The worst customer service. The staff is ghetto and rude. The lines are always long. That is a…read morefemale front end supervisor or manager with colorful braids. She is the absolute worst. I wouldn't recommend this location to my worst enemy

A lot of young unprofessional employees don't help or answer the phone have you on hold for over 30…read moremin ... many are rude I don't understand if you don't wanna work don't come in

I have been there several times. I have purchased nice things. This last time I was greeted…read more Nicely. What I do not appreciate is the service person pretending to arrange clothes and watching me. It makes me feel so uncomfortable. It makes me not want to shop there anymore. I do not steal.

Upon entry my friend and I was greeted from a lady a distsnce away likely somewhere towards the…read moreback of the store I responded with a hi but I don't typically speak loud. Wouldn't you know this lady walked over to us with an attitude and said I spoke to you when you walked in the store and no one said anything back. Oh my I simply spoke again by saying hi and left it at that though my friend was immediately aggravated, I just laughed it off. The clothes were tasteless, old fashion, and pricey for the cheap materials. Not what I'd thought would be at a fashion boutique. The lighting was a bit dim and the clothes were cluttered. We both were quite unimpressed.

This place is a GEM in the community. A black owned and women owned posh thrift store in the…read moreneighborhood. My friend let me know about the place the summer of 2023. I was excited to pay a visit and when I did on August 16, I must say I was so floored at all the great buys and excellent quality the items there were. My first visit I fell in love with the owner, Ms. Dorian. She is the absolute best! If you are looking for something, she will do everything to find it for you. I have been here several times. My friend had an open house to get the word out about the business. We had big fun there. My friend was a personal fashion consultant and helped many ladies find cute items as well as having the skill of putting together full outfits. I have bought things from tops, bottoms, jackets, skirts, jumpsuits, dresses, jewelry and even a laptop briefcase. I really love that she has a great selection of African styled clothing there. Items are very reasonably priced. Dorian has great sales from everything you can fit in a bag to $5 holla specials. Make sure you check her Instagram page and sign up for notifications to find the latest sales she has going on. I look forward to every visit I make here because I know I'm going to find something beautiful and unique. Great job! A+++!

My second time visiting this time I had my 16 year old grandaughter with me and she enjoyed it…read more The store is full of treasures. Love the layout

I've been in Essential Elements a couple of times, and it's honestly such a special place. My…read moregrandma orders from them all the time, so it always felt familiar--but when I finally went in myself a few years ago, and then again recently, I was blown away. The store is so unique--you really won't find another shop like it anywhere else. Everything feels thoughtfully curated, and there's just a really welcoming, positive atmosphere as soon as you walk in. On top of that, the owner, Melanie, is incredibly kind and makes the experience even better. You can tell she truly cares about her customers and her business. I highly recommend stopping in or supporting them--you won't regret it!

I visited Essential Elements for the first time. The clothing is very nice, unique and eye…read morecatching. Unfortunately the Customer was lacking. I encountered a woman that worked in the store, but I'm not sure in what capacity. She gave me dirty looks like I was a "Germ" she was avoiding me at all cost. I found some really nice pieces, there were two other sales persons that were very helpful and professional. They saved the day. If I hadn't experienced the lady with the "Bad Attitude" I would have given 5 stars. She's the weakest link to their Brand.

I have no shame in my game when it comes to shopping, I'll go thrifting to, high end stores etc…read more Usually if I do go into rainbow every blue moon it'll be for a simple shirt or something. But, anywho! This location here honey! No thank you! My experience wasn't bad but observing the customer service is the issue. The manager/associates have NO type of customer service etiquette, and their attitudes are horrible as well. It's a tiny store, with big attitues!

Previous review is right. GHETTO AS FUCK. Alright, I'm mad cuz I bought a bustier there. They say…read morepolicy is you can't return if you have bought that cuz it's like buying bra and undies and trying to return it. The lady when I bought it DID NOT tell me this. So I come back cuz they have that stupid policy about getting your money back at the store you bought and this female said 'Sorry no returns on them. I told you last time.' Because it was the same lady... like no you didn't. Do you really THINK I'd be back if you told me?! I'm not stupid... man. DONT SHOP HERE. Staff is rude and just inconsiderate.

I know it may not appeal to the hoity-toity and holier-than-thous who only shop at Nordstrom and…read moreMacy's and look down upon this place, but K&G has your next fit locked down if you take the time and look. Helpful salespeople and on-site tailoring makes this a place I hit whenever I want or need a new piece at a reasonable price.

We were walking around Hyde Park and saw this older gentleman with an awesome hat. My partner…read morestopped him and asked where he got his hat and he mentioned K&G on Stony Island. We went there because hats are central to preventing skin cancer for those who are fair skinned .... aaaaaaand it is also really hard to find a store with hats. We made a beeline for K&G and found a mother lode of hats. We were soooo happy! Store workers were super polite. The store was not mobbed and we will for sure go back for more hats. Highly recommend!!

Amazing African goods! The best fragrance, Shea butter you'll ever find in Chicago. The best Shea…read morebutters are come to me, Rose, and money. Black woman is also a great scent too. I also purchased a dress. This is a great place to get statement pieces. They are a bit pricey but when you come at the right time, you will find a great deal. They also do clothing alterations as well for a separate charge. The service is very friendly! They are always accommodating and very welcoming. Feels like home when you walk in. They are located right off of Stoney Island. There is street parking that you do have to pay for. But if you don't mind walking, you can park for free in the residential area.

Great service they have even done alterations on my work uniform dressed and pants. I love the…read morebrothers there. I highly recommend them.

I had to make someter last minute, exclusive Big Mike was able to help me out!! Good dude with a…read moregood idea of what I wanted. Perfect outcome they are just what I wanted. The price was perfect and I will make sure I come here for pretty much anything! Thank you to the team Exclusive

fix my phone in less than 15 minutes, amazing service and customer service. Definitely will…read morerecommend and come back

Ordered item online and it was shipped the very next day! Item was packaged very securely and I'm…read morevery happy with my purchase! Will be repurchasing from this shop again in the future! Thank you!

Small store but good selection, lots of grain, small meats, and spices. Very helpful staffread more

Guy in the store is rude a nasty. Always cursing out someone in the store. I saw him curse a lady…read moreout today as she was paying an he started yelling a cursing! So when she tried to talk to him he kicked her out smh even the other guy in the store was looking at him like he was crazy. I hear a lot of people complaining about him an rather patronize elsewhere