We've used Rent-a-wreck 9-seater vans from Oslo since 2018. The conditional of the vans has always…read morebeen poor but this summer it was very disappointing. This was especially given that we had paid £1,750 for a two week rental. Three times we experienced a loss of power on our VW Carravelle. The final occasion occurred as we were going through a hill tunnel and when we stopped we saw that the accelerator pedal was only attached by one remaining screw - it seems it had been working its way off throughout our trip! Despite numerous attempts to get some kind of response from Rent-a-Wreck they have ignored me every time. Absolutely shocking customer service. We would no longer recommend this company unless you are happy for the vehicle to fall apart whilst driving! Previously we had an exhaust drop off and various seatbelts fail to work!

Rent - a- wreck are a bit cheat. We received the car DL -…read more89781 from Rent-A-Wreck at Oslo Airport terminal. We have below major concerns regarding the service and car condition. 1. The Car DL-89781 was in worst condition, Car breaks were loose. This is major risk during long drive, especially on Norway mountain roads. 2. Front passenger window was not working. 3. Wheel alignment is not set, the whole car shakes at around 80-90+ kmph on highways. 4.After starting the engine, it was giving some strange smell in the car. Probably windshield solution smell. 5. Generally, tourist expects minimum working systems in the car, however, the car systems/features such as Radio, CD-Players, GPS etc. were NOT working. 6.Car AC is wasn't cooling enough, we had to drive with open windows. 7. Our online booking showed cost of €249, but we were charged €349 eur as they changed the contract when we went to pick the car. We are disappointed with the car condition and the service we got at the Airport.

Be advised if you search a one way rental with Holiday Autos you may be up for a surprise. After…read morebooking, and printing the papers, you may, or may not, notice the contract saying "a surcharge may be added at drop of point for one way rentals". In my case the fee added about 60% to the total bill. Other rental agencies typically include this fee when you search for a one way rental. I have used Holiday Autos many times over the years without any surprises, this time I really felt they were trying to set me up.