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BJ's Wholesale Club

1.5 (4 reviews)
Closed • 8:00 am - 9:00 pm

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1 year ago

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2 years ago

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Rowland Warehouse Distributors

Rowland Warehouse Distributors

2.7(6 reviews)
55.3 mi
•$

**Shorted me $3 and were weird and rude about it**…read more Went in. Started shopping. I was told immediately if I grab anything from the front I can't go through the rest of the store with it. I thought, sure maybe people steal $1 eyelashes. I set them up front. Nice music and all female employees. Love that. Found some things. Prices were better last time I was there a few months ago. Suddenly have to poop. Ask a nice young lady if they have a bathroom. She tells me no. Made my way back to the register. Decide not to get the dumb small stuff like the eyelashes because I'd grabbed the larger items and it was an impulse purchase. Their loss. The cashier is new and I understand that. Make light jokes but let her know I think I've been shorted. She uses two calculators. She assures me that I'm wrong. She says 'phew yeah I don't want to get in trouble' which made me worry for her. What do I know I'm dyslexic and have dyscalculia? I thought. I get back to my car. $63.85 total. $50 paid by card. $20 in cash. I received $3.85. I call a trusted friend. Double check. Darn, I have to go back in and I'm gonna poop my pants. I'm thinking I'm owed $10 because that's how my brain works. I'm confused by my calculator saying I should've received $6.15. But I go in and say 'hey I'm sorry but I did get shorted like $10'. Cashier calls for help through a window behind her register. The owner or head honcho comes around from the back. An elderly woman with 80s hair. She seems annoyed. Sighs deeply. 'You'll have to wait until Monday.' I show trepidation. 'Or' -she gives a laundry list of body language indicating she does not want to- 'I can take apart the register right now and you wait ten minutes.' I have to poop. I'm supposed to have cash for laundry today. I tell her that. But also explain it's only a few bucks. She doesn't want to budge. She must be thinking I stole $3 and want to steal more things in their employee bathroom? I'm not sure. She says Monday she can give me back the money. I go to my car. Take a deep breath. Then I head back in. Decide to return everything that was returnable. I wasn't told it wouldn't be immediate. So hopefully I don't have to wait until Monday to see my card transaction returned. Then I tell her if it isn't rectified in her old cash register now, it might mess up her accounting for Monday. That there could be other small mistakes before then. In my experience as a business owner. She "takes apart the register". It takes 5 minutes. She hands me $6.10. Which is still wrong. But let me get out of here to rush home to poop. Get the evil eye from an employee. I say thank you. Moral of the story. Their method of preventing theft loses them money and customers. They are willing to sacrifice good customer service to prevent theft. 2 out of 3 employees I saw were friendly. I'd made enemies with the 80s hair lady and her tall confidant over a mistake their new cashier made that was a $3 difference. Could've just checked my receipt. Corrected the issue without making me feel like I'm some thief ruining their time. Won't be coming back after that nerve-racking experience and will tell anyone who listens how weird that was.

Wonderful staff, great prices! I'm always get a great deal at Rowland's They have everything you…read moreneed.

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Rowland Warehouse Distributors
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Horrock's Farm Market - Hand dipped caramel apples

Horrock's Farm Market

4.6(336 reviews)
0.7 mi
•$$

Kirian was so helpful while I was shopping, he showed where to find sweet potatoes and he was…read moregenuinely just such a positive vibe! He made my shopping experience better, shout out to him for making my Sunday!

Recently, a family member told me about this fantastic Farm Market in Lansing. As many times I have…read morebeen in the Lansing and East Lansing area, I had not heard of Horrocks. Gosh, I didn't know what I was missing. This is a true IYKYK! Once you have visited Horrocks, you will return for life. This is a magnificent, rustic, unique, expansive establishment that offers a cornucopia of items. From floral, to meats, cheeses, wine, speciality items, fruits, snacks, vegetables, hard-to-find items and more. There is so much more! Things that stood out even though I loved everything about this place: -the vast selection of canisters of olive oils -the vast array of different varieties of balsamic vinegars (amazing!) -house made items in every area -house made popcorn with so many flavors, so fresh. -the many, many homemade soups: probably around 20 different kinds and delicious. -a ramen bar, what? -bakery -pizzeria -exotic fruits and vegetables and regulars ones too -the wine bar: sip while you shop. -house-made sausages and cheeses -house-made jams, jellies, local honey -extensive variety of spices, herbs, flour and grains - great service, very helpful. This is a must try and truly a destination. I cannot wait to shop and browse here again!

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BJ's Wholesale Club - wholesale_stores - Updated May 2026

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