On one of the hottest days of the year, our ac goes out! Not only that, it is late Sunday…read moreafternoon. We called Climate Masters expecting to hear from them Monday. Instead Daniel called us back in less than half an hour. He was on his way to an ac repair but said we would be next on his list. True to his word, he showed up within an hour later. He found that our motor had gone out. In order to get us cooled off this evening, he went back to his shop, got a new motor and by 8:30 this evening had us cooling off again! I can't imagine getting better service anywhere else! I highly recommend Climate Master and, if you are fortunate enough to get Daniel, you will understand our gratitude!

Cody came out and fixed our AC today. Not only was he nice and and professional, he was able to fix…read morethe problem right away. This was a life saver as this brutal heat is tough this year. I'm so glad I got their service contract as it has been well worth it for me. I highly recommend this company.

Batchelor's is always helpful and responsive. We scheduled a routine AC service that had some added…read morecomplexity due to rodents being present, and Jasmine was so friendly did an incredible and thorough job cleaning our unit. Thank you!!

I would strongly suggest you not use this company for any type of ac/heat work. Especially not the…read moremaintenance plan they offer. I had a maintenance plan with Batchelor's for at least 4 years. I assumed that by having a maintenance contract that I did not have to worry about my unit as they were supposed to be the experts and I know very little about ac/heat units. I trusted them to do their job. Unfortunately, our coils in our unit were bad. They said they could replace them and gave me the cost. My unit was around 12 years old so I decided to go ahead and replace my entire unit at one time. The Sunday before they were supposed to install the unit, I thought I would clean all the dust out from under my unit. I open the door and my unit was leaning extremely bad and looked like it was going to fall through the wall. Batchelor's was just at my home the Thursday before this Sunday. I then looked under the unit. It was pouring water, the board that was holding the unit was soaked and rotten at the back side. How their service person did not see this I will never understand. My entire floor under the unit was rotten. I then went under my house and the wood under the house was rotten. This leak did not just happen in 3 days. I called them Monday to let them know what I found. They sent out a tech who took a look at it. Of course, they would not own up to it being their fault. They sent the claim to their insurance company. I called 3 other AC companies in town to inquire as to what their maintenance plan checked for. One thing all three told me was they check for leaks all around and under the units to prevent damage which apparently, Batchelor's did not. The leak had been going on for some time for my floor to be totally rotten. The water did run under the wall to my Kitchen floor too. I had to go ahead and correct and replace the rotten wood so the unit did not fall through my wall and cause more damage than I already had. It has been 5 weeks since Batchelor's was made aware of the issue and Batchelor's insurance company will not give me an answer if they will cover the damage or not. They are looking for a way out. I strongly suggest you look at other companies for your maintenance contract so you don't have to go through what I have gone through and am going through. If like me, you trust the experts in the field to let you know if your unit is not working properly then Batchelor's is not that company. I hope this information helps you make a better decision regarding your ac/heating needs. Just found out they are unwilling to pay for the issue my unit did to my floor from leaking Due to negligence on their part and not checking my unit properly. STAY AWAY FROM THIS COMPANY.

I REALLY appreciated Wynn Creek AC coming out to check my HVAC system on a holiday. Turns out that…read morethe house, my parents' home, had exposed wires, a gas leak, which included a VERY DANGEROUS carbon monoxide issue. We had to immediately vacate the home. He was super knowledgeable, VERY KIND and reasonably priced and willing to work with us. If you're looking for HVAC service with a smile, PLEASE look them up. Same day service, too! You won't go wrong!

I cannot say enough good things about this company. The integrity of the workers is only matched…read moreby the great quality of their work. I would recommend this company to anyone who needs work done.

Been a customer with this company for 6 years now! Tom is fantastic...Terry always takes care of us…read moreand helps out veterans. 3 units over the years with our houses...I call and they always find a way to get one as soon as they can! Honest, fair and hardworking...thank you fellas and keep up the stellar reputation!

Solid company, competent technicians, fair prices. Great at problem solving!…read more Highly recommend! Ignore that silly one star review someone left below. No way this company underperformed like that.

Thank you Nas for getting us set up at our new house. We really appreciate your knowledge and…read moreprofessionalism. We look forward to you handling all of our hvac needs at our new home.

This company is who you want to do business with. Skyllar came out, and did a terrific job. I dont…read morehave enough good things to say about my experience with them. Would highly recommend.

Well, we went to get dinner the other day and it was great again. Waiter was great. The…read moreAtmosphere was great but was missing something. There was no entertainment. We asked the waiter about it and he said it was the slow season so they don't have entertainment. You have to ask yourself why is there entertainment for the vacationers and spring breakers but the locals that go there a lot kinda get the shaft. How about the locals?

I had to call Coastal Alabama Cooling urgently yesterday June 11, 2025 because my nest had an error…read moreand was shutting my system on an off. When I called they were out in about 40 minutes or less and had my a/c up and running in no time flat. Luke was my technichian and he also told us what to do once a month to prevent it from doing what it was doing to protect the system. I highly recommend Coastal Alabama Cooling for your HVAC service, I am extremely happy with them and they are very reasonable in price.

I have been using Climate Control for over 25 years. I've never done a google review, but Donnie…read moreand Stella did such an excellent job today, I felt a need to post a review. They were kind, patient and demonstrated expert skills to fix my reason for calling them. Highly recommend Donnie and Stella. They are the best.

Scheduled an appointment online for an HVAC issue estimate. The online web site scheduled me for…read more8pm to 11:59 pm. Phone messaging stated the serviced 24 hour a day. Appointment confirmed via text. No one showed, no one called and appointment was done before the office closed. Poor business practice

My usual HVAC guy was out of town and I had friends coming in to stay at our cottage and when I did…read morea walk-through, I discovered the fan on my AC wasn't functional. So my AC dude recommended this company. I made a service call, and the lady who answered the phone was pleasant and professional, took my information, and scheduled a tech to come to that address. Note: It is required to put a credit card on file with them for the $89 service call and diagnostic, and mandatory to hold my appointment. But I was informed that they would not make the charge right away. Their service tech, Jason, arrived within an hour and proceeded to check out the problem. He was able to resolve the issue, which was an error in the new thermostat that I just installed recently, and got everything up and running at 100% within 30 minutes. The final cost was just over $150 and they were able to put it on the credit card that I had provided. I received a confirmation email for the service and charges promptly. Bottom line: The experience was professional and easy, and Jason was excellent so I would recommend these folks without reservation.

Thank you Travis for coming out to my home yesterday and finding the problem within just a few…read moreminutes and getting my AC running again! Highly recommend this company!