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    BJC Behavioral Health Services

    1.0 (1 review)

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    10 years ago

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    Ssm Behavioral Health Services

    Ssm Behavioral Health Services

    1.8(5 reviews)
    0.4 mi

    My family member was admitted to this facility, and I am honestly stunned at how far downhill it…read morehas gone. This place is supposed to help people with mental health issues, yet the staff acts like they can't be bothered to do the bare minimum. I called three separate times trying to speak with my family member's doctor, and every single interaction with the nurses was rude, dismissive, and filled with some kind of superiority complex. They acted like relaying a simple message was an outrageous inconvenience. They made no effort to communicate with family, no effort to understand the full situation, and absolutely no effort to provide support. And to make matters worse, when my family member was finally released, they were sent out the door with no follow-up plan, no referrals, no resources--nothing. For a mental health facility, that is beyond unacceptable. When visiting, the front desk staff was polite, but the technicians were just as rude and uninterested as the nurses. And the facility itself? Dirty, neglected, and looking like the janitorial staff quit months ago. For a place that claims to support mental health, it feels more like a warehouse holding people until the clock runs out. A glorified adult babysitting center--nothing more. This used to be one of the top facilities in Missouri. Not anymore. Whatever pride, quality, or leadership it once had is gone, and it shows in every corner of that building and every interaction with staff. Something has seriously gone wrong here.

    All I needed to do was find a Psychiatrist to help with my severe depression…read more THEY HAVE NO PSYCHIATRISTS!

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    BJC Behavioral Health Services - c_and_mh - Updated May 2026

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