Horrible installers and a staff that doesn't take responsibility for the inferior work. If I could give zero stars, that is what this company deserves. Hire absolute aluminum or Mullets instead & save yourself major aggravation. read more

Had our cage installed a couple of years ago after Ian took our old one down. From start to finish I was made to feel like a second class citizen hearing a sigh any time that I called, as they are very busy. They were backed up almost a year, but we waited because a friend recommended them. Upon close inspection I noticed several screws that are slanted and not screwed straight in. I did complain about this, but was brushed off. Shortly after the install I noticed water leaking from a seam on the gutter, but each time I noticed it, it was either on a weekend or past their business hours. Today it was leaking and I was able to get a hold of them. Service calls are 3 months out and I'm now a year out of warranty (my bad). So, it's a $150 charge to come out, plus an hourly charge, plus any materials. If you use this company, just know that you'll most likely have a long wait for install and any service afterwards. I would rate their work to be average after closer inspection of my cage. read more

Our whole process with Bishops was great from start to finish. The lanai cage is well built and we got roof extensions. Highly recommend. read more

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Beyond happy with the screened lanai we had installed. We started with a small concrete slab and now have an awesome outdoor space with a composite roof, cage & screen. Workers showed up when we were told they would be here and finished in the estimated amount of time given. Excellent craftsmanship! Thank you. read more

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Todd and his crew did an excellent job with our pool enclosure. They were professional and communicative throughout the process. They worked hard and were precise with the installation. I would highly recommend them. read more

I wanted to say thank you to Bishop's Aluminum for the work they did on our new home. They were upfront about lead time to start the job, they did all that we asked and were well priced. They were a joy to work with and we highly recommend them. read more

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Breached contract, unacceptable poor quality, they screwed up a "12K job". Forgot to install the conduit, left cage height uneven, tons of cement texture inconsistencies and installed a gutter still exposing metal chards; unsanded, unpainted at each joint and mismeasured across the whole home frame. Company also damaged the stucco to my new home in multiple spots, just left it there for me to fix. Took zero ownership of their mistakes and provided no solutions, yet they expected their final payment and they will try to intimidate you with a lien. Additionally, they are so unorganized they will send you incorrect billing amounts over and over. What a joke! Chaz, Russ and Don at Bishops have screwed up every communication possible throughout the whole project. Simply BEWARE, you'll be the project manager and the accountant when you choose Bishop's...disappointing and poor craftsmanship to say the least. read more

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I needed a small section of gutter across the front of my garage. Saw that Bishop's Aluminum was in the neighborhood doing a complete house gutter and liked what I saw. Talked to Wayne at Bishop's and we set up an appointment for an estimate. I also needed re-screening on my lanai and he was able to give me a detailed estimate on that also, which I thought was very reasonable. Since my gutter install was a small job, it was squeezed in the day after Christmas. Can't remember the technician's name but the job was done in a thorough and professional manner, exactly as I had requested. First week in January, Kevin and his helper arrived, as scheduled, to complete lanai re-screen. They paid much attention to detail and completed job on my large lanai in 3 days. Would highly recommend Bishop's for their polite, professional, and expert manner in the work done. read more

Completely redone my lanai porch cage, adding a composite roof extension. Demonstrate a creative design and excellent and precise implementation. With this said, there were some rough moments, especially during the initial communication and design. But, fortunately, these initial misunderstanding did not lead to any fundamental problems, and considered to be almost unavoidable with any good size project. The new lanai area came up beautiful and according to my RE broker, this project has added, at least, $50K to my house value. Thank you, Bishop Aluminum Vladimir read more

I hired Bishops Aluminum to replace a very large cage with an even larger one, and the job was complicated by the fact that they would have to build 90% of the cage, wait for an outdoor fireplace to be completed, and then return to the site to fit the cage snugly around the fireplace. I found their pricing to be very competitive. Their sales rep, Wayne, is absolutely terrific to work with; easy going, flexible and accommodating. Their project manager, Russ, may seem a little gruff on the phone. I solved this by stopping in their office to meet with him and I found him to instead be very friendly and accomodating. I think he is just very, very busy and short on time, so I would recommend an office visit to kick start rapport with him once you have committed to Bishops. Their work and craftsmanship is first rate. They pre-engineered and pre-assembled the components of the entire cage in their shop, no small feat given the unusual angles of my lanai. When their crew arrived everything fit perfectly without exception, and in two days this massive 70' x 30' irregularly shaped cage was built to perfection. During my renovation my other (non Bishop's) workers broke some hardware on two screen doors and Bishops repaired these without charge and without complaint on their return visit when they fit the cage to the fireplace (I tipped their crew well in return). My experience was perfect, and my job was unusually challenging, so I cannot praise Bishops Aluminum enough. I can confidently recommend them based on my experience. read more

We are very pleased with both the work and the responsiveness of Bishops in handling two different projects for us. I would highly recommend. read more

Bishop's Aluminum built my lanai 5 yrs ago. No problems excellent work. However, yesterday I want to their shop to find a broken door part. I was greeted when I walked into their offices 4:10 PM and rudely told, we are closed and we don't sell parts to the public. read more

2 broken doors. One will no longer shut at all and just blows in the wind and then slams shut. Paid 7 grand and the cage is only 6 months old. They want me to pay them to come back out and fix garbage work that they did. read more

