On the surface, this looks like a nice pub. It had a good menu, a clean and welcoming interior and lots of seating. I know this pub of old and it has a reputation for good food but inconsistent service. If you want the short story - the service was atrocious, and I simply can't recommend this to fellow yelpers. if you're up for the long story, read on to find out why...
I came here with my brother and sister-in-law on a Saturday lunchtime. We luckily (!) got a table that had just been vacated by a couple who left without having food. We placed our order at the bar at 1312h and got our drinks. Then we waited ... and waited. Tables around us were getting food although at least one table was obviously having difficulty as only some of their party had received food. After 30 mins, I was getting rather twitchy and when a table who had arrived after us received food, I tackled one of the waitresses. She was very apologetic and went to the kitchen to get us an update which was: 'Sorry for the delay, your meals are being plated up now and will be out in a couple of minutes'. Great! However this turned out to be a total fob off and 15 minutes later we were still waiting. As we were about to call time and leave, two plates arrived. Mine didn't - and after another 10 minutes when the others were half-way finished, frustrated (and very hungry) I intercepted another waitress. Her response: 'we have a large party of 28 in and it's causing a delay'. I informed her that that was not a valid excuse as my companions had received their food. I also told her it was unacceptable that we had not been informed when we ordered of any delay and the service and honesty of the staff was obviously lacking. She scuttled off to get a manager and after I received an apology, my food arrived within another 3 minutes. The cost of my food was refunded, however, the whole experience was disappointing and unpleasant. It may shock you further to know we just ordered 2 steak ciabattas and a mackerel bap with soup (not fries). Not complicated, not difficult and when my mackerel bap finally arrived over an hours after I ordered it, it came with fries, not soup! Avoid. read more