have a team of personal shoppers for an afternoon. 2. I recently bought something online from Bleu, and got an e-mail from the staff saying they tried it on and thought I'd fit in a different size better. Granted, they know me well enough to give me that treatment/know my dimensions, but they didn't have to go the extra mile like that and I'm certainly not a frequent enough customer to get extra-fancy-VIP treatment. That's just standard for them. 3. They're enthusiastic but not pushy -- as the owner, Gabrielle says "You've gotta love it." -- so if you're not keen on something they wouldn't dream of making you walk out with it. 4. Gabrielle is hands-down the sweetest person and it's such a treat to hang out with her while you shop. read more

This boutique has all the hottest styles and designer duds. The dream location to find a new cocktail dress or wedding reception wear. Everything is trendy clothing by quality brands. One pitfal it's expensive. I love my dress but really it's not black so how many uses will I be able to get out of this beautiful yellow dress. Probably not to many : / read more

First thing that hits my nose is a barrage of incense that resemble weed. No joke. I guess that might contribute how chill the front desk chick was, she wasn't too pushy when I walked in and resumed whatever she was doing. A lady called to check the store's inventory and the girl surprising got up and actually tried to look for the item the customer was requesting and even offered to place it on hold. The prices are steep but it's a boutique so I can't really expect them to be too affordable. One thing that did scare the living hell out of me was a greyhound on the couch near the entrance. I didn't notice the poor thing til I made a complete round of the store and was about to leave. It's right eye looked as if it was gashed out and it was all swollen. I wont go too much into detail but it looked like a rescue and I was afraid to ask about it. read more

Don't shop here!! This is the worst customer service I've ever experienced. The owner practices some sort of witchcraft. The smell in the boutique is so nauseating that I couldn't even buy an item without smelling the candles on it. She bullies her customers and employees. The items at way overpriced. The employees follow you around the store asking you so many personal questions. It's not a pleasant environment. Do yourself a favor and find another boutique to shop! After shopping a few times, an employee of theirs won't stop calling my phone! read more

TERRIBLE CUSTOMER SERVICE ! The owner is disgustingly RUDE, does not return calls, is trashy & money hungry. Also the 'no return policy' disables any real shopping, I tried to make a return the very next day, and they refused anything but store credit. So now I have a store credit that I'll never use because I don't want to be seen in that store or have any affiliation with it. read more

I LOVE this boutique! They never fail to deliver when I need cocktail dresses for the oh so many events that LA has to offer. Yes, it can be expensive but isn't it worth it when you want to look your best! They also carry Phillip Lim here, which is a huge plus in my book. Like most have mentioned, the sales staff here are super-friendly and very helpful, which is why I like shopping here even more because we all know how snotty the sales staff at other high end stores can be. Be sure to come when they have their awesome sales, you'll thank me for it! read more

This is my favorite boutique in LA! I have shopped here for several years (and now come back whenever I'm back in town after moving to San Francisco) and always walk out with a unique outfit that would have taken me months to find on my own otherwise. Yes it's a little pricy but that's what the brands they carry cost--since you will wear that dress 10 times without it falling apart it's well worth it! Plus they'll alway pull great stuff for you so you don't have to do it yourself :) Bottom line--if you're looking for a standout outfit that will look amazing on you, this is the place. read more

Scored a couple Generra tops from Bleu during one of their crazy sales. Super friendly and helpful staff, very casual atmosphere, none of the pretentious chilly attitude you typically get at stores this high end. Ulla Johnson, Philip Lim, Olga Kasputina, are just a few of the great designers they carry. read more

Here's the thing, I adore boutiques and would love to choose them over department stores any day. I am a big fan of small business owners so even if an item is marked up a few bucks I'll support them. However, the thing I find in LA is that department stores offer a much more comfortable atmosphere than boutiques in this city. Where I come from, it is the other way around. Bleu is cute, not too crammed and has a decent layout. I do agree the sales associates are too in your face. They sit outside the dressing room, bringing new items one after the other, which can be great, depending on what you're shopping for. I explained that I was looking for a dress for a black tie event for work. More than half of the dresses she kept bringing were not the least bit appropriate for a cocktail party, let alone black tie. The one dress I went gaga for didn't fit and they made no effort to try to get it in another size. I could tell they wanted a purchase right then and there or nothing at all. Also, the owner wasn't the least bit friendly. There was only one other customer present and she didn't speak to either of us even though she was sitting right in front of us the whole time. Every time I came out of the dressing room to show my sales girl the dress the owner would look me up and down, not make eye contact mind you, and look away. This always amazes me how store owners act as if you are wasting their time because they already seem to know you're not going to buy. I mean, so many people who have money don't feel the need to flaunt it, and just because someone doesn't purchase that day doesn't mean they won't the next. I totally fell in love with a blazer they had, but I left it there, went home and purchased it on-line from elsewhere. I hated paying shipping for it when I knew it was literally sitting two blocks away - but I did so simply because I did not want to give Bleu the sale. Customers keep small businesses in business - the owner really might want to remember that. Oh, and to top it off as they are trying their hardest to convince me a dress looks amazing on me, which it does not, they then tell me I can bring it back in 7 days for store credit only! I understand to an extent, but I think only being given 7 days AND not returning your money is just ridiculous. One or the other would be much more reasonable customer friendly. I mean, when I buy a nice dress I am of course hoping it will work, once I put the shoes, bag, jewelry all together - but you never know! This alone makes Bleu a place I just don't want to spend my money in. read more

