Cannot even tell that anything ever happened to the car. Service tech had dropped the heavy hatch…read moreonto a loose strut while trying to replace the struts. Glass smashed, metal bent, paint chipped. Got it back and can't even tell what happened. Veteran owned, good people.

I would leave this place ZERO stars. Derek the owner is TOTALLY DISHONEST, LIES WITH A STRAIGHT…read moreFACE LOOKING AT YOU IN THE EYE... He told me he was a veteran, as a combat veteran, I trusted him, but I made a mistake trusting this guy... First he got into a huge fight with the appraiser from USAA because his rates are higher than usaa approved. The appraiser called me to let me know what was going on and even told me "the guy from Axe-A-Dent cursed at me!" - I didnt really believe that (then, I should have listened to him...) I called Axe-a-Dent about that and he denied insulting the appraiser and said that the appraiser was a liar. He was really nice to me, then kept calling me to tell me that USAA wanted me to take my car to "one of the USAA affiliated shops, he said all of those shops are bad and do a cheap work" and promised me that everything was going to be fine and asked me to leave my car in his shop, that he was going to get everything squared away with USAA and that I was not going to pay anything other than my deductible... ( I was about to take my car to one of those usaa shops) He calls me 2 weeks later to tell me the car was done but they missed a spot in the door and had to keep it extra days. I had to get a rental while my car was in his shop, so my concern was the extra money I was spending on rental with the work taking longer than expected... almost another week later, he calls to tell me my car is done. (I paid a full extra week for rental) I went to pick up my car, and the tire was still messed up. I was upset, he said USAA did not cover the tire and he didn't know why (that was his original answer)- then I said I need to call my insurance because I don't feel comfortable picking up the car while the job is not finished; he said "ok but that's gonna cost you storage fee!" - At that moment I was clearly upset at him and said: "You take AN EXTRA WEEK to fix my car because you could not do the job right the first time and want to charge me storage fee for a day while I wait to hear from my insurance???!!! " - His reply was, I quote: " GET THE FUCK OUT OF MY SHOP!!!" - Screaming at me, pointing at the door, continued to insult me! I said I have NEVER experienced such distrspect from ANY shop!!! Then he proudly announced that he got the USAA appraiser fired! He kept making fun of me, at my face, talking over me as I was trying to tell him that I had to pay an extra week for the rental car because he failed to fix the car right the first time and it wasn't fair that he wanted to charge me storage fee... Nope, he was not even trying to listen, he kept talking over me yelling at my face: "Look at you! Look at you! Look at you! - mocking me, he seriously said "Look at you!" While spitting his dip in a bottle like at least 20 times. I just wanted to pay him and leave! When he hands me the bill, I noticed that he had charged me EXTRA fees! I asked but he said i was wrong! I ended up paying everything because I couldn't stand his presense another second. I spoke to my insurance later and they said he definitely overcharged me $250 and they will give him a call to demand that he refunds me that money... They also confirmed that he IS NOT a USAA partner shop and that based on this whole experience, he will never be. They are also NOT accredited by the Better Business Bureau, I wonder why.... Let's see if he refunds me what he overcharged me now... BEWARE of his profesionalism, there is NONE.

Pat is Very dedicated, and knowledgeable ,if you're selling your car he's willing to help you sell…read moreit. Very friendly.

Could not fit me in for months but quick response to let me know…read more Replace all 4 Motor Mounts; 2 Valve Cover gaskets; 2 hood support rods; some oil seepage spots; Replace Front & Rear Shocks, ALIGNMENT; Replace Stabilizer Bar Link Kit; Replace CV Axle Assembly; High beam electrical failure diagnostic

My Infiniti needed a complete review. DRZA checked it from top to bottom and provided me with a…read moreprioritized breakdown. They were able to perform repairs that I would normally have had to visit multiple shops in order to get the same service. I would highly recommend this shop. The owner/staff are so helpful and explained everything so that I could understand.

I've been doing business with Derek and Rita at DRZA for many years now. I purchased a Skyline R33…read moreGTS-T from them, which I also had them do some work on. The car was great. They were a pleasure to deal with and very honest throughout the transaction. I've also brought other cars to them for service over the years, including a supercharged Honda S2000 and heavily modified Datsun 240Z. Derek is the absolute best and I would not hesitate to bring him more work and recommend him to anyone. If you have a JDM car, it's worth the drive to Mt Dora to DRZA.

