Sends bill straight to collections. A lot of these chathes i have no idea what they are for!! Just…read moreawful!

Great staff and care. With that being said, terrible Bookkeeping. Insurance paid for my services…read more My responsibility part never gets billed/mailed to me. A year later, I receive notices from a collections company. Totally absurd.

I recently went to the ER & ENT clinic. Was not a fan of either medical professional I saw. The…read morenurses were great! The professionals that get paid the big bucks, not so much. I feel for the reasons I went in I could have been given more explanation & for the one just please perform the procedure as to why I came in! I thought all she was there for was to earn her paycheck & move on with her day, not prove she was my dentist, G.I, nor point out a flaw or sorts that I had with my physical appearance!

Amazing patient care, primary care, specialists, surgeons, financial counseling, no matter which…read morepart of the hospital there is an employee to help!

Office visit charge issue. I initially called before setting up an appointment and spoke to the…read morescheduler and nurse to make sure I wasn't going to be charged for a new patient visit as I was not a new patient and have seen before. If I knew this was going to happen with the billing then I wouldn't have drove all that ways. I spoke to at least 3 different people there and I also spoke to someone at the Falls City office making sure I wasn't going to be charged a new patient charge and they told me I wouldn't since I was seen before. I have a follow up appointment and now I'm uncertain about even keeping that appointment because of this. That day I was charged $707 total for one day, 272 of that was the office visit. I have never in my lifetime have been charged a new patient charge like that even waiting a long time to go back to a Dr. I went back because of my bladder issues and I knew this specialist could resolve my problems. Both my mom and I have had problems in the past regarding this hospital including them charging my mom for something when she's on Medicaid which is illegal. Time to take ownership to their mistakes!