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    Black Infant Health

    5.0 (1 review)

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    19 years ago

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    Concentra - Office

    Concentra

    1.7(116 reviews)
    1.2 miWest Berkeley

    This is long over due. Went there over a year ago, I had to do a full exam for work. Waited and was…read moreforgotten about in one of their exam rooms. Got there right at opening left around 1 pm. I had to do an annual exam (blood work required) for just health. I was beyond petrified because of the horrible experience I had here. I don't give blood often. But my god they did a horrible job here. I was bruised for days!!!!! I just had my blood drawn at quest and they did an amazing job. One shot and done. No bruising after. I'll attach photos of my arm after I was done at this place

    Don't walk, Run from the Berkeley location!!!…read more I went to this location yesterday bleeding after a work incident. They forced me to complete a filed claim with my jobs insurance before I could even be put on the 1hr wait list. At least 11 people went in front of me before they would even give me gauze to sop up the blood from my injury. The facility is not sterile and pretty ran down. The lady at the front desk finally added me to list and never even asked for the claim details after she hushed me away the first time. The doctor came in limping and in bad shape. She barely wanted to touch my wound. Then had me run it under water to clean it before gluing my wound. No antibiotics no additional care or inspection was offered. I had to ask her to rap it up because it was still bleeding through the terrible glue job. And basically had to wrap it myself. The next day I went to the Concord location and it was night and day. They are happy to check you in when you arrive while you wait and complete paperwork, they actually appear as a doctors office with clean rooms and actually asked questions to get all the details of my injury. They even offered snacks and lighting changes for the room. It was 100% worth the drive. Concentra, please help this location improve they don't realize how an already stressful situation turned into a nightmare.

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    Black Infant Health - publicservicesgovt - Updated May 2026

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