I would never recommend this place based on the experience I had…read more
I signed my son up in the summer of 2022. When it came time to make the payment, I attempted to pay twice, but both times I was told that the card machine was broken. At the time, I was eight months pregnant.
Shortly after, I had to be induced early due to complications. Five days after giving birth, I suffered a severe hemorrhage and went into cardiac arrest. Doctors performed CPR on me for about 30 minutes, and I was placed in a coma for two weeks. When I woke up, I had undergone multiple surgeries and had to learn how to walk again. My entire focus during that time was on surviving and recovering.
Because of everything that happened, the payments had completely slipped my mind and I had honestly forgotten all about it during my recovery.
During that time, the owner contacted me regarding two missed payments totaling $2,700. She told me that emails had been sent, but I never received any communication. When I explained the medical emergency and everything I had been through, I was met with a very rude response and was told that I needed to pay the full amount immediately or I would be sued.
I never said that I wouldn't pay what was owed. However, I was extremely disappointed by the complete lack of compassion and understanding given the life-threatening situation I had just gone through. I was given no time or flexibility to arrange payment, even though I had been unable to work for quite some time due to multiple surgeries and a long recovery.
A little compassion and understanding during such a difficult time would have made a big difference.