Grateful for Keith AC!! After coming home to an 85 degree house last Monday, Jase, the technician…read morecame out on a holiday and restored our A/C with a new sensor. courteous, professional, efficient...he saved us from a sweltering night with no a/c!

We called for our annual service a little early this year. They said it was no trouble at all and…read moregot a tech out here in a couple of days. I was very glad to see Cutter again when he showed up. He did our tuneup last time. Just like previously, he told us what he was going to do and that afterwards he would give us a summary of what he found. He didn't take any shortcuts while going over our unit, and at the end he gave me a complete rundown of how everything looked. Cutter is a great ambassador for KEITH, as he is friendly and professional. Our previous AC service company kept always trying to upsell me stuff I don't want. With KEITH I trust their technicians. I highly recommend these guys.

Today is the 4th of July and we had a plumbing emergency that required repairing today. We…read morecontacted this company and they had a technician out to take care of us within the hour on a holiday weekend. What is so amazing is that 29 years ago, my wife had just given birth, and we contacted them once again on the 4th of July; however, that time our air condition unit went out. If you live in Florida, you already know how hot a home will get without any AC. This company sent a technician out and saw that we had a newborn and was determined not to leave until he had us up and running again. That repair even had the technician in our attic which had to be over 100 degrees at the time and yet, he was not deterred in anyway. What I know about Perdido Heating and Air is that they are a company that CARES about their community and even willing to take time away from their own families on weekends and holidays or in this latest incident, both to ensure those of us in need are helped. I gave a rating of 5 stars, but my family would give them 100 stars if allowed because this kind of service is RARE these days dare, I say almost non-existent. Thank you Perdido Heating and Air and we are so grateful to your leadership and staff for all that you do. You are making a difference and may God Bless each and every one of you. Please support this business as they will never disappoint. You have lifetime customers. Sincerely, The White Family.

These folks are top notch! From the office, Job…read moreestimations and installation they are the best I've ever used! Ive had the Perdido crew install new plumbing, gas lines, heating and a/c units. They're reasonably priced, doing very high quality work and have excellent communication throughout the process. Perdido Heating and Air is the only source I'll use for our home!

Batchelor's is always helpful and responsive. We scheduled a routine AC service that had some added…read morecomplexity due to rodents being present, and Jasmine was so friendly did an incredible and thorough job cleaning our unit. Thank you!!

I would strongly suggest you not use this company for any type of ac/heat work. Especially not the…read moremaintenance plan they offer. I had a maintenance plan with Batchelor's for at least 4 years. I assumed that by having a maintenance contract that I did not have to worry about my unit as they were supposed to be the experts and I know very little about ac/heat units. I trusted them to do their job. Unfortunately, our coils in our unit were bad. They said they could replace them and gave me the cost. My unit was around 12 years old so I decided to go ahead and replace my entire unit at one time. The Sunday before they were supposed to install the unit, I thought I would clean all the dust out from under my unit. I open the door and my unit was leaning extremely bad and looked like it was going to fall through the wall. Batchelor's was just at my home the Thursday before this Sunday. I then looked under the unit. It was pouring water, the board that was holding the unit was soaked and rotten at the back side. How their service person did not see this I will never understand. My entire floor under the unit was rotten. I then went under my house and the wood under the house was rotten. This leak did not just happen in 3 days. I called them Monday to let them know what I found. They sent out a tech who took a look at it. Of course, they would not own up to it being their fault. They sent the claim to their insurance company. I called 3 other AC companies in town to inquire as to what their maintenance plan checked for. One thing all three told me was they check for leaks all around and under the units to prevent damage which apparently, Batchelor's did not. The leak had been going on for some time for my floor to be totally rotten. The water did run under the wall to my Kitchen floor too. I had to go ahead and correct and replace the rotten wood so the unit did not fall through my wall and cause more damage than I already had. It has been 5 weeks since Batchelor's was made aware of the issue and Batchelor's insurance company will not give me an answer if they will cover the damage or not. They are looking for a way out. I strongly suggest you look at other companies for your maintenance contract so you don't have to go through what I have gone through and am going through. If like me, you trust the experts in the field to let you know if your unit is not working properly then Batchelor's is not that company. I hope this information helps you make a better decision regarding your ac/heating needs. Just found out they are unwilling to pay for the issue my unit did to my floor from leaking Due to negligence on their part and not checking my unit properly. STAY AWAY FROM THIS COMPANY.

Well, we went to get dinner the other day and it was great again. Waiter was great. The…read moreAtmosphere was great but was missing something. There was no entertainment. We asked the waiter about it and he said it was the slow season so they don't have entertainment. You have to ask yourself why is there entertainment for the vacationers and spring breakers but the locals that go there a lot kinda get the shaft. How about the locals?

I had to call Coastal Alabama Cooling urgently yesterday June 11, 2025 because my nest had an error…read moreand was shutting my system on an off. When I called they were out in about 40 minutes or less and had my a/c up and running in no time flat. Luke was my technichian and he also told us what to do once a month to prevent it from doing what it was doing to protect the system. I highly recommend Coastal Alabama Cooling for your HVAC service, I am extremely happy with them and they are very reasonable in price.

Josh, from Florida Air, came out today to trouble shoot HVAC issues for us. He was thorough,…read moreknowledgeable and got it going again. The info he gave us was exactly what we needed to decide on whether or not to replace our unit now or wait till later. I would highly recommend their services. We signed up for their system maintenance, too, and found the price to be very reasonable!

Very respectful, extremely knowledgeable staff. Our family appreciates the services that we were…read moregiven. A big hooray to Jesse, Josh, Xavier, Luke and all! Thank you Florida Air Conditioning and Heating. Thank you Jesus right on time.

I have been using Climate Control for over 25 years. I've never done a google review, but Donnie…read moreand Stella did such an excellent job today, I felt a need to post a review. They were kind, patient and demonstrated expert skills to fix my reason for calling them. Highly recommend Donnie and Stella. They are the best.

Scheduled an appointment online for an HVAC issue estimate. The online web site scheduled me for…read more8pm to 11:59 pm. Phone messaging stated the serviced 24 hour a day. Appointment confirmed via text. No one showed, no one called and appointment was done before the office closed. Poor business practice

I highly recommend Craddock Heating and Air. The quality of service cannot be beat! They make sure…read morethe job is done and done right. The response time is quick, they find solutions to difficult jobs, they are personable, the customer service is unmatched, and they even leave the worksite tidy. Nicest people you'll ever meet. Call them for service and end up with friends!

Machine wasn't cooling.He knew what was wrong in no time. Prompt, efficient, and reasonably priced.read more

Been a customer with this company for 6 years now! Tom is fantastic...Terry always takes care of us…read moreand helps out veterans. 3 units over the years with our houses...I call and they always find a way to get one as soon as they can! Honest, fair and hardworking...thank you fellas and keep up the stellar reputation!

Solid company, competent technicians, fair prices. Great at problem solving!…read more Highly recommend! Ignore that silly one star review someone left below. No way this company underperformed like that.