Helpful from beginning of consultation to end of procedure and beyond. I had all 4 wisdom teeth…read moretaken out today. As an adult who has been avoiding this for years, this could have been traumatic. Dr. Picard and his extremely helpful staff made me feel at ease and explained things in detail so I could make the best decisions about my care. I ended up going with just a local anesthesia and it was more than fine. They did everything you'd expect from an oral surgeon's office, sending me home with a bag of gauze, instructions, when to call, etc as well as a new soft toothbrush. The receptionist even called me a few hours after I got home just to see how I was holding up. Classy and appreciated! The address is on Madison, but it's actually best to park behind the building (between Morrison and Carabel) and enter that way.

I had my four wisdom teeth out here. I had a consult and X-ray appointment and was able to be…read morescheduled for the procedure just about 20 days later. Had I wanted it done sooner, they actually had an appointment opening within a week as well. Day of the procedure everything went fine. Everyone was really nice and since I didn't have to be put to sleep, the doctor and his two surgical assistants communicated to me throughout the duration of the procedure as to what was going on. I was sent home with a soft toothbrush, Sockit gel wound dressing and clear instructions on icing, care, etc. I was also given a pain prescription, but ended up not needing it. Afterwards I was able to get an appointment on the same day I called when I was experiencing after surgery pain. Everyone in the office was really nice and friendly and genuinely seemed caring and concerned about how I felt. I never felt rushed or an inconvenience. The two surgical assistants were super friendly and approachable and were willing to answer lots of questions. They were both genuine conversationalists which worked wonders for getting your mind off why you were there. Dr Picard himself was very personable and willing to answer any questions as well. He came off as very knowledgeable and confident which made trusting him to do what was needed easy. If I ever have any oral concerns in the future, I will definitely keep this friendly practice in mind.

Best dentist out there. Always so knowledgeable and very great at what he does. The office staff is…read morealways so welcoming and nice. Thank you for continuing to be great.

I went in with an emergent impacted wisdom tooth and painful swelling. Every other oral surgeon…read moresaid they couldn't even see me until June. Dr. Warren took me the same day, was unbelievably kind & took out my tooth. It couldn't stay in the way it was swollen and impacted and they were the only ones who cared to help. It was a pain free procedure & the whole staff was so friendly and accommodating, thank you!

Dr. Hermann is a great dentist who is down to earth and tells you like it is. His office staff is…read moregreat and are always willing to answer questions and help you if you need it. Dr. Hermann is such a caring and wonderful dentist that I wouldn't think of going anywhere else.

Have been going to the Drs. Harter for over 50 years! Dr. Chris and Dr. Jill are excellent. Both…read moreare very skillful and very personable. And Dental Hygienist I go to is also very good. Only thing is they are not in my network, and don't take many types of insurance.

I scheduled an appointment in the middle to end of april for a initial consultation with the…read moreharters because they became very highly reccomended by a freind....After getting off of the phone by a receptionist that was very short and borderline rude with me I chalked it up to everyone has a bad day.... Upon arriving at the office on July 16 at 9:15 I had said that I was here for my 9:15 appointment....I was greeted and told that I did not have an appointment scheduled for that day. I had cut a vacation short to make sure I had made it to this initial appointment...after waiting some 4 mos. give or take a week or two.... I handed the receptionist my paperwork and appointment card that had the appointment time on it and was told that I had to reschedule for the following wednesday, because a hygenist had called off, and there wasn't s slot open for me.I believe I handled the situation with as much grace as was able to not getting upset or saying anything rude. It is not my problem what the internal staffing problems are at the office, and frankly I don't want to hear what the businesses issues are to as to why they can not accomodate my appointment. I accepted the appointment for the following wednesday and called back today, to find out what the cost of the appointment would be as to I am paying cash. I was told 300 dollars and it was due on the day of the visit. I asked if I could submit a partial payment, and pay the balance due two days later. I was told no.it was due in full. The billing policy is understandable, I am a cash customer, and got screwed out of an appointmet that I have waited 4 months for!!!!!! No one in the office was willing to work with me and had the attitude like this wasn't a big deal!!! I'm sure the client list is large enough that my money doesn't matter a whole hell of a lot, but the screw ups on their end should have been handled with much more grace and a willingness to make things right...... I hope this office rectifies their situation in customer service soon, it is a shame that a family that has worked years to build such a thriving practice would put up with this level of service......

I've never had any wisdoms out before so this was a first experience for me and the staff made me…read morefeel very comfortable and I'm glad to have went there for dental care.

