Went to get a pizza today and the worker who was calling out pizza orders was being extremely rude…read more I asked if they had cup holders so I could carry the drinks I had, and he rudely told us he didn't. Also asked if we could get red pepper flakes, and again was given a very nasty answer to where they were. Very dissatisfied with his tone and attitude.

Stopped for a few vitamins and such. Some gas too since the lines here were not ridiculous today…read moreand each aisle or lane has three pumps each. Nice. Gas is $2.13/gallon. Inside wasn't too crazy busy today, still a semi-normal Saturday rush. This is the most dead I have ever seen a Costco on a Saturday. I still like to see what offerings each Costco has. Never would have thought an essential pack would ever be antibacterial and masks in my life.

**Shorted me $3 and were weird and rude about it**…read more Went in. Started shopping. I was told immediately if I grab anything from the front I can't go through the rest of the store with it. I thought, sure maybe people steal $1 eyelashes. I set them up front. Nice music and all female employees. Love that. Found some things. Prices were better last time I was there a few months ago. Suddenly have to poop. Ask a nice young lady if they have a bathroom. She tells me no. Made my way back to the register. Decide not to get the dumb small stuff like the eyelashes because I'd grabbed the larger items and it was an impulse purchase. Their loss. The cashier is new and I understand that. Make light jokes but let her know I think I've been shorted. She uses two calculators. She assures me that I'm wrong. She says 'phew yeah I don't want to get in trouble' which made me worry for her. What do I know I'm dyslexic and have dyscalculia? I thought. I get back to my car. $63.85 total. $50 paid by card. $20 in cash. I received $3.85. I call a trusted friend. Double check. Darn, I have to go back in and I'm gonna poop my pants. I'm thinking I'm owed $10 because that's how my brain works. I'm confused by my calculator saying I should've received $6.15. But I go in and say 'hey I'm sorry but I did get shorted like $10'. Cashier calls for help through a window behind her register. The owner or head honcho comes around from the back. An elderly woman with 80s hair. She seems annoyed. Sighs deeply. 'You'll have to wait until Monday.' I show trepidation. 'Or' -she gives a laundry list of body language indicating she does not want to- 'I can take apart the register right now and you wait ten minutes.' I have to poop. I'm supposed to have cash for laundry today. I tell her that. But also explain it's only a few bucks. She doesn't want to budge. She must be thinking I stole $3 and want to steal more things in their employee bathroom? I'm not sure. She says Monday she can give me back the money. I go to my car. Take a deep breath. Then I head back in. Decide to return everything that was returnable. I wasn't told it wouldn't be immediate. So hopefully I don't have to wait until Monday to see my card transaction returned. Then I tell her if it isn't rectified in her old cash register now, it might mess up her accounting for Monday. That there could be other small mistakes before then. In my experience as a business owner. She "takes apart the register". It takes 5 minutes. She hands me $6.10. Which is still wrong. But let me get out of here to rush home to poop. Get the evil eye from an employee. I say thank you. Moral of the story. Their method of preventing theft loses them money and customers. They are willing to sacrifice good customer service to prevent theft. 2 out of 3 employees I saw were friendly. I'd made enemies with the 80s hair lady and her tall confidant over a mistake their new cashier made that was a $3 difference. Could've just checked my receipt. Corrected the issue without making me feel like I'm some thief ruining their time. Won't be coming back after that nerve-racking experience and will tell anyone who listens how weird that was.

Wonderful staff, great prices! I'm always get a great deal at Rowland's They have everything you…read moreneed.

Love every person that works there!! They are helpful and knowledgeable…read more Purchased a tv and they were so good about answering questions.

you you can tell Jordon who was on register today it's not about being fast as he said he likes to…read morebe but to respect the customer s purchases like he was going to eat the products I'm lucky enough that my fruit wasn't all smashed when I boxed it up. and the fruit was on the bottom of the cart!!! His customer service hasn't improved at all. I will male sure I DO NOT go in his line again even if I have to wait for a decent cashier Absolutely the most untrained cashier and his helper wasn't much better. Talking about when he gets out of there. Pis Poor !!!!

Check the dates on the food before buying. Great selection of spices and legumes. Big selection of…read morehalva and interesting meat offering.

talk about a clutch, dope and gnarly place. The best place to buy bae's tea and my dooghizzle. They…read moreeven have muh brand, Abali!

Expected a new drop on 9/30, called 9/29 and was told they didn't have any in stock so they…read morewouldn't be dropping the new sets on 9/30, thought it was weird since online it says all locations, call at 8:30am just to check since I'm driving by and get told they're about to sell out

Went for a quick trip to pick up some of the pre-made buffalo chicken roll ups (which I highly…read morerecommend), and had to stop at the food court for a snack on the way out. I had to wait about for more hotdogs to cook because they ran out, but I didn't mind because I really wanted to try one. The hotdog was better than Costco's, but the pizza was not as good, despite there being a wider variety of flavors than at Costco. The ice maker wasn't working on one of the drink machines and multiple of the sodas needed to be changed. None of these things were a big deal. The staff was friendly and I could tell they were doing their best to provide good service.

The staff here are really helpful and friendly! Although it may mostly sell to commercial kitchens…read moreand restaurants, the public (like myself) are welcome as well. I've been able to pick up some great baking supplies at competitive prices instead of going online! If you're a home baker or cook in the Lansing area, you should definitely check this place out. They really make you feel welcome and taken care of.

Kirian was so helpful while I was shopping, he showed where to find sweet potatoes and he was…read moregenuinely just such a positive vibe! He made my shopping experience better, shout out to him for making my Sunday!

Recently, a family member told me about this fantastic Farm Market in Lansing. As many times I have…read morebeen in the Lansing and East Lansing area, I had not heard of Horrocks. Gosh, I didn't know what I was missing. This is a true IYKYK! Once you have visited Horrocks, you will return for life. This is a magnificent, rustic, unique, expansive establishment that offers a cornucopia of items. From floral, to meats, cheeses, wine, speciality items, fruits, snacks, vegetables, hard-to-find items and more. There is so much more! Things that stood out even though I loved everything about this place: -the vast selection of canisters of olive oils -the vast array of different varieties of balsamic vinegars (amazing!) -house made items in every area -house made popcorn with so many flavors, so fresh. -the many, many homemade soups: probably around 20 different kinds and delicious. -a ramen bar, what? -bakery -pizzeria -exotic fruits and vegetables and regulars ones too -the wine bar: sip while you shop. -house-made sausages and cheeses -house-made jams, jellies, local honey -extensive variety of spices, herbs, flour and grains - great service, very helpful. This is a must try and truly a destination. I cannot wait to shop and browse here again!