Response time is fast. Quality service and will try to make you comfortable in your home until your…read moreappointment for installation. My first experience with this company was in 2021, my had just passed and they came to inspect. I had called that other company who tried to sell me a bigger unit & I would have to wait 1.5 wk for appt. Well Springfield explained the sizes need for your size home in which I found out my builder installed a unit too small. Either way Springfield set me up with a portable air conditioner until my appt date 4 days later. You'll that was thoughtful because the other big company always popping up doesn't offer that. Springfield also installed me a smart thermostat in 2021. This week as hot as it's been Christmas week it stopped working. I tried to trouble shoot from YouTube even going into the attic myself on Christmas morning. Well I found out I'm not equipped for it, I sent an inquiry to Springfield and someone came out yesterday. They promptly got it fixed it. You can have the big quantity of half satisfied customers. Everyone, if you want quality service and people who value their work, call Springfield because each time I've called they have did great. Even the same person came out to do my service so that says a lot over a 4 year time period. Thank you

Davis did an excellent job of servicing our three A/C units, was on time and very respectful…read more Also, Davis completed the entire process very quickly and efficiently. We give Springfield Heating and Air an unconditional reference. Jim and Brenda

Great business! They always text a picture of your technician and let you know they are on the way…read more Ashley and everyone else have been so sweet! We are part of their maintenance plan. They let us know about future possible repairs in plenty of time.

Air Max has been most reliable, dependable and a fair company to do business with. They follow up…read morewith maintenance on equipment installed. Their impeccable customers service and how they stand behind their excellent quality of work will have me doing business again with them in the future when my HVAC needs arise.

He did a great job checking out my unit and putting on the new dip bag! Nice to have someone who…read moreknows what they are doing!

Isiac Followed up on a toilet in our home that he had done…read moresome work on recently. He did a great job, we were hearing a noise.A little adjusting and the sound was gone We are really pleased with the employees that have come to our home and fixed issues. Thank you We will continue to be customers and will refer to friends and family

The gentleman who came diagnosed and fixed our problems quickly. He communicated well what was…read morewrong. Quick response.

My mom was having trouble with her toilets and when she called to make an appointment, they were…read morecourteous and prompt to respond. Mr. Bufkin and his employs did an outstanding job in getting the issue resolved. We will definitely use them again for any plumbing or HVAC issues.

Done Right Heating and AC are incredible. Great work and honest advice. That's hard to find these…read moredays.

My tech was super friendly and coordinated with my tenant to get to my property promptly to inspect…read morethe AC leak. He was a very nice person. He appeared to do a cursory review, was on his phone laughing and chatting the while he was there (per my tenant) however his inspection did not find the source of the leak. I was told "the area is dry, nothing leaking here, and the drain pan is dry." The leak slowly continued as my tenant's AC was being used, which caused further damage to my ceiling. (see pic) The service call was not cheap, nor was the problem resolved. A subsequent company found the issue to be a blocked condensation line and they unclogged it. I really wanted a better outcome, but unfortunately, it's now costing me even more as the damage is worse.