Needed to have a car picked up last minute after issues with other companies. called Bob at blacklabtransport and he was able to get the car picked up about 2 hours after our phone call! read more

Terrible at communicating and keeping you up to speed with information regarding your car and the auto transport process. Had to reach out multiple times for updates that ended up being pushed back because of delays in the road that he did not fill me in on until I asked about it. Does not answer the phone when called terrible service all around and do not recommend. read more

I cannot say enough wonderful things about Bob from Black Lab Car Transport. My husband and I moved from FL to TN . There had been horrible weather up north and throughout the midwest. Bob moved mountains to ensure our car was delivered when we needed it; I had vital doctor appointments scheduled and he went above and beyond for us. We appreciate the incredible compassion Bob showed us and will be forever grateful! THANK YOU BOB!! read more

I had Blacklabs ship my car from FL to PA- the car was delivered 5 days after the quoted delivery date by a third party who I hadn't heard of (and I was not told that the vehicle would be brokered to a third party) called United Transport who would not accept checks for payment (even though Blacklabs had said that checks were acceptable). My only option was to pay my balance with a credit card, and the third party broker (United Transport) accidentally charged me over 3 times what I owed, and upon seeing their mistake, told me that they'd "send me a check in the mail". Incidentally, I called them to give them the correct mailing address to send the check to, because they had somehow written down the wrong street address to deliver my vehicle to, and I had to meet the driver on the side of a busy street to retrieve my car. This was an absolute nightmare- I would have just driven the car from FL to PA myself if I had known what this was going to be like! read more

I was going to use black lab to have my car shipped from SC to CA, set evey thing up with Robert Cahill, sent my down pay!ent and was told a truck would be sent withen the week for pick up. 2 weeks came and went with no update so i called, no answer and no responce back to the messege i left. After several days of not being able to contact them by phone i sent an email requesting that pick up be cancelled and my money refunded, if you cant answer the phone for a paying customer im sorry but you lost my business. I recieved one email from robert stating that he "would try to get the down payment from the driver" long story short i still havent recieved my refund and i still can not reach this company. If this site would let me give zero stars i would. Driving my broken down mustang from south carolina to california would be easier than dealing with these people. read more

As in other reviews, this company requested $850 to transport a car I had purchased. This is very unusual in my long experience with car transport -- usually you pay upon delivery. Despite reservations, I paid the $850 because the car seller recommended them. They never showed up and after many excuses, I found someone else. They refused to refund the $850 and I am pursuing them through the legal system. read more

Great car service that was affordable, I would highly recommend! Shipment was picked up and delivered as scheduled. Everyone I spoke to was courteous and helpful. :) read more