Dr Shapiro is the first dentist in my 60 years of going to a dentist that I have positive things to…read moresay. He has a very soft touch. No pain when giving a shot and absolutely the best at pulling a wisdom tooth. Took himunder a minute to pull mine with ZERO pain! This guy I'd fly from NC to see. moving there soon. If you have a mouth issue don't go anywhere else. JUST AMAZING! Oh yeah did I say he was a real card very entertaining! His staff is very polite and friendly. 10 star rating

After not going to a dentist for 23 years, I had a tooth come loose and had to have it checked out…read more With advice from a good friend, my wife and I both now go to Dr Beer. He, and his entire staff, are excellent. Dr Beer is kind, gentle, straight-forward, compassionate, and top notch! He does great work, and I am proof. Do not fear, Dr Beer is here!

Third visit. And just as 'painless' as the past two times. Dr Beers and his staff are topnotch. I…read morewould recommend him to anybody who asked! And open later than most.

They cancelled my appointment without telling me, despite confirming it via text message TWICE…read more Showed up for NOTHING, said they could fit me in in 2 months......Hudec has just gotten worse and worse, time to find a new dentist I guess

I went in to get my teeth checked out. They told me I had more issues than I actually did and they…read morehad a sales woman come in the room and try to lie to me to get me to pay more money. when I called back and asked for a normal cleaning they argued with me for 40 minutes and then canceled my appointment and hung up in my face. These are not good people and it's not a real dentist office.

I will start off by saying my first impression of Dr Smith's office was not ideal. I felt very…read morerushed, very talked over and felt like our questions we asked were annoying him. I was a bit nervous as to how things would go on the actual day of service. I have a teenage daughter that suffers with anxiety bad, she needs to be told what's going on play by play. So as the day arrived for her procedure I was quite concerned based on our treatment at our consultation. Day of surgery was very stressful, on a level of 0-10 her anxiety was a 20, I explained to the nurse that my daughter wasn't going to handle this well because of this. She was amazing and spoke calmly to my daughter and did her best to ease her nerves to no avail, my daughter was disrespectful, rude and I was very embarrassed by her behavior. As it progressed my anxiety grew with worry because of my first impression of Dr Smith when we had our consultation. To my surprise he was patient with her and did his absolute best to assure her this procedure was going to go well. He even called us later in the evening to check on her. Her follow up appointments weren't quite as bad, however she was still pretty anxious, each check up they were patient and kind. I would definitely recommend them for their quality care and work. This is a busy office, it's ran efficiently. The only reason I don't give it 5 stars is because I did feel that the receptionist when she called us the prior to our appointments she talked to me very condescendingly. When we checked in she wasn't much better when she was directing us to fill out the paperwork. She definitely could use some better people skills. If you're not looking for a cozy atmosphere or making friends here then this place will be great.

Wow. Terrible experience. Made the appt 3 weeks prior for a wisdom teeth extraction consultation…read more Took my daughter out of school for the appt. Had XRays and referral form sent over from dentist. Called 3 times to make sure the office had what they needed. Friday before the appt, I called to confirm and was told that their system was down and couldn't verify if they had the XRays or if they were readable. Was told they would call me back and let me know. Never received that call and went to the appt. Woman at the front desk is in desperate need of a new profession. Disrespectful and rude. Especially because they received XRays that they could NOT read and we had the nerve to show up for the appt. Not only that, she questioned our insurance and hammered home the fact that it wasn't covered 100%. Yes, we know. It's called a Consultation to talk about procedure & cost. Wondering if it was the same chick as the review from Kara E from 11/18/2018 or they just can't find a professional receptionist. "She sort of talked over me and claimed to have never heard of my dental insurance company before. What really got me was that she scoffed and laughed like I was making it up?" Yep. Same exact experience. Left the office - didn't even stay to find out how the rest of the "show" went. Unacceptable.

Dr Francis has always gone above and beyond my expectations of a professional, caring oral…read moresurgeon. He has taken care of my implant procedures through the years, pulled my son's wisdom teeth, and offered helpful advice for issues I've had. I called the office recently with a concern and was able to be seen within a few hours. I'm thankful for his expertise and also his wonderful staff that are always so helpful and friendly. Highly recommend. :)

Everyone in the office was so kind, especially Dr. Francis. I was very nervous about my wisdom…read moretooth extraction at the time - and going under anesthesia - but they all eased my worries. He did a wonderful job; I had no bruising or swelling post-op and a quick recovery, too! He is also so kind as to give his personal phone number out to patients. Thank you!