I started my afternoon at Republic (which is right down the street, FYI!), and stumbled upon this store, Bleu Clothing! I am a lover of fashion and anything clothing related so this store really fit my needs. Not only do they carry items that Nordstroms and Bloomingdales have yet to carry, they have the best stylists working there to help cater to your needs. The girls have such a great sense of style in which they found me items I would of never have thought to pick out - that I now wear constantly. It's always great to have an outside view of what would look really good on you. What's also a perk, they will also hand you heels so you can see what those special dresses look with a pair of heels - without having to stand on your tippy toes in the dressing room (come on girls, we all know we do it). Thanks for a great time Bleu! I can't wait to wear my new dresses out! You girls rock!! FYI, there is parking in the back off of 6th to where you can park your car for (free!)! Yes Free! read more

I have mixed feelings about Bleu. The customer service can be absolutely great if you appreciate the ladies in the store making suggestions for things you can try on, or absolutely maddening if you just want to be left alone. they have gorgeous pieces and they are all very good at styling. but a personal peeve of mine is that I am a size 10 and it seems they usually stop at 8. i've bought a few 'blousy 8s' there over the years, but i cant help but find it sort of obnoxious that they cater to such a narrow (pun intended) market. so why would i go to Bleu for that Elizabeth and James blazer when I know for sure Saks will carry it in my size? and lastly, they call you. i am extremely not a fan of this. i have been removed from the list but man, that feels like an aggressive move. read more

I love this place! The people that work here are amazing, helpful and couldn't be friendlier. The selection is unbelievable. As a fashion challenged guy looking to buy gifts for his wife this place is the first and last stop. They always know what she wants! Can't recommend Bleu enough. read more

My favorite boutique of ALL time!! The staff is always so friendly and helpful - I never walk out with just one item! They are very good at selecting items that fit your style, body and occasion. Also, if you're looking for something particular, the staff is very good at remembering what you were looking for and giving you a call if something similar comes in. Best customer service! Love this store, they always have a great selection!! Will definitely keep coming back. xoxo read more

Great store with a beautiful selection. The employees were very attentive and helpful. Stumbled in here by chance and I will definitely be back! read more

I have three daughters, Alexandra, Hilary and Chloe. We all shop at Bleu and have for many years. We find the clothing selections are impossible to beat.. our "go to" store for any occasion. But, the service is impeccable. Gabby and her employees go out of their way to find the perfect dress or outfit. They are very quick at figuring out which clothes might suit you or the event best. They knock them selves out to please. We are all spoiled by their attention. They know their clients and their merchandise and can always make a match. Although Saks or Barneys might carry some of their lines you will never get the service they provide anywhere else!! We love them! read more

Not only does this La Brea Boutique have the most fabulous clothes, but the sales staff is bar none the BEST in the city! The "Bleu Crew" makes sure you leave loving every item you've purchased, and I've found that the outfits they've picked out for me are my default "go to" pieces for when I know I need to feel and look fabulous. This isn't a store-- it's a boutique, and Bleu knows it's well-dressed customers are its best advertising. It's like having a personal stylist "free with purchase." They have great stuff for work and awesome sales, too! read more

I purchased the jodie jean (current elliot) received the dark wash ticketed as the jody jean! They had me send them back and paid for basic shipping and then said once received would resend right jeans! so Im having to wait almost a month for one pair of jeans!!! Hoping that they are what I ordered!!! read more

Had a terrible incident at this store! I bought a shirt and, when I took it home, discovered a stain on it. I took it back and asked to get my money back. The owner of the store insisted instead she send it to the dry cleaner to get the stain out. I acquiesced, came back to pick it up and -- the stain was still there. The owner STILL would not let me get a refund and suggested I exchange it for another item in the store saying "the owner loves money". It was so tacky and awful! I have never returned and these idiots still leave messages to tell me to check out their new items. Please leave me alone! read more

This boutique has a pretty good selection of dresses and silky tops. The prices are what you would find for the designers anywhere else. Unless you luck out at some sale somewhere. I would come here more often if it weren't for the pushy sales girls. Don't get me wrong, they are friendly as hell. You just can't spend a second alone in the dressing room without them asking you how it's going and " I pulled this, isn't this cute?" So you are constantly opening the curtain half naked to look at some dress they pulled, that you already looked at and decided no against. It's not a huge store, I walked around for 15 minutes looking at everything, so if I didn't pull it, it probably means I don't want to try it on. I quickly got dressed and left. I guess if your shopping style is to have the sales girl guide you every step of the way, then this is your place. Sadly their sales style is too overbearing for me. read more

Terrible customer service and very unfriendly staff. I would not shop here again. Appears that all is well unless you need to return something....this store gave me the run-around on returning defective product and finally issued me a return authorization code after I threatened legal action.......the code they sent me was 666. LOL. Not the friendliest bunch. I had written a more detailed review but it appears that the owner went ahead and had it deleted. Pass. read more

I have been shopping at Bleu for years now and I would not be going back if it were not such a special place! I have bought clothing for myself size 10-12 and my daughter size 2-4 that have been both stylish, one of a kind and awesome.Im a professional with a taxing job,, my daughter is a 20 something who is built like a model and we both find exactly what we love and need- cute clothes that last, fit and are beautiful. They carry a variety of sizes and styles. I find the inventory to run the gambit, I always find one of a kind pieces that are fantastic and of the highest quality. The sales people are friendly and sooo knowledgeable and helpful, I have come to feel like they are family. Several of my friends are now loyal Bleu customers now also. Love, love, love the store. I had one issue over the last 10 years with a piece of jewelry which was dealt with quickly and totally to my satisfaction. All the greatest pieces in my and my daughters closet come from Bleu!!! They get to know you, make you comfortable and you leave with beautiful things...what could be better?? read more