In the aftermath of Hurricane Irma, everybody in SW-Florida gave their best to help people to get relief from damages occurred Everybody? Oh, no! Not Bishop's Aluminum! They let you hear their automated "answering" machine, telling you how "very" important your call was. As often as to tried to reach them,. No other choice than going to see them at their place. Front door CLOSED. Sign up: "No retail business today"! In the back office around the corner three men sitting and chatting. Upon seeing the potential customer: The bearded guy just waved me off in a very rude way! As if to say: "You better get out of here"! I call this "Piss-Off-Management" read more

Our screened enclosure is coming apart after only 1 year and about 3 months. This was a very expensive cage for a million dollar plus home. I was very disappointed to learn they do not warrant their work. read more

We had a small front door patio screened in and it came out perfect. Today they came back to do our gutters. The technician did a great job on the gutters, took exactly the time he quoted, and cleaned up nicely. Call in advance if you need gutters, it took a while due to their busy schedule but they kept us informed on the instal date. They do good work and have quality workers. I would recommend. read more

Job well done in these tough times because of all the rain that we had coming. Paul Kirby was excellent in both getting the right product and installing it himself for us. read more

Fabulous experience dealing with this company ! Our entire process from the sale to the final step was smooth sailing . We can't say enough great things about our installers and wish this gentleman & woman could install everyone's lanai. We've had roof issues on our home NOT lanai & these installers were extremely knowledgeable to point us in the right direction to contact a roofer. We are so thankful for them and can't thank you enough for catching this sooner than later & not letting this jeopardize our new beautiful lanai or home .Thank you Bishop . read more

Great company to do business with from the tear down of my old cage to the construction of the new pool cage. A beautiful job by friendly, courteous employees. The cost was very reasonable for the high quality of materials and the workmanship. read more

This was a 4- or 5-star review until Bishop's project manager, Russ, hung up on me when I called with a relatively minor complaint. Their crew did an excellent job rescreening our lanai and replacing the old rusted screws with new stainless steel ones. I thought they'd also done an excellent job cleaning up after themselves. Then, a week later, we found about a dozen of the rusted screws lying in the seams between the pavers on the lanai. Luckily no one stepped on any of them. When I called to discuss this with Russ, he apologized, and then told me that they hose down the lanai after such a job, that this has always been sufficient, and that they have been praised often for how well they clean up. He dismissed my suggestion that going over the site with a magnet to pick up screws and other debris, as roofers do in grass, might be better - and then hung up on me. This kind of customer service is not the way to assure repeat business. read more

Requested an estimate and waited two weeks for a callback. Appointment scheduled but not kept. Scheduled a second appointment. Estimator didn't show. Visited Bishop's office and was rudely treated a brushed off by the receptionist. Go somewhere, anywhere, else. read more

Really disappointing experience having some lanai screens replaced. They could not give a time frame on when they would come out, just said "Wednesday". They did not come on Wednesday so when I called to find out when they would come, the response was that it depended on their other service class, no apology. They finally came out four days later. The installers were great guys. However, when it came time to pay, we were overcharged and the manager was very rude about adjusting invoice. We won't use them again. There are many other professional and far less expensive companies to work with in the area. read more

Avoid this company like the plague! Despite numerous calls and emails this company has refused to address deficiencies in the work they were contracted to perform. I retained Bishops Aluminum to extend my existing lanai, replace the existing brick pavers with travertine and replace the screen enclosure. The whole process was handled in an unprofessional manner. Following the payment of the initial deposit, scheduled meetings were not met, when representatives of Bishop's did show up it was often unannounced, which left my wife uneasy about who would be on our property at any given time. During the installation process the workers would continually use foul language and play loud music. When asked to refrain the workers were aggressive and rude. In one instance the workers had double parked three vehicles outside my house making it difficult for other road users to pass. When a neighbor asked the foreman to move the vehicles the response was aggressive and confrontational. When Bishops Aluminum determined the work was finished I pointed out 9 areas which were not finished to my satisfaction, including areas which were construction concerns. These concerns included, stanchions not being screwed together correctly, leaving wide gaps, door sweeps not being installed, the incorrect deco drain being installed, tears in the screens, hardware lying on top of the screen enclosure, travertine not being installed correctly, the original footings were not removed and the ground was not graded correctly. I raised these concerns with the original salesman (Steve Cook) and the project manager (Russ)and I was told someone would fix the concerns that I had. After 1 week the items had not been resolved, yet I received the final bill with an expectation to remit payment immediately. Once again I contacted Bishop's and they return to address a number of the issues. Again this visit was unannounced and did not give me the opportunity to inspect the work that was performed. Most concerning is the fact that the gaps between the stanchions were simply caulked, removing any ability to determine if the work was corrected or merely covered up. Once again I aired my concerns and reiterated my reluctance to pay the remaining $30k as I was not satisfied with the work that was performed. My refusal to pay was met with Bishop's Aluminum placing a lien on my property and the threat of further legal action. This was despite my offering to place the balance owed in an escrow account until the job was completed. After seeking legal advice, I was advised to pay the amount owed and seek remedy once the account was settled. Against my better judgement I did pay the balance in full, however it has been 5 months and Bishop's Aluminum have not made the necessary repairs originally requested.Its in the hands of the attorneys now. read more

I would not recommend using this business.While the installers did a good job,the Manager,Russ,was rude and hostile when questioned about pricing. read more