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    Black Tie Formals

    5.0 (5 reviews)
    Closed 10:00 am - 5:00 pm

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    Maison Hipp Custom Clothier

    Maison Hipp Custom Clothier

    4.0
    (8 reviews)
    1.0 mi
    $$

    After having custom made clothing every year for a work event (different tailors depending on the…read morecity we live in) this experience was so poor I would never recommend JT Vinson/Hipp clothing. Around June of 2022 my husband and I came in to have suits and shirts made for a work event in September. After picking everything out and eager for it's arrival I brought in a couple items to be altered. July 14 we picked up those 3 items which were altered beautifully and paid for them. After being told it would take a month for our items to come in we return September 2nd but ONLY to pick up my husbands shirts and a pair of pants and pay for almost all of the balance. Well every single shirt was made with the incorrect measurements, and were completely unwearable. But we had no choice as we had already paid for them and had to fly out for our work event September 4th. He had to make it work by hiding the ugly fitting shirts under blazers. Meanwhile I still didn't have my 2 shirts, my 2 suits, my husbands blazer and all hjs shirts had to be remade. October 22nd 2022 Kim sends us an email saying "I have your shirts here and Seth's remade shirts" Well I no longer needed them but we had already paid so I had her mail them to us. My husbands shirts STILL didn't fit. Now instead of tight arms and large waist they made the arms huge and the waist tiny. I emailed every month until November 7, 2022 Kim responded with "Yes the fabric has arrived at the workroom, and the green suit is in production, I will do my best to get it to you for the Thanksgiving holiday.  Thanks for your patience, I appreciate it and will give you a shout when I have the tracking number.  The other suit fabric has not yet come back into stock nor has the sport coat for Seth, let me know if you'd like to coordinate another outfit or I'm happy to look for a similar fabric for you both. Thanks again, I'm looking forward to seeing this suit on you! " Seems great, I thought "Eh not much she can control since the fabric was out of stock but alright I'll wait a little longer maybe I can wear it for the holidays" November 23rd I received a message saying "It looks fantastic, I took a photo, it's so fun! Unfortunately it's not going to fit you, the workroom mixed up your measurements, very disappointing. You've been so patient, thank you!" Finally in December 2022 I receive a box that contains my husbands remade shirts and my two blouses. It's now January 2023 and Kim emails "Your pants arrived yesterday and anticipate the jacket very soon, cannot wait to see it on you!!" I mentioned how I needed it before February 5th and told her to cancel my other suit and shirts, my husbands blazer and I would settle up on the payment. Weeks go by and no response. Finally February 26th she emails me how sorry she was, sends me the payment link and hopes I accept her apologies, this is probably the 12th apology and now it's becoming a pattern. Keep in mind we already paid over 3k and owed $435 plus tax for the remaining of my green suit But Kimberly decided to charge my card without my authorization for $1,021. Thankfully I had it locked and now I was furious. - 1 Suit 7 months late: had to be remade - 1 Suit never made ; 1 suit jacket not made - 6 items 4 months late - Almost every item needing to be remade - Improper calculation of our payments (hand written) - Non authorized charge of my card - Lack of response - Constant apologies without any action to back it up - Now a portion of my payment is held up I understand a supplier being out. However I don't appreciate the commitment to "yes we can get that on time, please pay us" and then there is no follow through. While I enjoy Kimberly's upbeat personality and passion for clothing I can not express What a terrible experience we had. No after going through my bank account I notice I paid for at least half of the suit!! After emailing them about this experience and requesting a refund for the over payment or the suit jacket I was met with no response. I followed up daily and still have not received a response.

    I worked with Kimberly Hipp to have a custom tux made for me to get married in. She was nothing…read morebut exceptional every step of the way. Couldn't have asked for a better experience and the tux is perfect. Won't go to anyone else at this point for custom formal wear.

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    Maison Hipp Custom Clothier
    Maison Hipp Custom Clothier
    Men's Custom made business suits

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    Men's Custom made business suits
    Bowman Lea Alterations & Dry Cleaning

    Bowman Lea Alterations & Dry Cleaning

    2.8
    (4 reviews)
    0.5 mi

    Lea was recommended to me by family friends when I needed to have my wedding dress altered. They…read moregave me the address and the phone number and explained how to find --- it's a converted apartment. I tried calling the number with no response and no voice mail, so I just figured I would swing by. I saw the small sign for Lea and assumed I had the place. I rang the door bell twice and knocked. About to leave, an older woman answers the door (assuming now this is the infamous Lea) and I ask if I have the Lea Bowman Alterations. She does not answer but frowns at me and asks if I have an appointment. I say that I do not and ask if I need one. No, "I'd love to work with you but I try to keep appointments" or "yes, unfortunately I can only see you with an appointment." She just stares and continues to frown at me and nods her head. I am a 35 year old professional woman who was dressed in work attire and she made me feel as though I was homeless and trying to steal her flowers! I was in shock at her response and demeanor. I just said, OK thank you, knowing full well I would NEVER want to work with this woman. There are so many hard working small business owners in Jacksonville Beach. Save yourself the insulting stares. Use someone else. The other's comment that she is "old world" must be code for she will be rude and condescending... try to look past it... ;-)

    I was horrified by Lea's work when I picked up my wedding dress. I had heard great things about…read morethis woman but she ruined my dress. The hem line was done in the wrong color thread and with unsteady needle work. The dress was to short in some places and to long in others. When confronted Lea was unprofessional and rude. I will never go back.

    Black Tie Formals - formalwear - Updated August 2026

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