1. Black Belt Window Cleaning

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Murrieta, CA

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Black Belt Window Cleaning

5.0 (2 reviews)
Closed • 8:00 am - 8:00 pm

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Stutzman Siding - Rain gutters

Stutzman Siding

(7 reviews)

Installed my gutters and then left me hanging on adjustments. We were promised to have adjustments…read morecovered for some period of time after install. Immediately after install, the gutters leaked. No big deal, as I imagine it happens from time to time. The issue is that they dodged my phone calls and emails repeatedly. They kept pushing back their availability for weeks at a time. Months go by and they're never available to come out and do a very small adjustment. They're usually not even available to return a call or email. We ended up having another contractor come to adjust the gutters. Paid out of pocket. Update: It seems necessary to provide a timeline of what is being referred to as "availability". I'd also argue that a "good install" is not one that has a leak in the exact same spot as the original system that caused damage to my deck. 08/02: We send initial email requesting adjustment 08/05: Stutzman response: Can send someone out after the 10th and will confirm a date later on. 08/11: No update from Stutzman. I send follow up email indicating that we're available this week as Stutzman indicated he should be available as well. 08/12: Stutzman response: We're out of town. Will follow up when back in office. 08/15: Stutzman response: Maybe available next week 08/20: We send a text message, no response 08/22: We send email asking for follow up 08/23: We call and leave a voicemail 08/26: Stutzman response: We're working on a job for two weeks. We can come out after that. I will reach out when I'm available. 08/28: We send email. No response 08/28: We leave a voicemail. No response 09/23: We leave a voicemail. No response 09/25: We send an email. No response 10/03: Stutzman response: We might be in your area next week. At no point was an actual date set in the two months that we attempted to get help. We either received no response from Stutzman, or were given the run-around. If Stutzman had simply set a date to come out, this issue could have been resolved, but no availability was ever offered. The 1-star review is indicative of a job that didn't solve our original problem and poor customer service. Both of which could have easily been handled and changed the outcome of this review.

Jacob responded to my initial inquiry but then never responded to my repeated attempts to set up an…read moreappointment. Disappointing.

Black Belt Window Cleaning - windowwashing - Updated October 2026

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