These people were great from the first day until the last day when I picked up my car! They even…read moredetailed it for me. I was thinking of trading the car in but now it looks brand new I'm going to keep it!

Wow they were awesome. I tried to fix a scratch on my car with a paint repair kit and failed!!! I…read morethought I would have to have the whole side of car repainted. They fixed me up and didn't want to charge me. You DO NOT find this kind of service anywhere!!!! I highly recommend them and infact my husband is bringing in his truck. Check them out. Good honest work!!

They did an outstanding job on my body damage and the price was reasonable. The vehicle was ready…read morewhen promised and everyone that works there was professional and friendly. When I needed to save a few bucks, they had suggestions that worked.

Everything went smoothly and on time. Beautiful work . Took…read morecare of in on time and had it ready as promised. Treated 88 years old mother fairly! Attention Villages!!!

What can one say about Future Autobody and the man who runs it…read more A lot. This man is oldschool to the max. When he says dont worry about it, it will look brand new. Believe him. He is not in a flashy storefront nor does he advertise because he doesn't need to. This guy is like a pot of gold at the end of the rainbow. If you want to go to the fancy places where the owners drive million dollar cars and they bone you any chance they can fine go. But if you want work done by a man who has pride and treats it like his own then go to Eddie at Future Autobody. You will not regret the trip nor the work. This place is the best hands down.

Hard working crew, great communication throughout the process, and very customer-centered. Good…read morevalue for the price and we didn't feel like we were being worked over for services we didn't need. Would highly recommend them if you want great work at a great price with integrity!

About six weeks ago, my husband had a tire blowout in our Jeep that sent him on an unexpected…read more"off-roading" adventure -- and it caused quite a bit of damage. I've used Phil's before and always had a great experience, so of course I recommended them right away. They didn't disappoint! Even with some hiccups dealing with insurance and waiting on parts, the team at Phil's handled everything like true pros. The Jeep looks as good as new! If you ever need body work done, I highly recommend Phil's. The staff are friendly, professional, and truly have your best interest at heart -- plus, their work is top-notch!

I dropped my car off here on Feb 23rd. As of today Feb 27th, I have not heard from anyone at the…read moreshop. Not a good beginning. I'll update if they do! Now Feb 29th. No word from Phil's. Great! March 6th and still don't even know if the parts showed up. Don't understand the reviews. So far they are terrible. Today is March 7 still have no idea thank you. No update as expected. Called their shop. Parts only arrived today I was told. Different than what I was to when I called them last time which was parts where there Thursday . Lied then or now? More over they just don't care. Only communication from Phil's in two weeks. On March 4th. "Hey Daniel, this XXX over at Phil collision center. Just wanna give you an update on your BMW. It's Still waiting on the doors . I called this morning . They said they were out for delivery . I still not seen them but As I do We will get started on that for you and I will also give you a call as soon as Do you have any questions? 3 5 2- 7 8 7- 1 3 0 8..." March 15th. Close to a month now my car has been in this shop. Unbelievable. I was in fact called on March 13th to inform me they were painting the doors. Oh my! I asked specifically to let me know if it would be ready Friday and to please let me know. Of course I've heard nothing from them today. Painful to do do business with. Shop called at 2:49 and said the car could be picked up at 4:00. Then they tell me have to have cashiers check to pick it up. Just a pain to do business with. STAY AWAY My advice. Haven't even seen the car yet. 3/19/24 - Went to pick up car. Polishing compound around the windows clearly visible. Spot on right rear qtr panel un-repaired. What a pain. No communication and poor work. 3/21/24 - Waiting on them to let me know when it's actually ready. Looks like another week waiting on them to finish. Over a month! Keep that in mind! 4/1/24 - poor job on car. Shop not cooperative in fixing their own issues. Manger using profanity because he has no leg to stand on for the poor work and worse communication.

Robert was on time and did an excellent job. I checked around for someone to do a brake job, and he…read morehad by far the best price in town. He changed both front brakes for less than half the price of everyone else. He did an excellent job. I recommend him to everyone.

Great job on the brakes tire rotation and engine tune-up. Everything was done right in the…read moredriveway. Couldn't ask for anything better!