Read reviews online thought it was going to be a smooth experience, had everything prepared for…read morethem to come in and do a simple shower install, craftsmanship was good the son. Even went and got the products that they requested due to easier installation process. Jerry didn't seemed too thrilled about doing the job at all, very minimal communication also very abrasive antics. Although the son came in and did job very quickly, communication is key for this type of household work will not be utilizing them again.

Great guys do great work at a fair price. They are professional and proficient! Would definitely…read morerecommend them!

Dreyer is located in Agawam near EBs Restaurant. We are in Agawam near Murphys Pub. They were on…read moresite for 1/2 hr. / 30 minutes and the Labor Charge was $175.00. I understand that includes their long trip from N Ramah Cir near EBs. However, they /2 young men were on site for 30 minutes and left a little mess. Otherwise, they did the job. Recommend getting an estimate / quote first so, you know what to expect. Also, Payment is Due in 5 days from receipt of the invoice.

I reached out to Dreyer Plumbing to investigate a leak that was causing water damage in the kitchen…read moreceiling from the upstairs bathroom. I was explained the cost structure ($150 for anything less than an hour) and everything in advance when booking the appointment, which was good. The technicians (who were extremely knowledgeable, helpful and professional) came over to assess the situation and agreed that the leak was coming from the bathroom. They also cut a hole in the kitchen ceiling to assess the extent of the water damage and confirmed the general area where the water was coming from. They were able to confirm this, but were not able to perform any repairs or further assessment of the problem and told me to contact the company again to get a quote for replacing/updating the faulty shower, which I did. That was over two weeks ago. Since then, I've followed up twice to see what the quote would be for the work and have received nothing. I essentially paid $175 to be told something I already knew and have a hole cut in my ceiling which can't get repaired until the leak is fixed which they seem to have no interest in doing.

I contacted this company for a hot water heater and to have another minor issue addressed, the…read moretechnician who came out was professional and knowledgeable; he said they would have an estimate for me next week. A month later and 3 broken promises later I requested my initial payment to be refunded as I needed to contact another company who could do the job. The same say I had requested the refunded they sent me an outrageous quote for the work. If you were unable or didn't want to do the work you should have let me know upfront.

I hired WB Dickenson to swap out a 15 year old water heater. The tank was located in the corner of…read morethe kitchen surrounded by cabinets. The plumbers took one look and thought how we gonna get this thing out of here. They called the owner of the company "DJ" who came to my home and removed cabinets, flooring and the fridge to allow the guys room to swap it out. When the new tank was installed another guy "G" was called who is a carpenter re installed the cabinets, flooring, trim and fridge. My kitchen looks as if it was never touched. Thank you very much WD Dickenson for going above and beyond to get the job done, you guys are amazing. Top notch company if anyone is in need of a plumber.

Timely scheduling, prompt arrival , efficient, knowledgeable and personable ​. Very reasonable…read morerates. We have found our new go-to plumbers!! Thank you....highly recommend.

Our Water heater started to leak. Called D F plumbing and we had a new water heater within 24 hour!…read moreQuality, professional, and efficient.

Responded within two hours. Was able to take care of…read moremultiple issues in one visit. I have used A and D before and are never disappointed. Bill has immense knowledge and excellent customer service. Highly recommende!

So, what can I say. The owner Don came out the first day we called him and looked at the drain and…read morereplaced the faucet. They determined that we needed our drain replaced. For over a month and a half Don stated that he would be out to replace the drain, he committed to a day, I agreed. He no showed, this went on for a month. Wow, how is he still in business? He obviously doesn't believe in customer service. Stay away from this plumbing company!

Expert plumbing. Very quick to respond with excellent service and quality…read more We have used JAM Plumbing for different plumbing needs - from water heater replacement to pipe issues. The job is always well done.

Quality work but I was not pleased with the way we were invoiced. The labor was very detailed but…read morethe materials were not. We had supplied a majority of the materials for the job. When we received the bill it had one line labeled "materials" for a couple hundred dollars. No itemization. When questioned about it we were told that's just the way they've always done it so we asked for a breakdown. We were told we would receive one, but we never received it. If you decide to have this crew do work, make sure they are as detailed with materials as they are with labor on their invoice. Without a doubt in my mind the materials portion on our invoice was significantly padded...a couple hundred dollars for what amounted to several feet of iron gas pipe and a cap, a couple feet of copper (we provided 90% of it) and one shutoff valve (we supplied the other five). Perhaps $50 in materials if sourced from a local jobber supply, but definitely not more than $200. There's a reason we never received the itemization...they knew they could never justify it.

Great people to work with. They really go above and beyond when working with you and/or a family…read moremember.

On schedule, even somewhat early after calling first which was all so good! Attention to work…read moredetail was stellar while carrying on the friendliest of conversations, the two Nunes brothers here to replace my garbage disposal worked expeditiously and left my place cleaner than when they arrived. I was also given care tips you wouldn't find in any manual. Both wore masks in our time of pandemic and their cost schedule is within all reason. This local family owned, family run company was a wonderful find and came highly recommended by a few neighbors.

I was referred to Reliable Plumbing and Pump Service by a friend who said Steve, the owner knew all…read morethere was to know about the problem I was having with my well pump. It was running 24/7. Steve came out promptly, assessed the situation, ordered the new pump and tank and installed them the next day with his son, Dan. Not only was the work top notch but they were very friendly and gave me an education along the way. Replacing a well pump isn't a cheap proposition so I consider the replacement cost one of the sad facts of home ownership (less than $6K). If you ever have an issue with your well pump I highly recommend these guys. Just a word to the wise that payment is required when the work is complete and before they leave the premises, cash, check, credit card.

Great same day service from honest people. So many plumbers, save your time and your money and call…read moreReliable. The job will be done correctly and the guys act like they are your neighbor. There are honest people in business, these guys are it.