this place is scammy as hell…read more.. i accidentally booked an appointment online looking for a simple quote. one king size mattress pickup. no problem, i called them and asked if i could get a quote for the service i just booked. she quotes me $149. not a great price but i guess it could be worse (spoiler, it DOES get worse). i mention the $20 discount that i receive for booking online. she tells me that i have to mention it to the driver when they get here. no problem. so i should be paying $129.00 day of, right? wrong. the driver shows up today and immediately says "so i have to charge you more money." of course you do. he tells me that even though i listed the pick up as "one king sized mattress" and that is what the quote is for he would still have to charge me a $30 mattress fee for him and his partner to remove it... so what was the first quote for in the first place? for you to just LOOK at my mattress? my quote is now $179 with their convenient little fee. he tells me that the call center that i spoke with in regards to my quote doesn't have the correct pricing or information, which sounds a lot like something YOU AS A COMPANY need to fix, not expect your customers to pay for in extra hidden scummy fees. he did honor my $20 off booking online coupon and he did remove the singular mattress that i asked for, which is why you get two stars. but your company is a scam and will do anything to pinch a buck out of unsuspecting customers. do better. disgusting customer care.

Great experience with these guys! Super friendly, professional and great price! I would definitely…read moreuse their services again!

Dallas and Mitch were courteous, professional, and transparent in pricing. They were able to get me…read moreonto their schedule earlier and gave me a call to confirm (which I appreciate). Very reasonable estimate for removal of my items. Also, they informed me that anything that could be recycled or donated would be, which is a plus! Same day removal, very quick removal. Very friendly team of professionals. Thank you!

I would leave negative 5 stars if I could. These guys are scammers. They quote one price on the…read morephone, and then they show up and demand a $250 minimum. Make sure whoever is home to greet them is well aware of the phone quote, because they will take advantage and lie. They also pretend to take customer complaints seriously, but do nothing. They're recording the calls and know exactly what's happening, but string the customer along, waiting for them to lose steam because life is busy and no one has time to chase down dishonest cheats forever.

I've had WestPro come quote the same job twice, once in 2023 and once in 2025. It was two very…read moredifferent experiences to the point of being hard to believe it's the same company. The job is for removal and replacement of soffits, fascia, gutters and downspouts on a 1-story ranch with 200 linear feet of gutters. In 2023 a woman came out, did the walk through and then sent me a quote with details about the materials, a cost breakdown for each part of the project - quantity and cost for removal of gutters, removal of downspouts, installation of gutters, installation of downspouts. It was very professional (I work with contractors and job bids for a living) and provided all the necessary details of the cost. In 2023 they refused to address the soffit and fascia so I declined to move forward with them. In 2025 a man came out, did the walk through and then insisted on setting up a follow up appointment to walk through the project quote. I did not receive the info packet ahead of time and was disappointed by what I received - a detailed project description for siding work (presumably for the soffits and fascia but the material was specific to siding installation which isn't relevant to either of those locations) with no scoped quote for any aspect of the project. There were no details of the materials to be used or breakdown of the cost specifics. The dollar amounts were hand written into a spec sheet of "good / better / best" (photo attached because I don't even know what to call it, it's definitely not a job quote). I understand that materials costs have changed significantly and the job might cost more today than two years ago, but if you're going to waste my time with a second meeting to quote the job, actually quote the job. So your experience with WestPro may entirely depend upon the person you randomly end up with as your project coordinator. Homeowner be wary. I'll update this review when I've heard back with legit quotes and decisions on a path forward. For now it's a very unimpressed meh.

Appointment scheduled for estimate quickly. Project Consultant arrived on time, and was so helpful,…read morehonest and professional. Really appreciated the professional advice and prompt assistance!

I had a small section of fence installed to connect to an existing fence. I had several contractors…read morecome out to give me an estimate, but Jose was the only one who promptly followed up with a detailed, professional estimate. Communication throughout the project was awesome. HIGHLY recommend JBR for your next fence project!!

Hands down, there is no better fence company anywhere than JBR Fence Solutions! Jose and his crew…read morewere incredible. From the first site visit to the last screw, the quality of the material, the respect for our property and landscaping, the craftsmanship of the work, the kindness of the crew, and the efficiency of the project, every single thing they touched was perfection. I am not exaggerating. The highly professional JBR team left no board unturned to ensure our project (366 linear feet of cedar fence and gates with metal posts) was planned, delivered, and executed with precision and care. My husband is a long-time craftsman and says he has never seen professionalism, efficiency, quality, and attention to detail in this trade. We will tell everyone we know to hire JBR! And if you need fencing, you should, too!

Steel's Hardwood Floors exceeded every expectation we had during our remodel. Our project was…read moreanything but straightforward -- they were tasked with seamlessly matching original hardwood floors from the late 1800s, navigating incredibly complex cuts, and even integrating around a custom basement trap door. The level of craftsmanship required was extraordinary, and Steel's absolutely delivered. What truly set them apart was their ability to make the new work look as though it had always been part of the home. The color matching, grain matching, and overall finish were flawless. You genuinely cannot tell where the original floors end and the new work begins. Josh, in particular, was exceptional from start to finish. He managed the project with an attention to detail, aesthetic eye, and commitment to perfection that surpassed every other vendor we worked with throughout our remodel. He cared deeply about getting every detail right and consistently went above and beyond to ensure the final product was exceptional. It's rare these days to find a company that combines true craftsmanship, technical expertise, professionalism, and follow-through at this level. Josh and the Steel's team reminded us that there are still skilled craftsmen out there who take immense pride in doing difficult work the right way. We could not recommend Steel's more highly.

I can't say enough about what a great company this is. Steel's originally installed the floors in…read moreour home, and we just had them sanded and refinished last week. Their entire staff is incredibly knowledgable, friendly and have extreme attention to detail. The process of sanding to finishing took exactly one week. There were no delays, snafus, etc, and the finished product is perfect. Additionally, the overall cost was quite fair - all around they're running an excellent business.

Asked for a landscape estimate, got one quickly from their designer, and within days had an…read moreestimate for the work. J&P came out, talked thru things, and when the price came out too high, he worked with us on alternatives. No pressure, no ghosting, no runaround.

Brandon We are extremely happy with our new backyard design and completion. Great job by you and…read moreyour crew of workers. Your easy to work with and design ideas were great. I just had the team xeiroscape my front yard and it looks so great. Will call on them again for sure. They are thorough and do such a great job.